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8.5

SpotScore

Opinew - Reputation Management Software

Opinew Review: Is It The Right Reputation Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial Available

4.8

39 verified reviews
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Starts from $9.99 / Month

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What is Opinew?

Used by over 10,000 Shopify merchants, Opinew is renowned for supercharging Shopify stores with user-generated content-rich reviews. For those who operate across multiple channels and aim to sync their reviews to Shopify, Opinew emerges as the ideal solution. The platform enables users to effortlessly import and synchronize reviews from Amazon, AliExpress, and eBay. Moreover, it facilitates the collection of reviews from existing Shopify customers via SMS & Email flows, ensuring that no opportunity to gather feedback is missed. By showcasing appealing customizable widgets on homepages, collection, and product pages, Opinew aids in converting more visitors. Additionally, it displays rich snippets on Google and Facebook pages, reinforcing trust where potential customers are actively searching.

Pricing

  • Starts from $9.99 / Month

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:Global

Opinew Software Demo

Opinew was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Opinew

Team types
Large Enterprises, Medium Business

Why teams choose Opinew

  • Seamlessly integrates user-generated content into Shopify stores.

  • Supports review collection from multiple channels, enhancing credibility.

  • User-friendly interface tailored for eCommerce needs.

Is Opinew right for you?

What buyers should know before choosing Opinew

Opinew helps Shopify merchants aggregate reviews from multiple platforms—Google, Facebook, Amazon—into a single storefront display. Before shortlisting, verify that your review sources are supported (the platform covers ~15 major sources, but custom integrations are limited).

Check whether your store's theme supports the review widget without custom CSS; some themes require developer setup. Key limitations: Opinew does not moderate reviews automatically—you manage approval workflows manually.

The platform lacks advanced filtering by product variant or customer segment, so stores with large catalogs may find review organization cumbersome. Pricing scales with review volume, not store size, so high-traffic stores with thousands of monthly reviews can face unexpected costs.

In a demo, ask about API rate limits for syncing reviews from external platforms and confirm latency (reviews typically appear within 1–4 hours). Verify that bulk import tools work with your existing review data format.

Test the moderation dashboard to ensure your team can handle your expected monthly review volume without bottlenecks. Integration requirements: Opinew connects via Shopify app, but syncing reviews from non-native sources (legacy systems, custom databases) requires manual CSV uploads or third-party middleware like Zapier.

Plan for 2–4 hours of initial setup if you're migrating reviews from a previous platform.

Pros and cons

Opinew pros and cons

  • Opinew pros
  • Seamlessly integrates user-generated content into Shopify stores.

  • Supports review collection from multiple channels, enhancing credibility.

  • User-friendly interface tailored for eCommerce needs.

  • Opinew cons
  • Limited to Shopify, which may exclude other businesses.

  • Technical setup may be required for optimal use.

4.8/5 rating
Free trial available

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See how it stacks up

Compare Opinew side-by-side with top Reputation Management Software alternatives.

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Opinew reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 39 reviews, with consistently positive feedback.

What buyers like

  • Multi-channel review synchronization
  • User-generated content focus
  • Easy import from major platforms

Common complaints

  • Limited to Shopify users
  • May require technical setup
  • Not suitable for non-eCommerce businesses

4.8

Excellent

Based on 39 ratings & 0 reviews

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What are the features of Opinew?

26%

Feature coverage

7 of 27 tracked features

Campaign management includes planning, execution, tracking, and analysis of direct marketing initiatives. These responsibilities include the…

Customers can give feedback about items or services on review platforms for others to read. Customercentro is a review platform for customer…

Organizations use social media to communicate their stories, engage with audiences, and grow their influence. Successful social media respon…

Consumers can use social media reviews to determine if a product or service is right for them. However, reading reviews can help shoppers ha…

A social media sentiment analysis tells how people on social media feel about your company. Sentiment analysis considers feelings and opinio…

The use of data to assess the influence of social media activity on a company's income is known as social media metrics. Marketers frequentl…

Social media monitoring means listening to millions of conversations on the web to assess what is being said about a particular brand, topic…

Security & Compliance

Opinew security and data handling

Key compliance certifications and security features for IT and security teams evaluating Opinew.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🌐

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Help & Contact

Opinew Support Options

Customer Service24/7 (Live rep)Business HoursOnline
LocationScotland, United Kingdom

Frequently Asked Questions About Opinew

Common questions buyers ask before choosing Opinew.

Opinew is a Reputation Management Software. Opinew offers Social Media Metrics, Review Monitoring, Response Management, Customer Review Platform, Campaign Management and many more functionalities.

Buyers commonly note the following limitations of Opinew: Limited to Shopify, which may exclude other businesses.; Technical setup may be required for optimal use.; Pricing can vary significantly based on selected features..

Some top alternatives to Opinew includes Yotpo, Grab Your Reviews, Tatvam, RepuGen and Customer Alliance.

Opinew offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Opinew as of now.

The starting price of Opinew is $9.99/Month

Ready to try it?

Get started with Opinew

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].