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List of the Best Reputation Management Software in 2026

Rajat Gupta
Researched and Edited by Rajat Gupta
Rajat Gupta

Researched and Edited by Rajat Gupta

Last updated: May 18, 2026 · How we review

Reputation Management Software overview

Spotsaas tracks 62 products in Reputation Management Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 66 let you start on a free trial, and 34 keep a free plan you can stay on. Most buyers here are Customer experience managers at e-commerce businesses seeking to improve online reviews.

62
products listed
66
offer a free trial
34
have a free plan
89
priced per subscription
76
quote on request

Editor's Summary · Reputation Management Software

Trustpilot leads by sheer scale with 79,567 ratings at 4.0/5 and a 9.8 SpotScore on a freemium model, functioning as both a review platform and a widget tool that businesses embed to display trust signals on their sites. BirdEye scores the highest satisfaction in the category at 4.94/5 across 1,957 ratings with a free trial, covering review generation, webchat, and social listening in one platform popular with multi-location service businesses. Mention holds 2,827 ratings at 4.2/5 with a 9.4 SpotScore on freemium, offering real-time brand monitoring across social and web sources.

Reputation management software tracks, generates, and responds to online reviews and brand mentions, giving businesses the data and tools to protect their public perception across search and review platforms. Primary buyers are marketing managers at multi-location healthcare and home services businesses, agency teams managing brand monitoring for clients, and customer success leads at SaaS companies focused on review velocity.

Quick picks for Reputation Management Software

  • Best overall — BirdEye
  • Best for brand monitoring and social listening — Mention
  • Best free option — Trustpilot

Who gets the most from Reputation Management Software

  • 1Customer experience managers at e-commerce businesses seeking to improve online reviews
  • 2Marketing managers at local service businesses managing multi-platform reputation campaigns
  • 3Customer support managers at enterprises handling high volumes of customer feedback and review responses
How to choose Reputation Management Software

If you want to quickly increase review volume with automation, filter by platforms offering automated review requests like NiceJob. For enterprises needing comprehensive reputation oversight, sort by rating and filter by Enterprise deployment such as Reputation.com. If you prioritize real-time brand mention tracking, look for tools with social media monitoring features like Mention or Brand24.

Showing -15--300 out of 62

8.3

SpotScore

AppFollow - Reputation Management Software

AppFollow

Boost your app's reputation with AppFollow.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is AppFollow?

AppFollow is the easy way to manage an app reputation across multiple channels. App developers love AppFollow because it automates their tedious and time consuming tasks of monitoring the web for mentions of their apps. App publishers love AppFollow because it helps them get ahead of customer ...

Read more about AppFollow
Free TrialTry Free →·

Starts from $111/Month when Billed Yearly, also offers free forever plan

7.7

SpotScore

Pozative - Reputation Management Software

Pozative

Boost your dental practice's reputation and visibility.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Pozative?

Pozative is a comprehensive review management system designed to help dentists increase website visibility and generate positive reputation in real-time. It collects reviews from major platforms including Google, Facebook, Yellow Pages, Vitals Healthgrades, RateMD and Angie’s List. Pozative ...

Read more about Pozative
Free TrialTry Free →

Spotsaas Buyer Intelligence

See the companies researching Reputation Management software right now — while they're still comparing options.

In-market Reputation Management buyersCompany-level namesNo pixel to install

8.2

SpotScore

Reptrics - Reputation Management Software

Reptrics

Empower your business with positive customer reviews.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

Add to compare

What is Reptrics?

Reptrics is a powerful Reputation Management Software used by businesses of all sizes to measure customer sentiment and satisfaction via multiple channels and data sources. Easily collaborate with teams to respond to customer feedback and automate workflows – all integrating seamlessly with ...

Read more about Reptrics

Starts from $499/Month, also offers free forever plan

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8.1

SpotScore

Reputation Desk - Reputation Management Software

Reputation Desk

Protect your brand's reputation and thrive.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Reputation Desk?

Reputation Desk is a powerful and widely used software for safeguarding reputation by protecting business name, customers and ybrand against negative comments on the Internet. This revolutionary reputation management software goes way beyond tools for deleting content to helps to monitor, ...

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Free Trial·

Reputation Desk offers custom pricing plan

7.9

SpotScore

Unwrangle - Reputation Management Software

Unwrangle

Unwrap the power of customer reviews.

Best for: SMB teams · Mid-market

See Plans & Pricing

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What is Unwrangle?

Unwrangle is an online platform that makes it simple to access customer reviews and ratings with an API. Leveraging the software, developers, small and medium businesses can easily filter results over multiple sources like Amazon, Walmart, Costco, AliExpress etc. by number of reviews, date and ...

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Starts from $10

8.2

SpotScore

LocalClarity - Reputation Management Software

LocalClarity

Get ahead, stay ahead with LocalClarity.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is LocalClarity?

LocalClarity offers a comprehensive review management solution to help you stay ahead of the competition. Unlock the full potential of Google My Business by tracking and optimizing local search engine rankings, monitor reviews in real-time and respond quickly, build a positive online ...

Read more about LocalClarity
Free Trial·

Starts from $10

What buyers evaluate in Reputation Management Software
Effectiveness and automation of review acquisition and request workflows
Depth and accuracy of real-time brand mention and sentiment monitoring across platforms
Integration quality with major review sites (e.g., Google Reviews) and social media channels

8.7

SpotScore

WebPunch - Reputation Management Software

WebPunch

Take control of your online reputation.

Best for: Mid-market · Enterprise

Get Pricing Details

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What is WebPunch?

WebPunch is reputation management software for businesses of all sizes. This web based service allows to easily integrate with favorite social networks and community platforms while giving the tools to effectively improve the reputation online. Whether small business owner, or the CEO of a ...

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WebPunch offers custom pricing plan

7.8

SpotScore

LOCALBOSS

LOCALBOSS

Take control of your online reputation with LOCALBOSS.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is LOCALBOSS?

LOCALBOSS is a Google Reviews management tool for small businesses that provides a detailed rating breakdown beyond the standard public average score. It enables quick review responses to support Local SEO and lets business owners monitor feedback trends to manage their online reputation.

Read more about LOCALBOSS
Free Trial·

LOCALBOSS offers custom pricing plan

8.2

SpotScore

FreshReview - Reputation Management Software

FreshReview

Build customer trust and boost sales with FreshReview.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is FreshReview?

FreshReview is an enterprise grade online review management platform that helps small and medium companies build customer trust and increase organic traffic. Leverage the Android and iOS mobile app for secure multi-location business management while collecting feedback to build up positive ...

Read more about FreshReview
Free TrialTry Free →·

Starts from $19/Month

8.4

SpotScore

Avarup

Avarup

Transform your online reputation with Avarup.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Avarup?

Avarup is an online reputation management platform that collects, organizes, and evaluates customer reviews. It automates review solicitation and follow-up, lets businesses respond to feedback, benchmarks ratings against competitors, and provides reporting tools to monitor trends and track ...

Read more about Avarup
Free TrialTry Free →·

Starts from $99.00/month when Billed Yearly

8.5

SpotScore

Rannko - Reputation Management Software

Rannko

Protect your online reputation with Rannko.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Rannko?

Rannko is an online reputation management software that works as an online reputation defender and gives the ability to monitor company's online reputation at every hour of every day, across all activity channels and all search engines in real time. Rannko allows user to analyze ...

Read more about Rannko
Free TrialTry Free →·

Starts from $99/Month

8.4

SpotScore

Tatvam - Reputation Management Software

Tatvam

Instant insights for satisfied customers.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is Tatvam?

Tatvam is a powerful SaaS platform engineered to help businesses monitor and analyze customer experiences with advanced voice and Natural Language Processing technology. It provides insightful feedback quickly from social media, surveys, and support emails, plus tailored sentiment ratings to ...

Read more about Tatvam

Tatvam offers custom pricing plan

8.1

SpotScore

Localyser - Reputation Management Software

Localyser

Enhance your local presence with Localyser.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Localyser?

Localyser is a cloud-based reputation management platform for multi-location businesses that need to monitor customer feedback and maintain consistent brand presence across local directories, with a primary focus on Google My Business. It lets location managers respond to customer feedback from ...

Read more about Localyser
Free Trial

8.7

SpotScore

Starfish Reviews - Reputation Management Software

Starfish Reviews

Manage your reputation, elevate your success.

Best for: SMB teams · Mid-market

Start Free Trial

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What is Starfish Reviews?

Starfish Reviews is a reputation management software company. The StarfishReviews software provides businesses and individuals with a next generation reputation improvement platform. This same software also powers the StarfishReviews.com website, where consumers can leave good or bad reviews of ...

Read more about Starfish Reviews
Free TrialTry Free →·

Starts from $3.99/Month, also offers free forever plan

7.2

SpotScore

ScoreDoc - Reputation Management Software

ScoreDoc

Empowering smarter healthcare decisions with ScoreDoc.

Best for: SMB teams · Mid-market · Enterprise

Get Pricing Details

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What is ScoreDoc?

ScoreDoc is a comprehensive reputation scorecard that eliminates the tedious task of analyzing the reviews of healthcare providers across multiple review platforms. Our detailed report is designed to help you make an informed decision about the perfect provider for your healthcare needs. Simply ...

Read more about ScoreDoc

ScoreDoc offers custom pricing plan

8.4

SpotScore

Direction Local - Reputation Management Software

Direction Local

Enhance your online reputation, boost your business.

Best for: SMB teams · Mid-market · Enterprise

See Plans & Pricing

Add to compare

What is Direction Local?

Direction Local is the ultimate tool for managing a business' online presence. Our software offers an easy-to-use administrative dashboard that allows you to stay up to date with customer reviews, ratings, and comments on popular services like Facebook, Yelp, Waze, and Apple Maps. Our platform ...

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Starts from $12.50/Month when Billed Yearly

9.8

SpotScore

Trustpilot - Reputation Management Software

Trustpilot

Amplify your reputation, connect with customers.

Best for: SMB teams · Mid-market · Enterprise

Try for Free

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What is Trustpilot?

Trustpilot is a software solution that allows organizations to connect with customers. Trustpilot uses social media data to help companies understand their reputation and identify opportunities to improve how they respond to customer feedback. The RESTful API is perfect for developers who want ...

Read more about Trustpilot

Starts from $200/Month, also offers free forever plan

9.0

SpotScore

NiceJob - Reputation Management Software

NiceJob

Streamline your reputation management with automation.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is NiceJob?

NiceJob is a reputation management software that leverages automation to cut the time allocated to reputation monitoring, notification and protection. Reputation management is not a one step process any longer; it's a full time job managing multiple sources of risk that can be automated with ...

Read more about NiceJob
Free TrialTry Free →·

Starts from $45/Month

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

Read more about BirdEye
Free Trial·

BirdEye offers custom pricing plan

8.7

SpotScore

Mentionlytics - Reputation Management Software

Mentionlytics

Monitor your online reputation with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

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What is Mentionlytics?

Mentionlytics is the a powerful platform for understanding and managing how reputation spreads online. With Mentionlytics, user will have quick and intuitive access to sources that are driving conversations in real time. Just like Nielsen TV Ratings do for TV programming, Mentionlytics provides ...

Read more about Mentionlytics
Free Trial·

Starts from $29/Month

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Frequently Asked Questions About Reputation Management Software

Stuck on something? We're here to help with all the questions and answers in one place.

The most important Reputation Management Software features to evaluate are Customer Support, Content Management, Alerts, Gamification, Knowledge Database, Offline Form. Most buyers prioritize ease of use, reporting, and integration capabilities when choosing a solution. Look for tools that cover your core workflow before comparing advanced features.

Reputation Management Software pricing varies widely — from free plans to enterprise contracts. 15 products on Spotsaas offer a free plan or trial, including BirdEye, Mention, NiceJob. Paid plans typically start around $10–$50/month per user. Check individual product pages for current pricing.

The top rated Reputation Management Software based on verified user reviews and SpotScore are Trustpilot, WebPunch, Starfish Reviews. These tools consistently score highest on ease of use, feature depth, and customer support quality. Ratings are updated monthly based on real buyer feedback.

To choose the right Reputation Management Software, start by listing your must-have features — commonly Customer Support, Content Management, Alerts, Gamification, Knowledge Database, Offline Form. Then filter by team size, budget, and integrations you already use. Compare at least 3 options and use free trials to test before committing. Spotsaas lets you compare side-by-side in minutes.

Yes — 15 Reputation Management Software on Spotsaas offer a free plan or free trial. Popular free options include BirdEye, Mention, NiceJob. Free plans typically cover core features for small teams; paid upgrades unlock advanced reporting, integrations, and support.

The best Reputation Management Software for small businesses are affordable, quick to set up, and scale without complexity. Top picks for small teams are Trustpilot, BirdEye, Mention. Look for tools with per-user pricing, no long-term contracts, and strong onboarding support to minimize ramp-up time.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].