Researched and Edited by Rajat Gupta
Last updated: · How we review
Editor's Summary · Inbound Call Tracking Software
CallTrackingMetrics leads with a high rating of 4.6/5 from 1,311 ratings, indicating strong user satisfaction and reliability. CallRail follows closely with a substantial 4.5/5 rating from 2,763 users, reflecting its broad adoption and consistent performance. Caller Insight, with a top-tier rating of 4.7/5 from 627 reviews, stands out for its flexible pricing options, catering to diverse business needs.
Inbound call tracking software helps marketing teams and customer service departments at mid-sized to large enterprises analyze and optimize their phone call interactions. This software is crucial for tracking call sources, measuring campaign effectiveness, and improving customer engagement strategies.
Quick picks for Inbound Call Tracking Software
- Best overall — CallTrackingMetrics
- Best for high-volume users — CallRail
- Best for flexible pricing — Caller Insight
- Best free option — Ringba
Who gets the most from Inbound Call Tracking Software
- 1Marketing managers analyzing ROI of multi-channel campaigns
- 2Sales managers tracking lead sources and assigning reps to inbound calls
- 3Customer support managers optimizing call center agent performance
How to choose Inbound Call Tracking Software
If you need detailed marketing attribution, filter by features like multi-channel call tracking and integration with reporting tools. For sales teams focused on lead assignment, prioritize products offering call routing and rep assignment. When supporting call centers, sort by solutions providing real-time call insights and agent performance dashboards.
Showing 21-37 out of 37

AddSource
Track, analyze, optimize your leads effectively.
Best for: SMB teams · Mid-market · Enterprise
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What is AddSource?
AddSource is an Inbound Call Tracking Software that helps providers and sales organizations measure the effectiveness of their lead generation campaigns. The system is configurable for a variety of tracking scenarios, allowing marketers to accurately analyze, report and optimize their lead ...
Read more about AddSourceStarts from $99/Month, also offers free forever plan

CallRail
Track, Nurture, and Close Every Lead with Ease.
Best for: SMB teams · Mid-market · Enterprise
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What is CallRail?
CallRail makes it easy to track incoming leads across multiple channels—web, social media, call tracking, even call center. CallRail keeps detailed information on each interaction so user can identify trends, measure results and improve marketing performance. It provide with details about every ...
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Telmetrics
Maximize conversions and understand your customers with Telmetrics.
Best for: SMB teams · Mid-market · Enterprise
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What is Telmetrics?
Telmetrics is a web-based inbound call tracking software that provides user with invaluable metrics about which campaigns, keywords and ad groups are performing best for business. It helps to improve conversion rates and better understand customers – see which keywords they use to find, their ...
Read more about TelmetricsTelmetrics offers custom pricing plan

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What is CallSource?
"Transform your sales and marketing calls into powerful performance metrics with CallSource. This innovative software was created for the sole purpose of improving your business by accurately tracking and analyzing every call. With real-time online reporting and personalized coaching, you'll ...
Read more about CallSourceCallSource offers custom pricing plan

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What is Callcap?
Callcap is the easy-to-use call tracking software that lets user close more sales by making sure user is aware of every single inbound call they receive. With Callcap, track calls from competitors, provide feedback on outbound calls, and even schedule follow up calls to people who hang up or ...
Read more about CallcapStarts from $29/Month

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What is Phonexa?
Phonexa is a simple and affordable inbound call tracking solution for small businesses and agencies. It tracks every inbound call that comes into business, which phone number it's coming from, the length and time of the call, and where in the sales process it is. All of this data can be set up ...
Read more about PhonexaStarts from $100/Month, also offers free forever plan

PBXDom
Maximize sales with real-time inbound call tracking
Best for: SMB teams · Mid-market · Enterprise
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What is PBXDom?
PBXDom's Inbound Call Tracking Software gathers real-time information about phone calls to business and allows user to track leads, sales and more. It allows to manage traffic on a real-time basis, view statistics - including caller demographics and dialed numbers - and increase sales by ...
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CallPlease
Efficiently manage, engage, and dispatch customer calls.
Best for: SMB teams · Mid-market · Enterprise
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What is CallPlease?
CallPlease gives user total visibility into the inbound customer calls to business, enabling user to manage the call from beginning to end and efficiently dispatch technicians back out to the customer. Engage customers using a feature-rich interface, such as built-in CRM integration, real time ...
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What is CallFire?
CallFire is an inbound call tracking software solution that helps businesses track, manage and grow their inbound call volume. It has all the advanced features inbound marketing companies need to run effective marketing campaigns. It helps businesses maximize marketing ROI, generate more sales ...
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What is ResponseTap?
ResponseTap is an easy-to-install 'call trigger' that instantly pulls phone numbers from website and transfers calls directly to sales reps, lodging locators, event organizers. It lets user easily take phone calls with an on-screen call-control interface that eliminates the need for a separate ...
Read more about ResponseTapResponseTap offers custom pricing plan

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What is Invoca?
Invoca's inbound call tracking software improves revenue by capturing vital information about leads and opportunities. Using advanced analytics, conversations are monitored in real-time, to help to build better marketing strategies and convert more leads into customers. This intelligent call ...
Read more about InvocaInvoca offers custom pricing plan

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What is Calltracks?
Calltracks is an inbound call tracking software that tracks exactly how much incoming calls business receives. With Calltracks user can identify which marketing efforts are driving the most calls & sales. Plus, custom scripts and reports make it easy to create follow-up emails and sales funnels ...
Read more about Calltracks
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What is AvidTrak?
AvidTrak is a powerful yet simple-to-use inbound call tracking software. AvidTrak is compatible with virtually any call center software and telephony provider, eliminating the hassle of searching for a system that will work with telephone system and processes. AvidTrak helps to build reliable ...
Read more about AvidTrak
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What is Call Box?
Call Box is an inbound call tracking application. It will provide the tools and resources necessary by marketing teams to achieve the most success in their campaigns with different phone numbers and work with any outbound platform. Instead of using multiple pieces of software, marketers can ...
Read more about Call BoxCall Box offers custom pricing plan

DialogTech
Maximize call ROI and customer relationships.
Best for: SMB teams · Mid-market · Enterprise
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What is DialogTech?
DialogTech is a call tracking software for companies. It allows users to view their incoming calls and track their outbound calls. However, the company provides other products such as voicemail solutions, contact center solutions and of course, live chat. It allows businesses to closely monitor ...
Read more about DialogTechDialogTech offers custom pricing plan

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What is Convirza?
Convirza is an Inbound Call Tracking Software. This software can create the illusion that company is much bigger than it actually is by allowing it to track calls and determine which number should be called back when an employee who can answer a certain type of question is not available. The ...
Read more about ConvirzaStarts from $29/Month

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What is Delacon?
. Delacon is an inbound call tracking software designed for top brands and digital agencies. With advanced call analytics and performance tracking, the software helps businesses maximize their marketing ROI. It also offers quick call notification emails and customizable branding options. By ...
Read more about DelaconDisclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].





