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Calltouch - Inbound Call Tracking Software

Calltouch Reviews in May 2025: User Ratings, Pros & Cons

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Calltouch Reviews & Ratings

Rating Distribution

Excellent

(16)

Very Good

(1)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Calltouch Call Tracking shines as a user-friendly and feature-rich tool, making it a go-to choice for businesses looking to analyze and monitor communications effectively. Users appreciate its seamless integration with third-party products, facilitating easy implementation. The analytics prowess of Calltouch stands out, offering in-depth insights and aiding in ...Read more

Calltouch pros and cons

  • User-friendly interface with easy navigation and setup process.

  • Robust analytics tools for tracking and analyzing communications.

  • Integration capabilities with third-party products and CRM systems.

  • Efficient call recording features for collecting evidence and improving customer service.

  • Complexity in utilizing advanced features and customizations without adequate guidance.

  • Limited availability of additional apps and connectors in the marketplace may restrict extended functionalities.

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Showing 1-10 out of 19

SK

sarvesh k

10/27/23

5 out of 5

"Cool Stuff to Know about Anonymity and"

What do you like best about Calltouch Call Tracking? It's very easy to use, User friendly and has lot of features to detect whether the person is impersonating or not. Implementation is very easy to process and integration with third party products are better.

AA

Ankit A

10/26/23

5 out of 5

"It’s a best thing to know who’s behind the calls"

What do you like best about Calltouch Call Tracking? Best in analytics, it could be the good fit for integration with CRM and any sort of marketing tools. Also call recording facilities are there so it's the easiest way to collect proofs when needed

AU

Anonymous User

08/23/23

3.5 out of 5

"CallTouch Call Tracking"

What do you like best about Calltouch Call Tracking? Calltouch Call Tracking allows our company to track and monitor communications in order to analyze incoming and outgoing data.

AU

Anonymous User

08/22/23

4.5 out of 5

"CallTouch Call Tracking helps with"

What do you like best about Calltouch Call Tracking? It is the best service to analyze phone call leads, I'm grateful to have this service! I like how everything is straightforward and data can be extracted with ease.

AU

Anonymous User

08/22/23

3 out of 5

"Great Small Agency, Intriguing Data Platform"

What do you like best about Calltouch Call Tracking? The team and support provided by Calltouch is top-notch. Their platform's UI is spectacular and they do a great job of ad-hoc reporting.

MA

Mahesh A

07/04/23

3 out of 5

"Best to improve phone based interactions"

What do you like best about Calltouch Call Tracking? Easy to operate and manage the phone based interactions with customers. Precise with the advertisements, campaigns and channels.

AU

Anonymous User

07/02/23

4.5 out of 5

"We can manage all marketing expenses under an umbrella of calltouch."

What do you like best about Calltouch Call Tracking? easy to manage and control with customisation. Accurate and effective towards the advertising channels, campaigns and keywords. Accounting for all types of requests - calls, online requests, chats, baskets, etc.

DD

Deepak D

07/01/23

5 out of 5

"Calltouch call tracking helps us to find nearly accurate analysis for call ad campaigns"

What do you like best about Calltouch Call Tracking? We generally run Facebook and Google ads for our education service provider clients which generally rely on phone call ads. So with the help of this tool, our team is effectively managing the data for these ads.

MS

Manju S

06/30/23

5 out of 5

"One of the best call tracking software"

What do you like best about Calltouch Call Tracking? The analysis it gives for the call helps me track our customer base and update our product. The call-based interactions are easily monitored on it.

AU

Anonymous User

06/29/23

5 out of 5

"Best tool for Sales Productivity & Customer Services"

What do you like best about Calltouch Call Tracking? The application helps in tracking the team calls, which is helpful in the long run. What do you dislike about Calltouch Call Tracking?