800.com Review: Is It The Right Inbound Call Tracking Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Starts from $19 / Month when Billed Yearly
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Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Security & Compliance
Support
FAQ
Blogs
What is 800.com?
800.com's Inbound Call Tracking allows clients to see with extreme clarity what is happening on their incoming calls. 800.com provides subscribers this data in an incredibly detailed format, along with built-in analytics tools that allows them to effectively benchmark their week-to-week performance against competitors and gain deeper insights into their largest accounts and biggest opportunities.
Pricing
Starts from $19 / Month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
800.com was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider 800.com
- Use cases
- Call centers, Marketing agencies, Sales teams
- Team types
- Marketing managers, Sales operations
- Company size
- 51-500 employees, 500+ employees
- Workflow style
- Flexible and configurable
- Setup complexity
- Medium
Why teams choose 800.com
Highly detailed inbound call data and analytics
Ability to benchmark performance against competitors
Insightful reporting on largest accounts and opportunities
Is 800.com right for you?
Best for detailed inbound call tracking with competitive benchmarking analytics.
Choose 800.com if
- You need highly detailed inbound call data for large or mid-sized teams.
- You want built-in analytics to benchmark call performance against competitors.
- You require insights into your largest accounts and sales opportunities.
Consider alternatives if
- You are a freelancer or very small business with minimal call volume.
- You lack dedicated staff to manage and analyze complex call data setups.
What buyers should know before shortlisting 800.com
800. com offers detailed insights into inbound calls, enabling businesses to benchmark their performance effectively.
Its analytics tools provide valuable data for decision-making.
800.com pros and cons
- 800.com pros
Highly detailed inbound call data and analytics
Ability to benchmark performance against competitors
Insightful reporting on largest accounts and opportunities
- 800.com cons
No publicly available pricing information
Potentially complex setup for smaller teams
Ready to try it?
Get started with 800.com
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare 800.com side-by-side with top Inbound Call Tracking Software alternatives.
What is the pricing of 800.com?
800.com Pricing Plans
Weighing your options?
Not sure if 800.com fits your budget?
800.com reviews and ratings
Buyer sentiment
Buyers generally praise 800.com for its detailed call tracking and analytics capabilities, though some note concerns about pricing transparency and setup complexity.
What buyers like
- Detailed call data
- Analytics and benchmarking
- Insight into key accounts
Common complaints
- Pricing transparency
- Complexity of setup
Are you using 800.com?
What users are saying
TS
Tammi S
12/22/23
"Good for getting missed call information"
What do you like best about 800.com? Getting missed call info and messages. helpful What do you dislike about 800.com? getting all the spam calls and ...
Read more
TS
Tammi S
12/22/23
"Good for getting missed call information"
What do you like best about 800.com? Getting missed call info and messages. helpful What do you dislike about 800.com? getting all the spam calls and ...
Read more
JR
Jen R
11/20/23
"Easy access to Vanity Numbers, great customer service, competitive pricing"
What do you like best about 800.com? 800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that ...
Read more
JR
Jen R
11/20/23
"Easy access to Vanity Numbers, great customer service, competitive pricing"
What do you like best about 800.com? 800.com gave us instant access to a very catchy vanity 800 number, plus competitive pricing, great features that ...
Read more
AU
Anonymous User
11/14/23
"Nice customer Support"
What do you like best about 800.com? Easy to use and control the application. Very responsive customer support What do you dislike about ...
Read more
CC
Chris C
11/09/23
"President"
What do you like best about 800.com? We've been thoroughly pleased with our experience using 800.com for our toll-free number hosting. The setup was ...
Read more
- See if 800.com fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of 800.com?
In Incident, you may automate your work flow process for new requests by using automatic routing. It instructs the system on when and where…
Call recording is a software feature that records phone conversations and stores them for future reference. This feature is commonly used in…
IVR stands for interactive voice response. It is a technology that allows humans to communicate with a computer-controlled phone system by u…
800.com security and data handling
Key compliance certifications and security features for IT and security teams evaluating 800.com.
Developer & data
Alternatives to 800.com
800.com Customers
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800.com Support Options
Frequently Asked Questions About 800.com
Common questions buyers ask before choosing 800.com.
800.com is a Inbound Call Tracking Software. 800.com offers Call Recording, IVR Support and many more functionalities.
800.com is a strong fit if: You need highly detailed inbound call data for large or mid-sized teams.; You want built-in analytics to benchmark call performance against competitors.. Consider alternatives if: You are a freelancer or very small business with minimal call volume.; You lack dedicated staff to manage and analyze complex call data setups..
Buyers commonly note the following limitations of 800.com: No publicly available pricing information; Potentially complex setup for smaller teams; Limited information on integration capabilities.
Some top alternatives to 800.com includes ResponseTap, PhoneWagon, AvidTrak, CallView 360 and TrackBiz.
800.com offers Subscription pricing model
The starting price of 800.com is $19/Month when Billed Yearly
Ready to try it?
Get started with 800.com
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].