9.8
SpotScore
Top 10 Zonka Feedback Alternatives 2026
Listen, improve, and exceed customer expectations.
Main Features
- Anonymous Feedback
- Custom Survey URLs
- Customer NPS
- Data Analysis Tools
Pricing
Starts from $24/Month when Billed Yearly
Free Trial available
Zonka Feedback is a NPS Software platform with a user rating of 5.0★ based on 37 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted NPS Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Zonka Feedback vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Zonka Feedback Current | NPS Software | $24 | 5.0 ★ | ✓ Yes |
 Startquestion | NPS Software | $41 | 4.8 ★ | ✓ Yes |
 Trustmary | NPS Software | $190 | 4.6 ★ | ✓ Yes |
 SatisMeter | NPS Software | $49 | 5.0 ★ | ✓ Yes |
 Emojics | NPS Software | $9.50 | 4.6 ★ | ✗ No |
 SmileBack | NPS Software | $83 | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Zonka Feedback alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.4
SpotScore
Startquestion
Measuring loyalty, not just satisfaction.
Add to compare
What is Startquestion?
NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...
Read moreCommon Features
-
Web Widget Survey
-
Web Pop-up Survey
-
SMS Surveys
+ 24 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $41/Month when Billed Yearly
9.4
SpotScore
Trustmary
Building trust, one score at a time.
Add to compare
What is Trustmary?
Trustmary is a highly scalable and robust trust and reputation system for the web. The solutions adds an extra layer of trust to any e-commerce platform, online search engine, social network or even a personal blog. A user's reputation is verified by NPS(Net Promoter Score) through deeplinks ...
Read moreCommon Features
-
Web Widget Survey
-
Web Pop-up Survey
-
SMS Surveys
+ 24 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $190/Month
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.0
SpotScore
SatisMeter
Measure customer satisfaction and boost loyalty.
Add to compare
What is SatisMeter?
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...
Read moreCommon Features
-
Email Surveys
-
Survey Builder
-
Employee NPS
+ 18 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $49/Month
9.2
SpotScore
Emojics
Empower your business with real-time customer feedback.
Add to compare
What is Emojics?
Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...
Read moreCommon Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 15 more
Unique Features
No unique features
Pricing
Starts from $9.50
8.9
SpotScore
SmileBack
Customer satisfaction made simple.
Add to compare
What is SmileBack?
SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...
Read moreCommon Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $83/Month when Billed Yearly
8.8
SpotScore
YesInsights
Boost customer loyalty with efficient NPS management.
Add to compare
What is YesInsights?
YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses to a central dashboard integrated with their customer database. Conditional ...
Read moreCommon Features
-
Web Widget Survey
-
Web Pop-up Survey
-
Email Surveys
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/Month
8.5
SpotScore
Promoter Ninja
Engage, empower, and elevate your sales team today!
Add to compare
What is Promoter Ninja?
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...
Read moreCommon Features
-
SMS Surveys
-
Email Surveys
-
Survey Builder
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
9.1
SpotScore
Customer.guru
Transform customer feedback into business success.
Add to compare
What is Customer.guru?
Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...
Read moreCommon Features
-
Web Widget Survey
-
Web Pop-up Survey
-
Email Surveys
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $50/Month
8.3
SpotScore
GrowthScore
Grow your business with customer-driven insights.
Add to compare
What is GrowthScore?
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...
Read moreCommon Features
-
Email Surveys
-
Survey Builder
-
Customer NPS
+ 9 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $19/Month
SurveyLab
Measure, monitor, and improve customer satisfaction with SurveyLab.
Add to compare
What is SurveyLab?
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wide range of question formats and can be used for academic research, ...
Read moreCommon Features
-
Survey Builder
-
Customer NPS
-
Feedback Management
+ 8 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
SurveyLab offers custom pricing plan
Which Zonka Feedback Alternative Is Right for You?
- If you need a free or low-cost option: Startquestion — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Promoter Ninja — holds the highest user rating (5.0★) among Zonka Feedback alternatives.
- If you want a mid-range option: YesInsights — sits in the middle of the list by rating and may fit teams with mixed requirements.
Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Zonka Feedback for NPS Software are Promoter Ninja (5.0★), SatisMeter (5.0★), SmileBack (4.9★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Zonka Feedback, prioritize: Web Widget Survey, Web Pop-up Survey, SMS Surveys, Email Surveys, Survey Builder, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best NPS Software tools are Zonka Feedback, Trustmary, Startquestion. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Zonka Feedback starts from $24 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Zonka Feedback is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Zonka Feedback has a rating of 5.0. 2 alternatives — including SatisMeter and Promoter Ninja — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].