9.4
SpotScore
Top 10 Trustmary Alternatives 2026
Building trust, one score at a time.
Main Features
- Anonymous Feedback
- Custom Survey URLs
- Customer NPS
- Data Analysis Tools
Pricing
Starts from $190/Month
Free Trial available
Trustmary is a NPS Software platform with a user rating of 4.6★ based on 11 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted NPS Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Trustmary vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Trustmary Current | NPS Software | $190 | 4.6 ★ | ✓ Yes |
 Startquestion | NPS Software | $41 | 4.8 ★ | ✓ Yes |
 Zonka Feedback | NPS Software | $24 | 5.0 ★ | ✓ Yes |
 SatisMeter | NPS Software | $49 | 5.0 ★ | ✓ Yes |
 Emojics | NPS Software | $9.50 | 4.6 ★ | ✗ No |
 SmileBack | NPS Software | $83 | 4.9 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Trustmary alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.4
SpotScore
Startquestion — from $41 · 4.76★
Measuring loyalty, not just satisfaction.
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What is Startquestion?
NPS gives an accurate measure of customer loyalty. Unlike satisfaction studies which indicate how happy user is with what receive from a company, NPS measures how likely to recommend a company to friends and colleagues. It is the next generation of customer analytics that goes beyond gauging ...
Read moreWhat reviewers like about Startquestion
- Easy to use interface, making it user-friendly for beginners.
- Excellent customer service and support team.
- Variety of survey options and configurations available.
Where Startquestion falls short
- Limited selection of advanced features and customizations.
- Some users may find the marketplace lacking in additional apps and connectors for enhanced functionalities.
Common Features
-
Web Widget Survey
-
Web Pop-up Survey
-
SMS Surveys
+ 24 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $41/Month when Billed Yearly
9.8
SpotScore
Zonka Feedback — from $24 · 4.95★
Listen, improve, and exceed customer expectations.
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What is Zonka Feedback?
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...
Read moreWhat reviewers like about Zonka Feedback
- Clean interface that works well for enterprise deployments.
- API is accessible and offline survey tools perform reliably.
- Includes templates, survey logic, and branching for flexible and structured data collection.
Where Zonka Feedback falls short
- Limited intelligence behind surveys; does not adapt based on prior responses or patterns.
- Downloading all feedback comments in PDF format is not fully supported.
Common Features
-
Web Widget Survey
-
Web Pop-up Survey
-
SMS Surveys
+ 24 more
Unique Features
-
Kiosk Survey
Pricing
Free Trial available, Try Now
Starts from $24/Month when Billed Yearly
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9.0
SpotScore
SatisMeter — from $49 · 4.97★
Measure customer satisfaction and boost loyalty.
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What is SatisMeter?
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...
Read moreWhat reviewers like about SatisMeter
- Easy setup and integration with data platforms, making it quick to start gathering feedback.
- User-friendly interface, requiring minimal onboarding and technical expertise.
- Responsive customer support that listens to feedback and provides quick assistance.
Where SatisMeter falls short
- Customizations and advanced features may be overwhelming for new users without proper guidance or support.
- Limited marketplace options for apps and connectors, which may restrict users looking for specific functionalities or integrations.
Common Features
-
Email Surveys
-
Survey Builder
-
Employee NPS
+ 18 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $49/Month
9.2
SpotScore
Emojics — from $9.50 · 4.64★
Empower your business with real-time customer feedback.
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What is Emojics?
Emojics is a revolutionary platform that lets businesses and website owners gather feedback from their users with ease. It helps users capture more leads and analyze the emotions of their customers. The service allows users to interact with their customers based on their feelings with reaction ...
Read moreWhat reviewers like about Emojics
- Reviewers say the emoji-based widget collects far more user feedback than traditional tools.
- Easy to install and set up, with an affordable price and friendly UX.
- A well-designed dashboard provides useful insights and analytics on what users like.
Where Emojics falls short
- Some users want more emoji variety, noting certain emoticons look too similar.
Common Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 15 more
Unique Features
No unique features
Pricing
Starts from $9.50
8.9
SpotScore
SmileBack — from $83 · 4.87★
Customer satisfaction made simple.
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What is SmileBack?
SmileBack is the perfect customer satisfaction platform that is designed to be user-friendly yet still provides a myriad of insights. Monitor and track your clients' sentiment data with advanced analytics and interactive dashboards. Utilize segments, filters and tags to uncover further ...
Read moreWhat reviewers like about SmileBack
- Easy to use for both customers and internal users, boosting response rates.
- Real-time feedback is accessible and shareable, aiding in social proof and service improvement.
- Simple setup and clean dashboard design for quick integration and results.
Where SmileBack falls short
- Some users find the simplicity of the system may limit advanced customizations.
- Limited integration options with other software tools, potentially affecting workflow efficiency.
Common Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $83/Month when Billed Yearly
8.8
SpotScore
YesInsights — from $20 · 4.79★
Boost customer loyalty with efficient NPS management.
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What is YesInsights?
YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses to a central dashboard integrated with their customer database. Conditional ...
Read moreWhat reviewers like about YesInsights
- Easy-to-use interface for creating and conducting surveys quickly.
- Customizable surveys that provide precise feedback.
- User-friendly and easy navigation within the software.
Where YesInsights falls short
- Limited integration options and marketplace for expanding functionalities may restrict advanced features.
- New users might find the rich features and customizations complex without adequate support.
Common Features
-
Web Widget Survey
-
Web Pop-up Survey
-
Email Surveys
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $20/Month
8.5
SpotScore
Promoter Ninja — 5★
Engage, empower, and elevate your sales team today!
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What is Promoter Ninja?
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...
Read moreWhat reviewers like about Promoter Ninja
- User-friendly interface
- Real-time analytics
- Seamless integration
Where Promoter Ninja falls short
- Limited to NPS metrics
- May require training
- Not suitable for large enterprises
Common Features
-
SMS Surveys
-
Email Surveys
-
Survey Builder
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
9.1
SpotScore
Customer.guru — from $50 · 4.58★
Transform customer feedback into business success.
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What is Customer.guru?
Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...
Read moreWhat reviewers like about Customer.guru
- Easy to set up and use, with a simple user interface and quick survey setup.
- Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.
- Saves time by making it easy to implement NPS and gather customer feedback in one place.
Where Customer.guru falls short
- Limited customization options and marketplace for additional apps and connectors.
- Some users may find the richness of features and customizations overwhelming without adequate support.
- Limited options for reaching out to customers beyond basic surveys.
Common Features
-
Web Widget Survey
-
Web Pop-up Survey
-
Email Surveys
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $50/Month
8.3
SpotScore
GrowthScore — from $19 · 4.2★
Grow your business with customer-driven insights.
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What is GrowthScore?
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...
Read moreWhat reviewers like about GrowthScore
- Multi-channel feedback collection
- Actionable insights
- User-friendly interface
Where GrowthScore falls short
- May be too basic for large enterprises
- Limited integrations
- Requires setup time
Common Features
-
Email Surveys
-
Survey Builder
-
Customer NPS
+ 9 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $19/Month
SurveyLab — 4.82★
Measure, monitor, and improve customer satisfaction with SurveyLab.
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What is SurveyLab?
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wide range of question formats and can be used for academic research, ...
Read moreWhat reviewers like about SurveyLab
- Survey creation is fast, with a clear interface users can pick up quickly.
- Supports multiple channels for gathering responses, reaching diverse audiences.
- Dashboard metrics and reports are clear and easy to read.
Where SurveyLab falls short
- Some users reported slow loading times and difficulty locating key features.
- Payment options for services like sampling are limited.
- Interface and menu navigation could be simplified.
Common Features
-
Survey Builder
-
Customer NPS
-
Feedback Management
+ 8 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
SurveyLab offers custom pricing plan
The main Trustmary competitors
Across NPS Software, 10 products compete directly with Trustmary. The strongest overlap is with Startquestion, Zonka Feedback and SatisMeter. Each is compared against Trustmary on rating, pricing and feature coverage below.
Tools similar to Trustmary
Searches for "sites like Trustmary" and "apps like Trustmary" land on the same set of options as "Trustmary alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What earned each one a spot
Easy to use interface, making it user-friendly for beginners.
Watch for: Limited selection of advanced features and customizations.
Clean interface that works well for enterprise deployments.
Watch for: Limited intelligence behind surveys; does not adapt based on prior responses or patterns.
Easy setup and integration with data platforms, making it quick to start gathering feedback.
Watch for: Customizations and advanced features may be overwhelming for new users without proper guidance or support.
Reviewers say the emoji-based widget collects far more user feedback than traditional tools.
Watch for: Some users want more emoji variety, noting certain emoticons look too similar.
Easy to use for both customers and internal users, boosting response rates.
Watch for: Some users find the simplicity of the system may limit advanced customizations.
Easy-to-use interface for creating and conducting surveys quickly.
Watch for: Limited integration options and marketplace for expanding functionalities may restrict advanced features.
User-friendly interface
Watch for: Limited to NPS metrics
Easy to set up and use, with a simple user interface and quick survey setup.
Watch for: Limited customization options and marketplace for additional apps and connectors.
Multi-channel feedback collection
Watch for: May be too basic for large enterprises
Survey creation is fast, with a clear interface users can pick up quickly.
Watch for: Some users reported slow loading times and difficulty locating key features.
Why teams look for a Trustmary alternative
When teams go looking for a Trustmary alternative, it's often because of issues like these:
- Lack of advanced features in the widget for website integration.
- Output reports in limited formats, desiring more visually appealing options for analysis.
- Limited versatility in diagram presentation of results.
- Some users feel that more visual control panel options could enhance the user experience.
What to look for in a Trustmary alternative
Here's what the data says about these 10 nps software alternatives: 9 offer a free tier; and SatisMeter is the highest rated at 4.97★ across 40 reviews.
Behind the ranking.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
