8.9
SpotScore
Top 9 SmileBack Alternatives 2026
Customer satisfaction made simple.
Main Features
- Custom Survey URLs
- Customer NPS
- Data Analysis Tools
- Email Marketing
Pricing
Starts from $83/Month when Billed Yearly
Free Trial available
SmileBack is a NPS Software platform with a user rating of 4.9★ based on 30 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted NPS Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
SmileBack vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| SmileBack Current | NPS Software | $83 | 4.9 ★ | ✓ Yes |
 Customer.guru | NPS Software | $50 | 4.6 ★ | ✓ Yes |
 Zonka Feedback | NPS Software | $24 | 5.0 ★ | ✓ Yes |
 FeedbackLink | NPS Software | $15 | No reviews | ✓ Yes |
 Promoter Ninja | NPS Software | Free trial | 5.0 ★ | ✓ Yes |
 GrowthScore | NPS Software | $19 | 4.2 ★ | ✓ Yes |
Showing 1-9 out of 9
List of the Top SmileBack alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.1
SpotScore
Customer.guru
Transform customer feedback into business success.
Add to compare
What is Customer.guru?
Customer.guru is an NPS tracking tool used by SaaS founders and small customer success teams to embed Net Promoter Score surveys in transactional emails and monitor customer loyalty trends over time. It automates survey delivery, sends branded emails with customizable logos, and aggregates ...
Read moreCommon Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 10 more
Unique Features
-
Web Pop-up Survey
-
Multi-language Support
-
Mobile Survey
Pricing
Free Trial available, Try Now
Starts from $50/Month
9.8
SpotScore
Zonka Feedback
Listen, improve, and exceed customer expectations.
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What is Zonka Feedback?
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building branded surveys to generating sentiment reports and closing the loop with ...
Read moreCommon Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 13 more
Unique Features
-
Web Pop-up Survey
-
SMS Surveys
-
Employee NPS
+ 9 more
Pricing
Free Trial available, Try Now
Starts from $24/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
8.5
SpotScore
FeedbackLink
Boost loyalty with real-time customer feedback.
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What is FeedbackLink?
FeedbackLink is a basic NPS survey tool for small and mid-sized organizations that need to measure customer loyalty scores without a complex feedback platform. It collects Net Promoter Score data and surfaces satisfaction trends in a simple reporting view. Teams requiring advanced segmentation, ...
Read moreCommon Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 11 more
Unique Features
-
SMS Surveys
Pricing
Free Trial available, Try Now
Starts from $15/Month
8.5
SpotScore
Promoter Ninja
Engage, empower, and elevate your sales team today!
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What is Promoter Ninja?
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a dynamic way to run userr sales team with better communication, seamless ...
Read moreCommon Features
-
Email Surveys
-
Survey Builder
-
Customer NPS
+ 10 more
Unique Features
-
SMS Surveys
-
Multi-language Support
-
Mobile Survey
Pricing
Free Trial available, Try Now
8.3
SpotScore
GrowthScore
Grow your business with customer-driven insights.
Add to compare
What is GrowthScore?
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It surfaces sentiment trends and response patterns in a dashboard and exports ...
Read moreCommon Features
-
Email Surveys
-
Survey Builder
-
Customer NPS
+ 8 more
Unique Features
-
Mobile Survey
Pricing
Free Trial available, Try Now
Starts from $19/Month
8.7
SpotScore
SoluCX
Convert leads, maximize sales, achieve success.
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What is SoluCX?
SoluCX NPS is a web-based application that enables companies to capture, track, and fulfill leads in real-time. It accompanies the company through the entire lead life cycle by providing the tools required to obtain data entry from sales representatives, run real-time analytics on that data to ...
Read moreCommon Features
-
Web Widget Survey
-
Email Surveys
-
Survey Builder
+ 10 more
Unique Features
-
SMS Surveys
Pricing
SoluCX offers custom pricing plan
8.4
SpotScore
Thermostat
Effortlessly control comfort from anywhere with Thermostat.
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What is Thermostat?
The NPS Thermostat is an intelligent Wi-Fi programmable thermostat with a touchscreen display. Users can view the current and forecast weather and control home comfort from wherever they are. The NPS Thermostat also allows users to control their thermostat and schedule energy consumption ...
Read moreCommon Features
-
Email Surveys
-
Survey Builder
-
Customer NPS
+ 10 more
Unique Features
-
Web Pop-up Survey
-
Anonymous Feedback
-
Mobile Survey
Pricing
Starts from $40.83/Month when Billed Yearly, also offers free forever plan
9.0
SpotScore
SatisMeter
Measure customer satisfaction and boost loyalty.
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What is SatisMeter?
SatisMeter is a pioneering technology & multi-channel system that helps businesses to keep customers loyal through acquiring in-app feedback following the Net Promoter System. From the point your customers have encountered the value of your product, they can experience this survey as the ...
Read moreCommon Features
-
Email Surveys
-
Survey Builder
-
Customer NPS
+ 12 more
Unique Features
-
Employee NPS
-
Pulse Surveys
-
Anonymous Feedback
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $49/Month
SurveyLab
Measure, monitor, and improve customer satisfaction with SurveyLab.
Add to compare
What is SurveyLab?
SurveyLab is a survey and NPS platform for market researchers, HR teams, and customer experience managers who need to run ongoing measurement programs across diverse project types. Its drag-and-drop builder supports a wide range of question formats and can be used for academic research, ...
Read moreCommon Features
-
Survey Builder
-
Customer NPS
-
Feedback Management
+ 3 more
Unique Features
-
Question Branching
-
Skip Logic
-
Multi-language Support
+ 2 more
Pricing
Free Trial available, Try Now
SurveyLab offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
