GrowthScore vs Zonka Feedback Comparison
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…
Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.
SpotSaaS Analysis
GrowthScoreZonka Feedback
GrowthScore is tailored for mid-to-large teams seeking comprehensive multi-channel NPS insights, while Zonka Feedback is ideal for small to medium businesses that prioritize customizable surveys and offline capabilities. GrowthScore is best for organizations needing strategic customer insights, whereas Zonka Feedback suits teams looking for flexible survey options.
- Best for mid-to-large teams - Focuses on multi-channel NPS measurement - Provides actionable customer insights - Ideal for strategic business decision-making - Suitable for companies with 51-500 and 500+ employees - Priced at $19
- Best for small to medium businesses - Offers customizable NPS surveys - Strong offline survey capabilities - Flexible survey building with templates - Advanced logic for tailored surveys - Priced at $24
GrowthScore vs Zonka Feedback — at a glance
| Feature | GrowthScore | Zonka Feedback |
|---|---|---|
| Rating | 4.2 / 5 | 4.7 / 5 |
| Reviews | 7 | 130 |
| Starting price | $19 /Month | $24 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS |
| API | Available | Available |
| Support modes | Online | Business Hours, Online |
| Certifications | GDPR | GDPR |
| Data residency | US | Global |
Key differences between GrowthScore and Zonka Feedback
- Pricing: GrowthScore starts at $19 /Month, while Zonka Feedback starts at $24 /Month.
- User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
- Deployment: GrowthScore supports SaaS/Web/Cloud; Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
GrowthScore vs Zonka Feedback — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights. Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
Description | Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore | NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback |
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Entry Level Pricing |
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Free Trial Availability | ||
Spotsaas ScoreWhat's this? ↗ | 8.3/10 | 9.8/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | 51-500 employees500+ employees | Small BusinessMedium Business |
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Software Demo
Demo |  GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do GrowthScore and Zonka Feedback Compare on Features?
Total Features | 12 Features | 28 Features |
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Unique Features | No unique features | No unique features |
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Compare GrowthScore and Zonka Feedback on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
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GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | — | ✓ Yes |
Data Encryption | — | ✓ Yes |
Data Residency | 🇺🇸 US | 🌐 Global |
GrowthScore User Reviews & Rating Comparison
User Ratings | 4.2 (based on 7 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
| Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers | No Customers information available. |  Leroy Merlin  SAP  BCG |
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Media and Screenshots
Screenshots |  3 Screenshots |  5 Screenshots |
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Videos | No videos available. |  1 Videos |
Top Alternatives to GrowthScore and Zonka Feedback in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, GrowthScore or Zonka Feedback?
- Zonka Feedback edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do GrowthScore and Zonka Feedback offer a free trial?
- Yes, both GrowthScore and Zonka Feedback offer a free trial.
- What is the starting price of GrowthScore vs Zonka Feedback?
- GrowthScore starts at $19 /Month. Zonka Feedback starts at $24 /Month.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.