9.8
Spot Score

Top Alternatives to LiveChat - Better Options for 2026
Streamline customer support and boost satisfaction with LiveChat.
User Ratings
Trusted by 254,745+ software buyers annually.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Offline Form
Pricing
Starts from $16/User/Month when Billed Yearly
Free Trial available
LiveChat is a Live Chat Software platform with a user rating of 4.4★ based on 2,017 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 7 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
How we rank: Alternatives are ordered by Spotsaas Spot Score — a composite of user ratings, review volume, and feature coverage — with sponsored placements clearly labeled.
LiveChat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Live Chat Software | $16 | 4.4 ★ | ✓ Yes | |
| Live Chat Software | Custom pricing | No reviews | ✗ No | |
| Live Chat Software | $12.99 | 4.0 ★ | ✓ Yes | |
| Help Desk Software | $15 | 4.7 ★ | ✓ Yes | |
| Live Chat Software | $12.50 | No reviews | ✓ Yes | |
| Live Chat Software | $19 | No reviews | ✓ Yes |
Showing 1-7 out of 7

List of the Top LiveChat alternatives as of June 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
Spot Score

ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.1
Spot Score

ClickDesk
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Video Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
9.8
Spot Score
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Incident Management
-
Social Media Integration
-
Multi-Channel Communication
+ 15 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.1
Spot Score

Tidio Chat
Streamlined communication for ultimate customer satisfaction.
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What is Tidio Chat?
"Experience the power of streamlined customer communication with Tidio Chat – the ultimate all-in-one live chat software. Say goodbye to juggling between multiple platforms because Tidio lets you respond to customers through live chat, Messenger, and email all from one convenient place. With ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Starts from $12.50/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score

Zendesk Chat
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
7.7
Spot Score

LinkedChat
Seamless customer experience, no frustration, happy customers.
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What is LinkedChat?
LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is ...
Read moreCommon Features
-
Visitor Targeting
-
Persistent Chat
-
Offline Form
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/Month when Billed Yearly
9.5
Spot Score

Freshchat
Upgrade your customer service with intelligent messaging.
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What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

