LiveChat vs Userlike vs ZoomInfo Chat Comparison
LiveChat
Starting at $16 /User/Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, includ…
Userlike
Starting at $90 /Month
- Free Trial
- Large Enterprises
- Medium Business
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
Userlike leads on user satisfaction with a 4.6-star rating across 444 reviews.
LiveChat vs Userlike vs ZoomInfo Chat — at a glance
| Feature | LiveChat | Userlike | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.4 / 5 | 4.6 / 5 | — |
| Reviews | 2,017 | 444 | — |
| Starting price | $16 /User/Month | $90 /Month | Contact for pricing |
| Free trial | Yes | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Business Hours, Online | Business Hours, Online |
| Certifications | SOC 2, GDPR | GDPR | SOC 2 |
| Data residency | Global | Global | US |
Key differences between LiveChat and Userlike
- Pricing: LiveChat starts at $16 /User/Month, while Userlike starts at $90 /Month.
- User satisfaction: Userlike scores higher with a 4.6-star average.
- Deployment: LiveChat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Userlike supports SaaS/Web/Cloud.
Compare LiveChat vs Userlike vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing integrated real-time customer chat support.
- You want seamless integration with marketing and messaging platforms like Facebook and Mailchimp.
- Your team requires real-time customer message monitoring to manage peak support hours efficiently.
- You need a collaborative ticketing system to track and resolve customer queries effectively.
- Your company requires a large number of simultaneous active chat accounts for high traffic.
- You need highly customizable sales tracking and event analytics without investing in complex setup.
Best for SMBs needing integrated website and mobile messaging chat support.
- You want seamless integration of website chat with WhatsApp and Messenger.
- Your team requires good conversation memory for improved customer service.
- You need a flexible, feature-rich platform with strong customer support responsiveness.
- Your company demands extensive UI customization beyond provided templates.
- You prefer a very simple chat tool without advanced features or complexity.
Large Enterprises, Medium Business, Small Business
LiveChat: Best for small to medium businesses needing integrated real-time customer chat support. Userlike: Best for SMBs needing integrated website and mobile messaging chat support.
Description | Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More about LiveChat | Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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Spotsaas ScoreWhat's this? ↗ | 9.8/10 | 9.2/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business | — |
Get pricing help | Get pricing help |
Software Demo
Demo |  Userlike has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do LiveChat, Userlike and ZoomInfo Chat Compare on Features?
Total Features | 8 Features | 7 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare LiveChat, Userlike and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | ✓ Yes |
Multi-Factor Auth (MFA) | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | ✓ Yes |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🌐 Global |
LiveChat vs Userlike User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights LiveChat's integration capabilities and real-time support features, tempered by concerns over account limits and setup complexity. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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Media and Screenshots
Screenshots |  7 Screenshots |  6 Screenshots |
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Videos |  3 Videos | No videos available. |
Alternatives
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, LiveChat or Userlike?
- Userlike edges out the other on user ratings (4.6 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do LiveChat and Userlike offer a free trial?
- Yes, both LiveChat and Userlike offer a free trial.
- What is the starting price of LiveChat vs Userlike?
- LiveChat starts at $16 /User/Month. Userlike starts at $90 /Month.
- What are the top alternatives to LiveChat?
- Top alternatives to LiveChat include ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage.
- What are the top alternatives to Userlike?
- Top alternatives to Userlike include ZoomInfo Chat, LiveAgent, LiveChat, DeskMoz, MyLiveChat.