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Sparkcentral vs Userlike vs ZoomInfo Chat Comparison

Last updated:

Sparkcentral

4.5(40 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages with the support of both human and…

Userlike

4.5(382 reviews)

Starting at $90 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortle…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Sparkcentral vs Userlike vs ZoomInfo Chat — at a glance

FeatureSparkcentralUserlikeZoomInfo Chat
Rating4.5 / 54.5 / 5
Reviews40382
Starting priceContact for pricing$90 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), Business Hours, Online24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalGlobalUS

Key differences between Sparkcentral and Userlike

  • Pricing: Userlike starts at $90 /Month. Sparkcentral pricing is not publicly listed.
  • Free trial: Userlike offers a free trial; Sparkcentral does not.
  • Deployment: Sparkcentral supports SaaS/Web/Cloud; Userlike supports SaaS/Web/Cloud.

Compare Sparkcentral vs Userlike vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Sparkcentral - Live Chat Software
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Userlike - Live Chat Software
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Sparkcentral, Userlike vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Sparkcentral

Best for

Large Enterprises, Medium Business, Small Business

Userlike

Best for SMBs needing integrated website and mobile messaging chat support.

Choose if
  • You want seamless integration of website chat with WhatsApp and Messenger.
  • Your team requires good conversation memory for improved customer service.
  • You need a flexible, feature-rich platform with strong customer support responsiveness.
Consider alternatives if
  • Your company demands extensive UI customization beyond provided templates.
  • You prefer a very simple chat tool without advanced features or complexity.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Sparkcentral typically suits Large Enterprises and Medium Business. Userlike tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Sparkcentral is a top-notch customer service SaaS platform designed for managing multiple asynchronous messaging channels. Our platform empowers users to handle high volumes of messages ... Read More about Sparkcentral

Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, ... Read More about Userlike

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $90 , Billed Yearly
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.6/10

9.2/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.47

(40)

4.47

(382)

Best Company Size

Small BusinessMedium Business
Get pricing help
Get pricing help

Software Demo

Demo

No software demo available

Userlike has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
  • Free 15-min call with a software advisor.

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How do Sparkcentral, Userlike and ZoomInfo Chat Compare on Features?

Total Features

7 Features

7 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Sparkcentral, Userlike and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $90 , Billed Yearly
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Pricing information not available

        Userlike pricing
        ZoomInfo Chat pricing

        Sparkcentral, Userlike vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Sparkcentral, Userlike vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🌐 Global

        Sparkcentral vs Userlike User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        50

        18

        2

        0

        0

        293

        155

        12

        1

        1

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is positive across 70 reviews, with strong overall satisfaction.

        What buyers like

        • Multi-channel support
        • High message volume handling
        • Automated Message Distribution

        Common complaints

        • Complex setup process
        • Limited customization options
        • Higher pricing tier

        Buyer sentiment

        Overall positive sentiment highlighting ease of use, feature richness, and strong customer support, tempered by some initial learning curve and customization limitations.

        What buyers like

        • Ease of use
        • Feature richness
        • Customer support responsiveness

        Common complaints

        • Initial complexity
        • Limited customization

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Handles high message volumes efficiently.

        • Supports both human and virtual agents.

        • Seamless integration with various messaging platforms.

        • Setup can be complex for new users.

        • Customization options may be limited.

        • User-friendly and effective UI with easy implementation

        • Quick and efficient setup with a wide range of features

        • Good conversation memory retention for improved customer service

        • Initial complexity for newcomers to activate and use all features

        • Some users find the richness of options overwhelming

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Sparkcentral, Userlike, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        Dashboard

        6 Screenshots

        Videos

        video-0

        3 Videos

        No videos available.

        Alternatives to Sparkcentral, Userlike, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Sparkcentral or Userlike?
        Sparkcentral and Userlike are closely matched with equal user ratings of 4.5. The right choice depends on your team size, budget, and specific Live Chat Software needs.
        Do Sparkcentral and Userlike offer a free trial?
        Userlike offers a free trial. Sparkcentral does not.
        What is the starting price of Sparkcentral vs Userlike?
        Sparkcentral starts at Contact for pricing. Userlike starts at $90 /Month.
        What are the top alternatives to Sparkcentral?
        Top alternatives to Sparkcentral include ZoomInfo Chat, Zendesk Chat, WhosOn, Acquire, WebsiteAlive.
        What are the top alternatives to Userlike?
        Top alternatives to Userlike include ZoomInfo Chat, Respond.io, WebGreeter, ProProfs Chat, Chatra.