7.6
SpotScore
Top 10 Tracking Sales Calls Alternatives 2026
Maximize your marketing ROI with precision call tracking.
Trusted by 2M+ software buyers annually.
Main Features
- Auto Call Recording
- Call Monitoring
- Inbound Call Center
- Outbound Call Center
Pricing
Starts from $14.95/Month
Tracking Sales Calls is a Call Center Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Call Center Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Tracking Sales Calls vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Tracking Sales Calls Current | Call Center Software | $14.95 | No reviews | ✗ No |
 Nextiva | Call Center Software | $18.95 | 4.6 ★ | ✓ Yes |
 Velocify Dial-IQ | Call Center Software | Custom pricing | 4.5 ★ | ✗ No |
 Call Center Studio | Call Center Software | Free trial | 4.9 ★ | ✓ Yes |
 uContact | Call Center Software | $50 | 4.7 ★ | ✗ No |
 Truly | Call Center Software | $55 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Tracking Sales Calls alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva — from $18.95 · 4.56★
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Auto Call Recording
+ 1 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
8.2
SpotScore
Velocify Dial-IQ — 4.5★
Unlock your sales potential and close deals faster.
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What is Velocify Dial-IQ?
Velocify Dial-IQ is an innovative sales dialer that enables users to make more calls and have engaging conversations. This powerful software offers a streamlined experience integrating sales acceleration and communication features. With one-click calling, teams can focus on the right customer ...
Read moreWhat reviewers like about Velocify Dial-IQ
- One-click calling
- Integrates with Ellie Mae
- Streamlined user experience
Where Velocify Dial-IQ falls short
- Limited to sales teams
- Requires integration setup
- May not suit small businesses
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
Pricing
Velocify Dial-IQ offers custom pricing plan
8.9
SpotScore
Call Center Studio — 4.93★
Streamline your call center operations with ease.
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreWhat reviewers like about Call Center Studio
- Fast and effective technical support, providing instant solutions.
- Simple and user-friendly interface, easy to navigate for all users.
- Reliable dialer with excellent call quality, suitable for high call volumes.
Where Call Center Studio falls short
- Lack of variety in the Marketplace for additional apps and connectors.
- Some users find it overly simplistic, lacking in advanced customization options.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
+ 1 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
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8.8
SpotScore
uContact — from $50 · 4.71★
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreWhat reviewers like about uContact
- Simple platform works for both agents and supervisors.
- Real-time monitoring capabilities for call center operations.
- Effective in increasing conversion numbers and connecting with leads.
Where uContact falls short
- Some users may find the platform complex initially without proper training or support.
- Limited customizations and marketplace options for advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
+ 1 more
Pricing
Starts from $50/User/Month
8.9
SpotScore
Truly — from $55 · 4.47★
Engage customers in real-time with Truly.
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What is Truly?
Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...
Read moreWhat reviewers like about Truly
- Reliable metadata flow to CRM, enhancing efficiency.
- Desktop and mobile app availability for on-the-go usage.
- Easy dialing feature and user-friendly interface for efficient calls.
Where Truly falls short
- Intimidating richness of features for new users without adequate support.
- Limited customization options and marketplace for advanced functionalities.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $55/User/Month when Billed Yearly
9.6
SpotScore
CloudTalk — from $25 · 4.44★
Efficiently elevate call center performance.
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What is CloudTalk?
CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...
Read moreWhat reviewers like about CloudTalk
- Easy to use interface with direct integration for productivity tools like CRM systems.
- Fast and responsive customer support appreciated by users for efficient issue resolution.
- Wide range of features including call recording, call statistics, and call tracking contribute to improved business operations.
Where CloudTalk falls short
- Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
- Delayed or lack of response to queries and requests, indicating the need for improved communication and availability.
- Some users faced difficulties navigating the platform, indicating a learning curve for beginners without adequate guidance.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
+ 1 more
Pricing
Free Trial available
Starts from $25/User/Month when Billed Yearly
8.8
SpotScore
contactSPACE — from $105 · 4.5★
Maximize Your Call Center's Potential.
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What is contactSPACE?
contactSPACE is cloud-based call center software that was built for contact centers that want more than basic telephony. It allows for tracking of highly complex case scenarios, and is the only call center software available to service centers that are using Avaya, Cisco, ShoreTel, or ...
Read moreWhat reviewers like about contactSPACE
- Complex case tracking
- Integration with major platforms
- Cloud-based accessibility
Where contactSPACE falls short
- Limited customization options
- Higher cost for advanced features
- Steeper learning curve
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 3 more
Unique Features
-
Concurrency Support
-
Live Chat
-
Queue Management (Calls)
+ 1 more
Pricing
Starts from $105/User/Month
7.7
SpotScore
Aspect Via — 4.25★
Streamline your call center operations.
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What is Aspect Via?
The Aspect Via Platform is an integrated call center software solution that automates and simplifies all call center business processes. Aspect Via is specifically designed to address the dynamic nature of the contact center business, while reducing the need for manual intervention and ...
Read moreWhat reviewers like about Aspect Via
- Integrated solution
- Automates processes
- Centralized architecture
Where Aspect Via falls short
- May be complex for new users
- Requires training for full utilization
- Higher cost for small businesses
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 1 more
Unique Features
-
Queue Management (Calls)
Pricing
Aspect Via offers custom pricing plan
9.0
SpotScore
Exotel — from $200 · 4.39★
Elevate your contact center's efficiency
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What is Exotel?
Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...
Read moreWhat reviewers like about Exotel
- User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
- Efficient call management with auto-saving and easy access to call data and recordings.
- Reliable customer support and prompt responses to queries and issues.
Where Exotel falls short
- Limited app selection in the Marketplace, restricting access to advanced features and connectors.
- Inadequate post-sale service experience, as reported by some users.
- Complexity in feature richness and customizations, which may be overwhelming for new users without adequate support.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Progressive Dialer
+ 2 more
Unique Features
-
Concurrency Support
-
Queue Management (Calls)
-
IVR Support
Pricing
Free Trial available, Try Now
Starts from $200
9.1
SpotScore
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Freshdesk Contact Center (Formerly Freshcaller) — from $15 · 4.29★
Streamline customer service and boost sales effortlessly.
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What is Freshdesk Contact Center (Formerly Freshcaller)?
Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...
Read moreWhat reviewers like about Freshdesk Contact Center (Formerly Freshcaller)
- Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.
- Easy to Use: Users appreciate the simplicity and user-friendliness of Freshworks products, making it accessible for various tasks.
- Multi-Channel Integration: Freshworks solutions facilitate integration across multiple channels like email, telephone, chat, and social media.
Where Freshdesk Contact Center (Formerly Freshcaller) falls short
- Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.
- Limited Marketplace Selection: Users note a limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
- Dialing Issues: Some users experience difficulties with dialing clients in Freshcaller, which needs improvement.
Common Features
-
Outbound Call Center
-
Inbound Call Center
-
Auto Call Recording
+ 1 more
Unique Features
-
Concurrency Support
-
Queue Management (Calls)
-
IVR Support
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
How Tracking Sales Calls competitors stack up
Tracking Sales Calls competes with 10 other call center software tools tracked on Spotsaas. The closest by feature overlap are Nextiva, Velocify Dial-IQ and Call Center Studio. Each is compared against Tracking Sales Calls on rating, pricing and feature coverage below.
Tools similar to Tracking Sales Calls
Searches for "sites like Tracking Sales Calls" and "apps like Tracking Sales Calls" land on the same set of options as "Tracking Sales Calls alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why each made our Tracking Sales Calls alternatives list
Fast and effective technical support, providing instant solutions.
Watch for: Lack of variety in the Marketplace for additional apps and connectors.
Simple platform works for both agents and supervisors.
Watch for: Some users may find the platform complex initially without proper training or support.
Reliable metadata flow to CRM, enhancing efficiency.
Watch for: Intimidating richness of features for new users without adequate support.
Easy to use interface with direct integration for productivity tools like CRM systems.
Watch for: Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.
Complex case tracking
Watch for: Limited customization options
Integrated solution
Watch for: May be complex for new users
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Watch for: Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.
Watch for: Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.
Why teams look for a Tracking Sales Calls alternative
The case for a Tracking Sales Calls alternative often starts with gaps like these:
- Limited reporting features
- May require setup time
- Not suitable for small businesses
How to compare Tracking Sales Calls alternatives
The 10 call center software alternatives compare like this on the specifics: 6 offer a free tier; and Call Center Studio is the highest rated at 4.93★ across 80 reviews.
How we decide the order.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
