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6 Best Tracking Sales Calls Alternatives in 2026, Free Options Included

Explore 6 alternatives to Tracking Sales Calls, vetted by our editors with real user reviews, pricing, and feature comparisons.

6 free Tracking Sales Calls alternatives worth comparing

Quick answer

Among free call center software alternatives to Tracking Sales Calls, the leaders are CloudTalk, Freshdesk Contact Center (Formerly Freshcaller) and Exotel. CloudTalk ranks number one with a SpotScore of 9.6 and 4.44★ from real users. All 6 are compared on score, rating, and price below.

Choosing the right Tracking Sales Calls alternative comes down to fit, and these 6 call center software free alternatives cover a wide range of needs. We rank them by SpotScore, which blends verified satisfaction with market presence, then ratings and pricing. Each tool is editor-checked. Use the table to compare, then read each breakdown.

ProductSpotScoreRatingPricingBest for
CloudTalkEfficiently elevate call center performance.9.6★★★★☆ 4.44(1369)Freefrom $25 /User/Monthteams of all sizes
Freshdesk Contact Center (Formerly Freshcaller)Streamline customer service and boost sales effortlessly.9.1★★★★☆ 4.29(170)Freefrom $15 /User/Monthteams of all sizes
ExotelElevate your contact center's efficiency9★★★★☆ 4.39(76)Freefrom $200teams of all sizes
Call Center StudioStreamline your call center operations with ease.8.9★★★★★ 4.93(80)FreeFree Trial · Quotation Basedteams of all sizes
TrulyEngage customers in real-time with Truly.8.9★★★★☆ 4.47(150)Freefrom $55 /User/Monthteams of all sizes
ZIWORevolutionize your customer service experience.8.9★★★★★ 4.71(33)Freefrom $109 /User/Monthteams of all sizes

9.6

SpotScore

CloudTalk - Call Center Software

CloudTalk

Efficiently elevate call center performance.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.4

1369 verified reviews

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What is CloudTalk?

CloudTalk, the call center software from InterVISTAS, helps contact centers work smarter and increase their bottom line. This cloud-Based contact center software is compatible with all telephony servers in the market today and provides intuitive solutions that help contact centers to answer ...

Read more about CloudTalk
Free Trial·

CloudTalk offers custom pricing plan

9.1

SpotScore

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.3

170 verified reviews

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What is Freshdesk Contact Center (Formerly Freshcaller)?

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

Read more about Freshdesk Contact Center (Formerly Freshcaller)
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9.0

SpotScore

Exotel - Call Center Software

Exotel

Elevate your contact center's efficiency

Best for: SMB teams · Mid-market · Enterprise

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4.4

76 verified reviews

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What is Exotel?

Exotel is a cloud telephony platform used by call centers and customer support operations in India and Southeast Asia that need reliable call routing, recording, and CRM integration. It lets agents access call logs, recordings, and customer history in one place, and supports custom call flows ...

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Free TrialTry Free →·

Exotel offers custom pricing plan

8.9

SpotScore

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.9

80 verified reviews

Add to compare

What is Call Center Studio?

Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...

Read more about Call Center Studio
Free TrialTry Free →·

Call Center Studio offers custom pricing plan

8.9

SpotScore

Truly - Call Center Software

Truly

Engage customers in real-time with Truly.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

150 verified reviews

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What is Truly?

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time application suite continuously connects a customer to several Engagement ...

Read more about Truly
Free TrialTry Free →

8.9

SpotScore

ZIWO - Call Center Software

ZIWO

Revolutionize your customer service experience.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.7

33 verified reviews

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What is ZIWO?

ZIWO is a cloud contact center platform with CRM plugins, virtual phone numbers, call tracking, and number masking. It integrates telephony with CRM systems so agents can log calls, access analytics, add call notes, and automate outbound calls, with connectivity across 150+ countries including ...

Read more about ZIWO
Free TrialTry Free →

How Tracking Sales Calls competitors stack up

Tracking Sales Calls competes with 6 other call center software tools tracked on Spotsaas. The closest by feature overlap are CloudTalk, Freshdesk Contact Center (Formerly Freshcaller) and Exotel. Each is compared against Tracking Sales Calls on rating, pricing and feature coverage below.

Tools similar to Tracking Sales Calls

Searches for "sites like Tracking Sales Calls" and "apps like Tracking Sales Calls" land on the same set of options as "Tracking Sales Calls alternatives" — the 6 options below cover both, whether you want a like-for-like replacement or something lighter.

Why each made our Tracking Sales Calls alternatives list

CloudTalk9.6Best for teams of all sizes

Easy to use interface with direct integration for productivity tools like CRM systems.

Watch for: Challenges reported in contacting sales and support teams, leading to frustrations among users trying to get assistance.

Freshdesk Contact Center (Formerly Freshcaller)9.1Best for teams of all sizes

Unified Platform: Freshworks offers a suite of customer engagement tools, all integrated into a single platform, streamlining workflows.

Watch for: Complexity for Newcomers: The richness of features and customizations may be overwhelming for new users without sufficient support.

Exotel9Best for teams of all sizes

User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.

Watch for: Limited app selection in the Marketplace, restricting access to advanced features and connectors.

Call Center Studio8.9Best for teams of all sizes

Fast and effective technical support, providing instant solutions.

Watch for: Lack of variety in the Marketplace for additional apps and connectors.

Truly8.9Best for teams of all sizes

Reliable metadata flow to CRM, enhancing efficiency.

Watch for: Intimidating richness of features for new users without adequate support.

ZIWO8.9Best for teams of all sizes

Automated detection of phone number country codes enhances convenience and efficiency.

Watch for: Occasional system freezes causing delays in operation.

Why teams look for a Tracking Sales Calls alternative

The case for a Tracking Sales Calls alternative often starts with gaps like these:

  • Limited reporting features
  • May require setup time
  • Not suitable for small businesses

How to compare Tracking Sales Calls alternatives

The 6 call center software free alternatives compare like this on the specifics: 6 offer a free tier; paid plans run $15–$200, with Freshdesk Contact Center (Formerly Freshcaller) the cheapest entry point; and Call Center Studio is the highest rated at 4.93★ across 80 reviews.

How we decide the order.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Tracking Sales Calls are Call Center Studio (4.9★), ZIWO (4.7★), Truly (4.5★). Compare all 6 alternatives side-by-side above.

When evaluating alternatives to Tracking Sales Calls, prioritize: Outbound Call Center, Inbound Call Center, Progressive Dialer, Predictive Dialer, Auto Call Recording, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Tracking Sales Calls starts from $14.95 /Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.

Migration difficulty depends on how deeply Tracking Sales Calls is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

How to choose a Tracking Sales Calls alternative with confidence

Getting off Tracking Sales Calls without the headaches

Before you commit to leaving Tracking Sales Calls, validate the fit. Export your data, check the import works, and confirm your essential features carry over. Pilot the switch with a free trial, then go all in, keeping Tracking Sales Calls open as a safety net until you're settled.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].