9.0
SpotScore
Top 9 Pure Chat Alternatives 2026
Connect with visitors and customers seamlessly.
Main Features
- Agent Scheduling
- Knowledge Database
- Offline Form
- Persistent Chat
Pricing
Starts from $39/User/Month when Billed Yearly
Free Trial available
Pure Chat is a Live Chat Software platform with a user rating of 4.3★ based on 195 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 9 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Pure Chat vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you shortlist faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Pure Chat Current | Live Chat Software | $39 | 4.3 ★ | ✓ Yes |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 LiveAgent | Help Desk Software | $15 | 4.7 ★ | ✓ Yes |
 LiveChat | Live Chat Software | $16 | 4.3 ★ | ✓ Yes |
 Crisp | Live Chat Software | $25 | 4.5 ★ | ✓ Yes |
 MyLiveChat | Live Chat Software | $15 | 2.3 ★ | ✓ Yes |
Showing 1-9 out of 9
List of the Top Pure Chat alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
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Shortcut Messages
+ 3 more
Unique Features
-
Co-Browsing
Pricing
ZoomInfo Chat offers custom pricing plan
9.8
SpotScore
LiveAgent
Connect with your customers on all channels.
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What is LiveAgent?
LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
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Incident Management
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Social Media Integration
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Multi-Channel Communication
+ 16 more
Pricing
Free Trial available
Starts from $15/User/Month, also offers free forever plan
9.8
SpotScore
LiveChat
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Co-Browsing
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.7
SpotScore
Crisp
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Video Chat
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Co-Browsing
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Call Me Option
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
8.8
SpotScore
MyLiveChat
Convert visitors into loyal customers with MyLiveChat.
Add to compare
What is MyLiveChat?
Introducing MyLiveChat – the ultimate solution to convert website visitors into loyal customers. Our platform offers a personalized and fast messaging experience, allowing businesses to engage with their clients in real-time with a human touch. With tools like a floating chat button, proactive ...
Read moreCommon Features
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Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Video Chat
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Co-Browsing
-
Call Me Option
Pricing
Free Trial available
Starts from $15/Month, also offers free forever plan
9.0
SpotScore
Zendesk Chat
Boost customer engagement with real-time chat.
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What is Zendesk Chat?
Zendesk Chat is a top-of-the-line live chat software that enhances customer engagement. With its chat widget, which can be customized to match your brand, you can reach out to customers in real-time and address their queries or concerns faster. The platform also allows you to send personalized ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Co-Browsing
-
Call Me Option
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
7.7
SpotScore
LinkedChat
Seamless customer experience, no frustration, happy customers.
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What is LinkedChat?
LinkedChat is a must-have tool for any SaaS business. Providing a seamless customer experience has never been easier with this platform. Directly chat with customers through popular communication channels like Slack, HipChat, and Telegram. What's even better is that no additional software is ...
Read moreCommon Features
-
Visitor Targeting
-
Persistent Chat
-
Offline Form
Unique Features
-
Co-Browsing
Pricing
Free Trial available
Starts from $9/Month when Billed Yearly
8.2
SpotScore
Let's Connect
Connect, convert, and succeed with real-time communication.
Add to compare
What is Let's Connect?
Let’s Connect is the perfect solution for businesses who want to increase their customer conversions. Improve your engagement rate with real-time communication methods such as live chat, phone, and video calls. Maximize customer interest and make it easier to turn them into lifelong customers! ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 3 more
Unique Features
-
Video Chat
-
Co-Browsing
Pricing
Free Trial available
Starts from $275/Month when Billed Yearly
8.6
SpotScore
Subiz
Elevate your customer care game with Subiz.
Add to compare
What is Subiz?
Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead information. With Subiz, users can automate welcome messages, assign conversations to ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
-
Co-Browsing
Pricing
Free Trial available
Starts from $9.59/Month, also offers free forever plan
Which Pure Chat Alternative Is Right for You?
- If you need a free or low-cost option: LiveAgent — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Let's Connect — holds the highest user rating (5.0★) among Pure Chat alternatives.
- If you want a mid-range option: MyLiveChat — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Pure Chat? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off Pure Chat without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Pure Chat for Live Chat Software are Let's Connect (5.0★), Subiz (5.0★), LiveAgent (4.7★). Compare all 9 alternatives side-by-side above.
When evaluating alternatives to Pure Chat, prioritize: Visitor Targeting, Transfers, Shortcut Messages, Persistent Chat, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Pure Chat starts from $39 /User/Month. Many alternatives offer similar functionality at different price points — some with free tiers, others with more flexible per-seat pricing. Use the filters above to narrow by budget.
Migration difficulty depends on how deeply Pure Chat is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend shortlisting 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Pure Chat has a rating of 4.3. 6 alternatives — including LiveAgent and LiveChat — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].