7.9
SpotScore
Top 10 Gist Alternatives 2026
Uncover powerful insights with Gist.
Trusted by 2M+ software buyers annually.
Main Features
- Agent Scheduling
- Co-Browsing
- Knowledge Database
- Persistent Chat
Gist is a Live Chat Software platform. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Gist vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Gist Current | Live Chat Software | — | No reviews | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 DeskMoz | Live Chat Software | $199 | 5.0 ★ | ✓ Yes |
 Chaport | Live Chat Software | $15 | 4.8 ★ | ✓ Yes |
 Customerly | Live Chat Software | $24 | 4.6 ★ | ✓ Yes |
 Freshchat | Live Chat Software | $15 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Gist alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Knowledge Database
-
Co-Browsing
+ 1 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
ZoomInfo Chat offers custom pricing plan
8.2
SpotScore
DeskMoz — from $199 · 5★
Engage, convert, and grow with DeskMoz.
Add to compare
What is DeskMoz?
Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, turning their queries into actionable insights and converting them into ...
Read moreWhat reviewers like about DeskMoz
- 24/7 support availability
- User-friendly chat platform
- Personalized dashboard
Where DeskMoz falls short
- Limited customization options
- Analytics features need improvement
- Pricing may be high for small businesses
Common Features
-
Visitor Targeting
-
Knowledge Database
-
Co-Browsing
+ 1 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $199/Month
8.9
SpotScore
Chaport — from $15 · 4.82★
Effortless customer communication, even when offline.
Add to compare
What is Chaport?
Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can effortlessly respond to queries, boost sales, and remain connected even when offline through email ...
Read moreWhat reviewers like about Chaport
- Ease of use and interface, making it simple for both novice and experienced users.
- Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.
- Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.
Where Chaport falls short
- Limited customization options may restrict tailoring the platform to specific needs.
- Occasional technical glitches and limited advanced reporting features.
- Comparatively higher pricing than some competitors and limited integration options.
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.0
SpotScore
Customerly — from $24 · 4.56★
Simplify customer management and boost sales with Customerly.
Add to compare
What is Customerly?
Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and automating key processes like routing and email marketing. With features ...
Read moreWhat reviewers like about Customerly
- Affordable software offering great value for money, including a free tier with almost all necessary features.
- Feature-rich platform with premium features like workflows and automations at a reasonable cost.
- User-friendly interface for both owners and customers, making it easy to use.
Where Customerly falls short
- Some users find Customerly to be not the easiest and most efficient tool for live chat.
- Concerns raised about the CEO's integrity and the company's commitment to promises.
- Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Video Chat
-
Transfers
-
Shortcut Messages
Pricing
Free Trial available
Starts from $24/Month when Billed Yearly, also offers free forever plan
9.5
SpotScore
Freshchat — from $15 · 4.45★
Upgrade your customer service with intelligent messaging.
Add to compare
What is Freshchat?
Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...
Read moreWhat reviewers like about Freshchat
- User-friendly interface for smooth customer interactions.
- Easy integration with CRM and other tools.
- Real-time chat assistance and omnichannel support.
Where Freshchat falls short
- Occasional glitches may disrupt the system flow.
- Limited marketplace for additional apps and connectors.
- Some users find the interface buggy and slow to refresh.
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9
SpotScore
ProProfs Chat — from $10 · 4.45★
Streamline chat support and increase customer engagement.
Add to compare
What is ProProfs Chat?
ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of operator-to-operator chat, new representatives can learn from experienced ones, while customizable chat windows and ...
Read moreWhat reviewers like about ProProfs Chat
- Predefined messages for efficiency
- Operator-to-operator chat
- Customizable chat windows
Where ProProfs Chat falls short
- Limited integrations
- Basic analytics features
- No mobile app
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $10/User/Month when Billed Yearly
8.9
SpotScore
Zoho SalesIQ — from $7 · 4.42★
Revolutionize your customer engagement.
Add to compare
What is Zoho SalesIQ?
Zoho SalesIQ is a customer engagement platform combining live chat, chatbots, website visitor tracking, lead generation, and visitor analytics in a single dashboard. Businesses use it to engage website visitors in real time, automate chat responses, and capture lead information for sales ...
Read moreWhat reviewers like about Zoho SalesIQ
- Integrates with other Zoho products including CRM, Desk, and Campaigns.
- Includes visitor tracking, live chat, and automation tools.
- Affordable pricing and accessibility make it suitable for small and medium-sized businesses.
Where Zoho SalesIQ falls short
- Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
- Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.
- Full feature utilization requires training; newcomers may find the tool complex.
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
9.8
SpotScore
LiveChat — from $16 · 4.35★
Streamline customer support and boost satisfaction with LiveChat.
Add to compare
What is LiveChat?
Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...
Read moreWhat reviewers like about LiveChat
- Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
- Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.
- Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.
Where LiveChat falls short
- Limited number of active accounts, hindering flexibility during certain periods of high volume.
- Learning curve can be tricky, requiring time and effort to overcome.
- Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $16/User/Month when Billed Yearly
9.4
SpotScore
Olark — 4.31★
Connect with customers. Streamline communication. Boost conversions.
Add to compare
What is Olark?
Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...
Read moreWhat reviewers like about Olark
- Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
- Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.
- Provides basic features needed for customer chat, such as automated responses and chat management tools.
Where Olark falls short
- Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
- Pricing structure, particularly for add-on features, may deter small startups or users on a budget.
- Some users report occasional technical issues like slow loading times or glitches with the availability toggle.
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Olark offers custom pricing plan
8.5
SpotScore
Hippo — from $17 · 3.98★
Streamline communication, boost sales.
Add to compare
What is Hippo?
Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses to provide top-notch customer service while keeping them engaged with live ...
Read moreWhat reviewers like about Hippo
- Real-time chat capabilities
- Automated chat assignments
- Customizable responses
Where Hippo falls short
- Limited advanced features
- Basic analytics
- May require training
Common Features
-
Visitor Targeting
-
Persistent Chat
-
Knowledge Database
+ 2 more
Unique Features
-
Transfers
-
Shortcut Messages
-
Offline Form
Pricing
Free Trial available
Starts from $17/Month when Billed Yearly
Gist vs its closest competitors
Gist competes with 10 other live chat software tools tracked on Spotsaas. The closest by feature overlap are ZoomInfo Chat, DeskMoz and Chaport. Each is compared against Gist on rating, pricing and feature coverage below.
Tools similar to Gist
Searches for "sites like Gist" and "apps like Gist" land on the same set of options as "Gist alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What makes each one stand out
24/7 support availability
Watch for: Limited customization options
Ease of use and interface, making it simple for both novice and experienced users.
Watch for: Limited customization options may restrict tailoring the platform to specific needs.
Affordable software offering great value for money, including a free tier with almost all necessary features.
Watch for: Some users find Customerly to be not the easiest and most efficient tool for live chat.
User-friendly interface for smooth customer interactions.
Watch for: Occasional glitches may disrupt the system flow.
Predefined messages for efficiency
Watch for: Limited integrations
Integrates with other Zoho products including CRM, Desk, and Campaigns.
Watch for: Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.
Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.
Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.
Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.
Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.
Why teams look for a Gist alternative
The case for a Gist alternative often starts with gaps like these:
- Complex for new users
- Limited chat functionalities
- Not primarily a chat tool
- May require technical expertise
What to check before picking a Gist alternative
The 10 live chat software alternatives compare like this on the specifics: 9 offer a free tier; and DeskMoz is the highest rated at 5★ across 20 reviews.
Our ranking logic.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
