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Customerly vs Gist vs ZoomInfo Chat Comparison

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Customerly

4.6(16 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering support, collecting feedback, and a…

Gist

Starting at Contact for pricing

  • Freelancers / Consultants
  • Medium Business

Gist is an innovative solution for boosting engagement with internal and external audiences. It allows users to explore and sift through structured datasets, gather insights, and contextualize them with annotations. It c…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Customerly leads on user satisfaction with a 4.6-star rating across 16 reviews.

Customerly vs Gist vs ZoomInfo Chat — at a glance

FeatureCustomerlyGistZoomInfo Chat
Rating4.6 / 5
Reviews16
Starting price$24 /MonthContact for pricingContact for pricing
Free trial Yes No No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessFreelancers / Consultants, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modes24/7 (Live rep), OnlineOnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyUSGlobalUS

Key differences between Customerly and Gist

  • Pricing: Customerly starts at $24 /Month. Gist pricing is not publicly listed.
  • Free trial: Customerly offers a free trial; Gist does not.
  • Target audience: Customerly is built for Large Enterprises and Medium Business, while Gist targets Freelancers / Consultants and Medium Business.
  • Deployment: Customerly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Gist supports SaaS/Web/Cloud.

Compare Customerly vs Gist vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Customerly - Live Chat Software
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Gist - Live Chat Software
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Customerly, Gist vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Customerly

Best for

Large Enterprises, Medium Business, Small Business

Gist

Best for

Freelancers / Consultants, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Customerly typically suits Large Enterprises and Medium Business. Gist tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Introducing Customerly, the ultimate customer lifecycle software tailored specifically for client-facing businesses. This comprehensive tool streamlines customer management by offering ... Read More about Customerly

Gist is an innovative solution for boosting engagement with internal and external audiences. It allows users to explore and sift through structured datasets, gather insights, and ... Read More about Gist

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Not Available
  • Not Available

Free Trial Availability

  • Free Trial available
  • No free trial
  • No free trial

SpotScore

What's this? ↗

9.0/10

7.9/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.56

(16)
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Software Demo

Demo

No software demo available

Customerly has not given any software demo yet

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How do Customerly, Gist and ZoomInfo Chat Compare on Features?

Total Features

8 Features

5 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Customerly, Gist and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $24 , Billed Yearly
        • Not Available
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        Customerly pricing
        Gist pricing
        ZoomInfo Chat pricing

        Customerly, Gist vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Customerly, Gist vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No
        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🇺🇸 US
        🌐 Global

        Customerly vs Gist User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        No reviews available for the product

        Rating Distribution

        13

        2

        1

        0

        1

        No reviews available for this product

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 17 reviews, with consistently positive feedback.

        What buyers like

        • Affordable software offering great value for money, including a free tier with almost all necessary features.
        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.
        • User-friendly interface for both owners and customers, making it easy to use.

        Common complaints

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.
        • Concerns raised about the CEO's integrity and the company's commitment to promises.
        • Marketplace for additional apps and connectors is limited, potentially restricting advanced functionalities.

        What buyers like

        • Knowledge management features
        • Interactive visualizations
        • API connectivity

        Common complaints

        • Complex for new users
        • Limited chat functionalities
        • Not primarily a chat tool

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Affordable software offering great value for money, including a free tier with almost all necessary features.

        • Feature-rich platform with premium features like workflows and automations at a reasonable cost.

        • User-friendly interface for both owners and customers, making it easy to use.

        • Some users find Customerly to be not the easiest and most efficient tool for live chat.

        • Concerns raised about the CEO's integrity and the company's commitment to promises.

        • Knowledge management features enhance data utilization.

        • Interactive visualizations make data more accessible.

        • API connectivity allows for seamless integration with other tools.

        • Complexity may deter less tech-savvy users.

        • Limited chat functionalities may not meet all needs.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Customerly, Gist, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Customer service software with live chat

        1 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives to Customerly, Gist, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Customerly or Gist?
        Customerly edges out the other on user ratings (4.6 vs -1.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Customerly and Gist offer a free trial?
        Customerly offers a free trial. Gist does not.
        What is the starting price of Customerly vs Gist?
        Customerly starts at $24 /Month. Gist starts at Contact for pricing.
        What are the top alternatives to Customerly?
        Top alternatives to Customerly include ZoomInfo Chat, Let's Connect, ChatGen, NinjaChat by 500apps, ClickDesk.
        What are the top alternatives to Gist?
        Top alternatives to Gist include ZoomInfo Chat, DeskMoz, Chaport, Customerly, Freshchat.