7.6
SpotScore
Daktela Alternatives with Better Features
Streamlining customer communication for seamless success.
Trusted by 2M+ software buyers annually.
Main Features
- Call Monitoring
- IVR Support
- Inbound Call Center
- Live Chat
Pricing
Daktela offers custom pricing plan
Showing 1-6 out of 6
List of the Top Daktela alternatives as of July 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.6
SpotScore
Nextiva
RECOMMENDED
Empowering businesses through advanced communication solutions.
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What is Nextiva?
NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous benefits, including real-time voice over IP (VoIP), integrated instant messaging, video calls and web ...
Read moreCommon Features
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Outbound Call Center
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Inbound Call Center
-
Live Chat
+ 2 more
Unique Features
-
Concurrency Support
-
Queue Management (Calls)
-
Auto Call Recording
Pricing
Free Trial available, Try Now
Starts from $18.95/User/Month when Billed Yearly
9.8
SpotScore
TalkDesk
Empower your team, elevate your customer support.
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What is TalkDesk?
Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable solution for SMBs to handle growing volumes of inbound calls, engage customers via chat or social media, ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 3 more
Unique Features
-
Concurrency Support
-
Progressive Dialer
-
Queue Management (Calls)
+ 1 more
Pricing
Starts from $85/user/month when monthly
8.7
SpotScore
XCALLY
Connect, streamline, and elevate your call center operations.
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What is XCALLY?
Xcally call center software connects your agents and your business more efficiently and effectively. With custom customer context, advanced metrics, and a simple-to-use interface, Xcally provides an all-inclusive program that helps make your business even more productive than before. This ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 3 more
Unique Features
-
Progressive Dialer
-
Queue Management (Calls)
-
Auto Call Recording
Pricing
XCALLY offers custom pricing plan
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8.8
SpotScore
uContact
Streamline your call center experience with uContact.
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What is uContact?
uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, responding to, organizing and analyzing call center customer requests. Whether for a business or personal ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 3 more
Unique Features
-
Concurrency Support
-
Progressive Dialer
-
Queue Management (Calls)
+ 1 more
Pricing
Starts from $50/User/Month
8.9
SpotScore
Call Center Studio
Streamline your call center operations with ease.
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What is Call Center Studio?
Call Center Studio is a contact center platform for operations running high call volumes that need ACD, IVR, predictive dialing, and real-time reporting in one system. It consolidates tools that many contact centers otherwise stitch together separately, including inbound routing, outbound ...
Read moreCommon Features
-
Outbound Call Center
-
Inbound Call Center
-
Live Chat
+ 3 more
Unique Features
-
Concurrency Support
-
Progressive Dialer
-
Queue Management (Calls)
+ 1 more
Pricing
Free Trial available, Try Now
Call Center Studio offers custom pricing plan
RingCentral Contact Center
Streamline your customer service with ease.
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What is RingCentral Contact Center?
RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a contact center by creating an account, which includes 1 free line. Then set up IVR menus, create skillsets and ...
Read moreCommon Features
-
IVR Support
-
Predictive Dialer
-
Call Monitoring
Unique Features
-
Queue Management (Calls)
-
Call Recording
-
Multi-Channel Communication
+ 2 more
Pricing
RingCentral Contact Center offers custom pricing plan
Compare Daktela with alternatives
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
