Compare Nextiva vs Calabrio One

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Nextiva (6255) Visit website Visit Website *sponsored	Calabrio One (163) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More	The Calabrio One call center software provides a centralized place to manage all your operations, increasing agent effectiveness and efficiency, while reducing operational costs. The open ... Read More
Entry Level Pricing	Starts from $18.95 , Billed Yearly	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.6/10	8.5/10
User Ratings	4.4 (1473)	4.2 (219)
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Software Demo

Demo		Calabrio One has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	8 Features	6 Features
Unique Features
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Pricing

Pricing Option
Starting From	$18.95 , Billed Yearly	Not Available
Pricing Plans	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
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User Reviews

User Ratings	4.4 (based on 1473 reviews)	4.2 (based on 219 reviews)
Rating Distribution	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341	Excellent 98 Very Good 51 Good 12 Poor 0 Terible 2
Expert's Review generated by AI	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more	Calabrio ONE has truly transformed businesses with its powerful suite of features. Users have reported significant increases in ROI, streamlined scheduling processes, and enhanced decision-making ...Read more
Pros and Cons	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.	Automation: Empowers better business decisions, enhances ROI, and improves employee engagement. User-Friendly: Easy to use, simplifies scheduling, provides real-time updates, and helpful notifications. Data Utilization: Facilitates recordings, transcriptions, analytics, and trend identification in calls. Customizability: Tailors to workforce planning, forecasting, shift changes, and call volume analysis. Learning Curve: Steep for new users, especially when accessing advanced features or customizations. Complexity: Some areas, like reporting and data presentation, may lack customization options and may be time-consuming.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Media and Screenshots

Screenshots	6 Screenshots	10 Screenshots
Videos	2 Videos	No videos available.

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4	Nextiva 4.4 TalkDesk 4.4 XCALLY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Nextiva offers Free Trial, but Calabrio One does not.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

Calabrio One is designed for Medium Business and Small Business.

The starting price of Nextiva begins at $18.95/User/Month when Billed Yearly, while pricing details for Calabrio One are unavailable.

Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

Some top alternatives to Calabrio One includes Nextiva, TalkDesk, XCALLY, CallTools, uContact, Call Center Studio, TelebuHub, Truly, RingCentral Contact Center, My Hotline and Mobcall.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Nextiva vs Calabrio One

Nextiva

Calabrio One

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure