9.2
SpotScore
Top 10 Acquire Alternatives 2026
Streamline customer engagement and drive growth.
Main Features
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
Pricing
Acquire offers custom pricing plan
Acquire is a Live Chat Software platform with a user rating of 4.3★ based on 43 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Acquire vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Acquire Current | Live Chat Software | Custom pricing | 4.3 ★ | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 REVE Chat | Live Chat Software | $13.50 | 4.1 ★ | ✓ Yes |
 Bold360 | Live Chat Software | Custom pricing | 3.6 ★ | ✗ No |
 Crisp | Live Chat Software | $25 | 4.5 ★ | ✓ Yes |
 Whisbi | Live Chat Software | Free trial | 4.2 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Acquire alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
Add to compare
What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
9.1
SpotScore
REVE Chat — from $13.50 · 4.08★
Empower your online communication with REVE Chat.
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What is REVE Chat?
Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...
Read moreWhat reviewers like about REVE Chat
- User-friendly interface that integrates all chats in one window, enhancing convenience.
- Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.
- Quick and error-free installation process, improving client communication and satisfaction.
Where REVE Chat falls short
- Reports of basic features working effectively, but lacking in advanced capabilities.
- Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $13.50/Month when Billed Yearly
8.5
SpotScore
Bold360 — 3.65★
Transforming customer support with AI-driven chat.
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What is Bold360?
Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on websites. It also features a highly integrated chatbot that simplifies ...
Read moreWhat reviewers like about Bold360
- Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
- Surfaces useful visitor context like region, contact details, page viewed, and initial question.
- User-friendly, easy-to-learn interface that new hires can master quickly.
Where Bold360 falls short
- Several reviewers say the UI is dated and needs work.
- Some report it isn't scalable or well-suited to modern responsive websites.
- Customer service drew strongly negative feedback from a few users.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Bold360 offers custom pricing plan
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9.7
SpotScore
Crisp — from $25 · 4.47★
Transforming customer conversations, one click at a time.
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What is Crisp?
Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...
Read moreWhat reviewers like about Crisp
- Responsive and helpful customer support team, providing prompt assistance and solutions.
- Rich features, integration with various tools, and continuous development of new functionality.
- Easy to use, clear interface, and accessibility across different communication channels.
Where Crisp falls short
- Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
- Limited visual customization options, such as chatbox button customization, preventing full visual customization.
- Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $25/User/Month, also offers free forever plan
8.5
SpotScore
Whisbi — 4.23★
Boost your sales with Whisbi - Your ultimate sales solution.
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What is Whisbi?
Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...
Read moreWhat reviewers like about Whisbi
- Boosts sales without traffic increase
- Customizable chatbots
- Role-based access control
Where Whisbi falls short
- Complex setup process
- May require training
- Limited reporting features
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
8.7
SpotScore
FocalScope — from $9 · 3.5★
Boost customer engagement and satisfaction with FocalScope.
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What is FocalScope?
FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...
Read moreWhat reviewers like about FocalScope
- Pre-designed chat templates
- Canned responses for efficiency
- Intelligent agent assignment
Where FocalScope falls short
- User interface can be cluttered
- Limited third-party integrations
- Analytics features need improvement
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $9/Month, also offers free forever plan
8.7
SpotScore
WebsiteAlive — from $30 · 4★
Connecting you with customers in a meaningful way.
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What is WebsiteAlive?
Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...
Read moreWhat reviewers like about WebsiteAlive
- Scalable solution
- Customizable widgets
- No coding required
Where WebsiteAlive falls short
- Limited advanced features
- Basic analytics
- Pricing not specified
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Starts from $30/Month
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
8.3
SpotScore
RingCentral Engage Digital — 4.4★
Transforming customer service, one conversation at a time.
Add to compare
What is RingCentral Engage Digital?
RingCentral Engage Digital is a powerful customer engagement solution which unlocks a new dimension of customer interaction. This software connects customers across the web, social media and messaging apps with automation of conversations and best-in-class chatbot technology. Teams can ...
Read moreWhat reviewers like about RingCentral Engage Digital
- Cross-platform integration
- Automation features
- Collaboration tools
Where RingCentral Engage Digital falls short
- Can be complex for beginners
- Pricing may be high for small businesses
- Limited customization options
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 4 more
Unique Features
No unique features
Pricing
RingCentral Engage Digital offers custom pricing plan
9.6
SpotScore
JivoChat — from $13 · 3.93★
Connect and convert with JivoChat.
Add to compare
What is JivoChat?
JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...
Read moreWhat reviewers like about JivoChat
- Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
- Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.
- Offers modern interface design, simple setup, and customization options, enhancing the user experience.
Where JivoChat falls short
- Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
- Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $13/User/Month when Billed Yearly, also offers free forever plan
The main Acquire competitors
There are 10 direct Acquire competitors in Live Chat Software. The ones that come up most often are ZoomInfo Chat, REVE Chat and Bold360. Each is compared against Acquire on rating, pricing and feature coverage below.
Tools similar to Acquire
Searches for "sites like Acquire" and "apps like Acquire" land on the same set of options as "Acquire alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
What earned each one a spot
User-friendly interface that integrates all chats in one window, enhancing convenience.
Watch for: Reports of basic features working effectively, but lacking in advanced capabilities.
Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
Watch for: Several reviewers say the UI is dated and needs work.
Responsive and helpful customer support team, providing prompt assistance and solutions.
Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.
Boosts sales without traffic increase
Watch for: Complex setup process
Pre-designed chat templates
Watch for: User interface can be cluttered
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
Cross-platform integration
Watch for: Can be complex for beginners
Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.
Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.
Why teams look for a Acquire alternative
Why do teams want a Acquire alternative? Most point to issues like these:
- Some users experienced sporadic bugs and glitches that require frequent attention.
- Lack of certain customizability options for tailor-made solutions according to specific needs.
- Limited sound notifications affecting real-time responsiveness.
- Mobile application absence may hinder remote customer service capabilities.
What to look for in a Acquire alternative
Where the 10 live chat software alternatives stand on price and rating: 6 offer a free tier; and Crisp is the highest rated at 4.47★ across 140 reviews.
Behind the ranking.
Which Acquire Alternative Is Right for You?
- If you need a free or low-cost option: REVE Chat — offers a free plan or trial suitable for small teams.
- If user satisfaction is your top priority: Crisp — holds the highest user rating (4.5★) among Acquire alternatives.
- If you want a mid-range option: FocalScope — sits in the middle of the list by rating and may fit teams with mixed requirements.
Free switching kit
Switching from Acquire? Get the migration checklist
A step-by-step live chat software migration checklist so you can move off Acquire without losing data or momentum.
- Pre-switch data & access audit
- Migration timeline and owners
- Go-live cutover checklist
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Frequently Asked Questions (FAQs)
Stuck on something? We're here to help with all the questions and answers in one place.
The top-rated alternatives to Acquire for Live Chat Software are Crisp (4.5★), RingCentral Engage Digital (4.4★), Whisbi (4.2★). Compare all 10 alternatives side-by-side above.
When evaluating alternatives to Acquire, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with tools you already use. Use the filters above to compare by feature, budget, and team size.
For small businesses, the best Live Chat Software tools are Intercom, LiveChat, LiveAgent. Look for affordable per-seat pricing, quick setup (under 1 day), no long-term contracts, and strong onboarding support to reduce time-to-value.
Migration difficulty depends on how deeply Acquire is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.
Acquire has a rating of 4.3. 2 alternatives — including Crisp and RingCentral Engage Digital — rate higher. The right choice depends on your workflow, team size, and budget.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].