8.5
SpotScore
Top 10 Bold360 Alternatives 2026
Transforming customer support with AI-driven chat.
Main Features
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
Pricing
Bold360 offers custom pricing plan
Bold360 is a Live Chat Software platform with a user rating of 3.6★ based on 23 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Live Chat Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
Bold360 vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| Bold360 Current | Live Chat Software | Custom pricing | 3.6 ★ | ✗ No |
 ZoomInfo Chat | Live Chat Software | Custom pricing | No reviews | ✗ No |
 Talkative | Live Chat Software | Free trial | 5.0 ★ | ✓ Yes |
 Giosg | Live Chat Software | Free trial | 4.6 ★ | ✓ Yes |
 Provide Support | Live Chat Software | $8.25 | 4.6 ★ | ✓ Yes |
 Comm100 Live Chat | Live Chat Software | $29 | 4.5 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top Bold360 alternatives as of October 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
8.2
SpotScore
ZoomInfo Chat
RECOMMENDED
Transform your website chats into valuable connections.
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What is ZoomInfo Chat?
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven experiences, you can engage with potential leads and efficiently route ...
Read moreCommon Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
ZoomInfo Chat offers custom pricing plan
8.3
SpotScore
Talkative — 5★
Empower your customer connections with Talkative.
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What is Talkative?
Talkative, the ultimate solution for businesses to connect with their customers through websites and applications. By integrating features such as voice, video, chat, and co-browsing, Talkative allows seamless communication and real-time problem solving. Drive direct engagement with your ...
Read moreWhat reviewers like about Talkative
- Voice and video integration
- Co-browsing feature
- Real-time problem solving
Where Talkative falls short
- Complex setup
- Higher pricing tier
- May require training for staff
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
No unique features
Pricing
Free Trial available
Talkative offers custom pricing plan
9.2
SpotScore
Giosg — 4.64★
Boost conversions and delight customers with Giosg.
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What is Giosg?
Giosg is a live chat platform with AI-powered lead identification tools that connect sales, marketing, and customer support teams across a single customer journey. It personalizes visitor interactions, helps teams focus on warm leads, and tracks metrics like customer lifetime value (CLV) and ...
Read moreWhat reviewers like about Giosg
- Easy to deploy and use, with simple modification and creation of bots.
- Exceptional customer support providing efficient assistance.
- Building integrations is easy and fast, with customization options.
Where Giosg falls short
- Complexity for newcomers without proper support when utilizing the richness of features and customizations.
- Limited selection in the Marketplace for additional apps and connectors, which restricts advanced functionalities.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 6 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Giosg offers custom pricing plan
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Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
9.3
SpotScore
Provide Support — from $8.25 · 4.6★
Enhance customer support with effortless live chat.
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What is Provide Support?
"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...
Read moreWhat reviewers like about Provide Support
- Reliable and stable with minimal downtime, in use for years without major issues.
- Manages chat support for multiple websites from a single platform.
- Both agents and customers can navigate the tool without guidance.
Where Provide Support falls short
- Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
- Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.
- Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $8.25/Month when Billed Yearly, also offers free forever plan
9.3
SpotScore
Comm100 Live Chat — from $29 · 4.5★
Maximize customer satisfaction with personalized interactions.
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What is Comm100 Live Chat?
Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...
Read moreWhat reviewers like about Comm100 Live Chat
- AI-powered chatbox
- Multi-channel support
- Co-browsing features
Where Comm100 Live Chat falls short
- Complex setup process
- Learning curve for new users
- Pricing may be high
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month
8.6
SpotScore
RumbleTalk — from $25 · 5★
Unite and Engage Your Online Community!
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What is RumbleTalk?
RumbleTalk is a revolutionary Group Chat Room Solution with over 600,000 users. Leveraging webRTC technology, members can easily host virtual meetings with audio and video-enabled conversations. It takes just a minute to set up a new chat room on your website without any coding or technical ...
Read moreWhat reviewers like about RumbleTalk
- Easy setup
- Customizable chat rooms
- Audio and video support
Where RumbleTalk falls short
- Limited features compared to full platforms
- May require technical knowledge for customization
- Not suitable for all business types
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
No unique features
Pricing
Starts from $25/Month, also offers free forever plan
9.3
SpotScore
SnapEngage — from $16 · 4.4★
Streamline customer engagement & boost sales with SnapEngage.
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What is SnapEngage?
SnapEngage is an advanced chat monitoring platform ideal for streamlining customer engagement and boosting sales through live chat. With its customizable workflows, it effortlessly captures and converts leads for businesses of all sizes. This omnichannel solution enables businesses to connect ...
Read moreWhat reviewers like about SnapEngage
- Easy to use with proactive chat for engaging customers and boosting revenue.
- Detailed reports provide insights on visitor behavior and easy integration with Salesforce.
- Customizable features for forms and pages, aiding communication with customers.
Where SnapEngage falls short
- Issues with system integrations and outdated design can affect user experience.
- Limits on chat disconnect time can be restrictive for ongoing conversations.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Free Trial available
Starts from $16/User/Month
8.7
SpotScore
WebsiteAlive — from $30 · 4★
Connecting you with customers in a meaningful way.
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What is WebsiteAlive?
Introducing WebsiteAlive - a powerful live chat software designed to enhance both sales and customer satisfaction. With its intuitive interface, this tool allows support and sales teams to effortlessly engage with customers. The best part? It can easily scale with your business, eliminating ...
Read moreWhat reviewers like about WebsiteAlive
- Scalable solution
- Customizable widgets
- No coding required
Where WebsiteAlive falls short
- Limited advanced features
- Basic analytics
- Pricing not specified
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Starts from $30/Month
9.2
SpotScore
Userlike — from $90 · 4.47★
Empowering real-time chat for exceptional customer communication.
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What is Userlike?
Introducing Userlike, the ultimate real-time chat platform with the tagline "Empower Your Customer Communication". Seamlessly connecting internal team members, customers, and employees, this cloud-based software effortlessly integrates website chat with mobile messaging. Enjoy advanced features ...
Read moreWhat reviewers like about Userlike
- Simple and effective UI with many useful features that are easy to implement.
- Quick and efficient setup process with a wide range of available features.
- Easy memory retention of conversations for better customer service.
Where Userlike falls short
- Initial complexity for newcomers in activating and utilizing all features.
- Some features can be overwhelming due to the richness of options.
- Limited customization options in some areas like background templates.
Common Features
-
Visitor Targeting
-
Transfers
-
Shortcut Messages
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $90/Month when Billed Yearly, also offers free forever plan
9.1
SpotScore
ClickDesk — from $12.99 · 4.14★
Seamlessly serve your customers with ClickDesk.
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What is ClickDesk?
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use powerful tools to manage knowledge articles that team can use when ...
Read moreWhat reviewers like about ClickDesk
- Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
- Interface is easy to learn, reducing time needed for employee training.
- Pricing is accessible for businesses of various sizes given the feature set included.
Where ClickDesk falls short
- Customer support response times can be slow, causing delays in issue resolution.
- Mobile app has limited availability and functionality.
- Full feature set takes time to learn, especially for newer users.
Common Features
-
Visitor Targeting
-
Video Chat
-
Transfers
+ 5 more
Unique Features
-
Persistent Chat
Pricing
Starts from $12.99/User/Month when Billed Yearly, also offers free forever plan
Who competes with Bold360?
There are 10 direct Bold360 competitors in Live Chat Software. The ones that come up most often are ZoomInfo Chat, Talkative and Giosg. Each is compared against Bold360 on rating, pricing and feature coverage below.
What else works like Bold360?
Searches for "sites like Bold360" and "apps like Bold360" land on the same set of options as "Bold360 alternatives" — the 10 options below cover both, whether you want a like-for-like replacement or something lighter.
Why these options stand out
Easy to deploy and use, with simple modification and creation of bots.
Watch for: Complexity for newcomers without proper support when utilizing the richness of features and customizations.
Reliable and stable with minimal downtime, in use for years without major issues.
Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.
Easy setup
Watch for: Limited features compared to full platforms
Easy to use with proactive chat for engaging customers and boosting revenue.
Watch for: Issues with system integrations and outdated design can affect user experience.
Simple and effective UI with many useful features that are easy to implement.
Watch for: Initial complexity for newcomers in activating and utilizing all features.
Supports real-time chat, helpdesk, voice call, and social engagement in one platform.
Watch for: Customer support response times can be slow, causing delays in issue resolution.
Why teams look for a Bold360 alternative
Most Bold360 alternative searches trace back to a short list of frustrations:
- Several reviewers say the UI is dated and needs work.
- Some report it isn't scalable or well-suited to modern responsive websites.
- Customer service drew strongly negative feedback from a few users.
What separates a strong Bold360 alternative
What sets these 10 alternatives apart, in the numbers: 8 offer a free tier; and Talkative is the highest rated at 5★ across 19 reviews.
The method behind the list.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
