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12 Acquire Alternatives Ranked by Real Users — Free Picks Included (2026)

Explore 12 alternatives to Acquire — vetted by our editors with real user reviews, pricing, and feature comparisons.

Acquire alternatives: our 12 top picks at a glance

Quick answer

The best free live chat software tools to replace Acquire are Crisp, JivoChat and REVE Chat. Crisp sits at number one with a SpotScore of 9.7 and 4.47★ from reviewers. Compare all 12 on score, rating, and pricing below.

Choosing the right Acquire alternative comes down to fit, and these 12 live chat software free alternatives cover a wide range of needs. We rank them by SpotScore, which blends verified satisfaction with market presence, then ratings and pricing. Each tool is editor-checked. Use the table to compare, then read each breakdown.

ProductSpotScoreRatingPricingBest for
CrispTransforming customer conversations, one click at a time.9.7★★★★☆ 4.47(140)Freefrom $25 /User/Monthsmall & mid-size businesses
JivoChatConnect and convert with JivoChat.9.6★★★★☆ 3.93(92)Freefrom $13 /User/Monthteams of all sizes
REVE ChatEmpower your online communication with REVE Chat.9.1★★★★☆ 4.08(23)Freefrom $13.50/moteams of all sizes
FocalScopeBoost customer engagement and satisfaction with FocalScope.8.7★★★★☆ 3.5(1)Freefrom $9/mosmall & mid-size businesses
WhisbiBoost your sales with Whisbi - Your ultimate sales solution.8.5★★★★☆ 4.23(26)FreeFree Trial · Subscriptionteams of all sizes
LiveChatStreamline customer support and boost satisfaction with LiveChat.9.8★★★★☆ 4.35(791)FreeFree Trial · Subscription · Quotation Basedteams of all sizes
LiveAgentConnect with your customers on all channels.9.8★★★★★ 4.67(870)FreeFree Trial · Freemium · Subscriptionteams of all sizes
BirdEyeManage your reputation like a pro.9.6★★★★★ 4.93(1957)FreeFree Trial · Quotation Basedteams of all sizes
FreshchatUpgrade your customer service with intelligent messaging.9.5★★★★☆ 4.45(630)FreeFree Trial · Freemium · Subscriptionteams of all sizes
OlarkConnect with customers. Streamline communication. Boost conversions.9.4★★★★☆ 4.31(250)FreeFree Trial · Quotation Basedteams of all sizes
Provide SupportEnhance customer support with effortless live chat.9.3★★★★★ 4.6(53)FreeFree Trial · Freemium · Subscriptionteams of all sizes
Comm100 Live ChatMaximize customer satisfaction with personalized interactions.9.3★★★★★ 4.5FreeFree Trial · Subscription · Quotation Basedteams of all sizes

9.7

SpotScore

Crisp - Live Chat Software

Crisp

Transforming customer conversations, one click at a time.

Best for: SMB teams · Mid-market

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What is Crisp?

Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors into loyal customers. From the ability to add emojis and files, to the Magic Browse feature that provides a ...

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Free Trial

9.6

SpotScore

JivoChat - Live Chat Software

JivoChat

Connect and convert with JivoChat.

Best for: SMB teams · Mid-market · Enterprise

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What is JivoChat?

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive interface, JivoChat seamlessly integrates various channels such as email, live chat, Facebook messaging, ...

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Free Trial

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Reach in-market buyersRank above rivals2M+ buyers a year

9.1

SpotScore

REVE Chat - Live Chat Software

REVE Chat

Empower your online communication with REVE Chat.

Best for: SMB teams · Mid-market · Enterprise

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What is REVE Chat?

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, and Facebook messaging, to connect with customers in real-time. With a live chat widget available on your ...

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Free Trial

8.7

SpotScore

FocalScope - Live Chat Software

FocalScope

Boost customer engagement and satisfaction with FocalScope.

Best for: SMB teams · Mid-market

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What is FocalScope?

FocalScope, a comprehensive live chat software, empowers you to effectively engage with your website visitors and turn them into loyal customers. Its pre-designed chat templates and customizable signup forms allow you to make a great first impression. The tool also offers canned responses for ...

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Free Trial

8.5

SpotScore

Whisbi - Live Chat Software

Whisbi

Boost your sales with Whisbi - Your ultimate sales solution.

Best for: SMB teams · Mid-market · Enterprise

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What is Whisbi?

Whisbi is a powerful marketing platform that enables users to boost their sales without increasing their website traffic. By enhancing the quality of online leads, this cloud software offers features like conversational sales assistants, converter, and accelerator. It is designed to comply with ...

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Free Trial

9.8

SpotScore

LiveChat - Live Chat Software

LiveChat

Streamline customer support and boost satisfaction with LiveChat.

Best for: SMB teams · Mid-market · Enterprise

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What is LiveChat?

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 companies across 150 countries, including the ability to view customers' messages in real-time, prepare canned ...

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Free Trial·

Starts from $16/User/Month when Billed Yearly

9.8

SpotScore

LiveAgent - Help Desk Software

LiveAgent

Connect with your customers on all channels.

Best for: SMB teams · Mid-market · Enterprise

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What is LiveAgent?

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so it doesn't matter where customers are based, users be able to connect with them seamlessly. LiveAgent ...

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Free Trial·

Starts from $15/User/Month, also offers free forever plan

9.6

SpotScore

BirdEye - Reputation Management Software

BirdEye

Manage your reputation like a pro.

Best for: SMB teams · Mid-market · Enterprise

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What is BirdEye?

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most accurate, real-time picture of their reputation. BirdEye makes it easy to proactively monitor online ...

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Free Trial·

BirdEye offers custom pricing plan

9.5

SpotScore

Freshchat - Live Chat Software

Freshchat

Upgrade your customer service with intelligent messaging.

Best for: SMB teams · Mid-market · Enterprise

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What is Freshchat?

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different messaging platforms. Its top-notch chatbots help to boost customer interaction while allowing businesses to ...

Read more about Freshchat
Free Trial·

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

9.4

SpotScore

Olark - Live Chat Software

Olark

Connect with customers. Streamline communication. Boost conversions.

Best for: SMB teams · Mid-market · Enterprise

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What is Olark?

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers features like automated messaging, comprehensive visitor insights, and custom pre-chat surveys. Keep track ...

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Free Trial·

Olark offers custom pricing plan

9.3

SpotScore

Provide Support - Live Chat Software

Provide Support

Enhance customer support with effortless live chat.

Best for: SMB teams · Mid-market · Enterprise

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What is Provide Support?

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three simple steps. With a downloadable operator console and a mobile app, users can easily manage incoming requests ...

Read more about Provide Support
Free Trial·

Starts from $8.25/Month when Billed Yearly, also offers free forever plan

9.3

SpotScore

Comm100 Live Chat - Live Chat Software

Comm100 Live Chat

Maximize customer satisfaction with personalized interactions.

Best for: SMB teams · Mid-market · Enterprise

Start Free Trial

4.5

Add to compare

What is Comm100 Live Chat?

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engagements through various channels such as email, SMS, social media, and live ...

Read more about Comm100 Live Chat
Free Trial·

Starts from $29/User/Month

The main Acquire competitors

There are 12 direct Acquire competitors in Live Chat Software. The ones that come up most often are Crisp, JivoChat and REVE Chat. Each is compared against Acquire on rating, pricing and feature coverage below.

Tools similar to Acquire

Searches for "sites like Acquire" and "apps like Acquire" land on the same set of options as "Acquire alternatives" — the 12 options below cover both, whether you want a like-for-like replacement or something lighter.

What earned each one a spot

Crisp9.7Best for small & mid-size businesses

Responsive and helpful customer support team, providing prompt assistance and solutions.

Watch for: Some users experienced complexities when navigating through various options, indicating potential navigation challenges.

JivoChat9.6Best for teams of all sizes

Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

Watch for: Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

REVE Chat9.1Best for teams of all sizes

User-friendly interface that integrates all chats in one window, enhancing convenience.

Watch for: Reports of basic features working effectively, but lacking in advanced capabilities.

FocalScope8.7Best for small & mid-size businesses

Pre-designed chat templates

Watch for: User interface can be cluttered

Whisbi8.5Best for teams of all sizes

Boosts sales without traffic increase

Watch for: Complex setup process

LiveChat9.8Best for teams of all sizes

Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

Watch for: Limited number of active accounts, hindering flexibility during certain periods of high volume.

LiveAgent9.8Best for teams of all sizes

Multi-channel support across channels

Watch for: Can be overwhelming for new users

BirdEye9.6Best for teams of all sizes

Exceptional support team that guides users step-by-step and ensures they feel in control.

Watch for: The richness of features may be overwhelming for new users without adequate support.

Freshchat9.5Best for teams of all sizes

User-friendly interface for smooth customer interactions.

Watch for: Occasional glitches may disrupt the system flow.

Olark9.4Best for teams of all sizes

Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

Watch for: Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

Provide Support9.3Best for teams of all sizes

Reliable and stable with minimal downtime, in use for years without major issues.

Watch for: Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

Comm100 Live Chat9.3Best for teams of all sizes

AI-powered chatbox

Watch for: Complex setup process

Why teams look for a Acquire alternative

Why do teams want a Acquire alternative? Most point to issues like these:

  • Some users experienced sporadic bugs and glitches that require frequent attention.
  • Lack of certain customizability options for tailor-made solutions according to specific needs.
  • Limited sound notifications affecting real-time responsiveness.
  • Mobile application absence may hinder remote customer service capabilities.

What to look for in a Acquire alternative

Where the 12 live chat software free alternatives stand on price and rating: 12 offer a free tier; paid plans run $9–$25, with FocalScope the cheapest entry point; and BirdEye is the highest rated at 4.93★ across 1957 reviews.

Behind the ranking.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

The top-rated alternatives to Acquire are BirdEye (4.9★), LiveAgent (4.7★), Provide Support (4.6★). Compare all 12 alternatives side-by-side above.

When evaluating alternatives to Acquire, prioritize: Visitor Targeting, Video Chat, Transfers, Shortcut Messages, Offline Form, transparent pricing, free trial availability, and integrations with your existing tools. Use the filters above to compare by feature, budget, and team size.

Migration difficulty depends on how deeply Acquire is integrated into your workflows. Most alternatives offer data export/import tools and dedicated onboarding support. We recommend narrowing to 2–3 options, running a free trial, and checking each vendor's migration guides before committing.

Which Acquire alternative fits your needs?

  • On a budget / just exploring: start with a free tier — Crisp, JivoChat and REVE Chat let you evaluate without paying upfront.
  • If real-user ratings matter most: BirdEye has the strongest star rating (4.93★) among the options with verified reviews.
  • Want the safest pick: Crisp has the highest Spotsaas Score (9.7) in this list — a strong default if you're unsure.

Leaving Acquire behind

Planning your exit from Acquire? Pull your data out first and confirm the replacement imports it without loss. Make sure the workflows you depend on are covered, run a short trial before committing, and keep Acquire live as a fallback until you're settled. Many tools here offer a free path to test.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].