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Zonka Feedback vs GrowthScore Comparison

Last updated:

Zonka Feedback

4.7(130 reviews)

Starting at $24 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where customers can freely talk about bran…

GrowthScore

4.2(7 reviews)

Starting at $19 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into actionable insights that help guide bu…

Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.

SpotSaaS Analysis

Zonka FeedbackGrowthScore

The core difference between Zonka Feedback and GrowthScore lies in their target audience and survey capabilities; Zonka is ideal for small to medium businesses seeking customizable offline surveys, while GrowthScore caters to mid-to-large teams needing multi-channel NPS insights. Zonka Feedback is best for teams prioritizing flexibility and offline data collection, whereas GrowthScore is suited for organizations focused on comprehensive feedback analysis and strategic decision-making.

- Best for customizable NPS surveys - Strong offline capabilities - Flexible survey building with templates - Advanced logic for survey design - Ideal for small to medium businesses - Priced at $24

- Best for multi-channel NPS measurement - Actionable insights for strategic decisions - Targeted at mid-to-large teams - Supports 51-500 and 500+ employee companies - Focus on comprehensive feedback analysis - Priced at $19

Zonka Feedback vs GrowthScore — at a glance

FeatureZonka FeedbackGrowthScore
Rating4.7 / 54.2 / 5
Reviews1307
Starting price$24 /Month$19 /Month
Free trial Yes Yes
Free version No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryNPS SoftwareNPS Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesBusiness Hours, OnlineOnline
CertificationsGDPRGDPR
Data residencyGlobalUS

Key differences between Zonka Feedback and GrowthScore

  • Pricing: Zonka Feedback starts at $24 /Month, while GrowthScore starts at $19 /Month.
  • User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
  • Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GrowthScore supports SaaS/Web/Cloud.

Zonka Feedback vs GrowthScore — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

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Biggest differences

Start here before you go deeper into features.

Zonka Feedback

Best for customizable, easy-to-use NPS surveys with strong offline capabilities.

Choose if
  • You need flexible survey building with templates and advanced logic.
  • Your team requires robust offline survey tools for data collection.
  • You want strong API integration to customize data workflows.
Consider alternatives if
  • You require advanced AI-driven analytics for deep survey insights.
  • You need comprehensive export options, especially full feedback PDFs.

GrowthScore

Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Choose if
  • You require robust Net Promoter Score measurement across multiple feedback channels.
  • Your team needs actionable customer insights to guide strategic business decisions.
  • Your company size is medium to large (51+ employees) with complex feedback needs.
Consider alternatives if
  • You are a very small business with minimal customer feedback requirements.
  • You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.

Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.

Description

NPS Software gathers customer feedback to create a better experience for users. The easiest way to listen in on every conversation that matters, Zonka helps to create a platform where ... Read More about Zonka Feedback

Growth Score is NPS software, a leader in Net Promoter measurement services. GrowthScore lets user collect customer feedback through multiple channels and turn that information into ... Read More about GrowthScore

Entry Level Pricing

  • Starts from $24 , Billed Yearly
  • Starts from $19

Free Trial Availability

Spotsaas Score

What's this? ↗

9.8/10

8.3/10

User Ratings

Based on verified Spotsaas reviews

4.2

(7)

Best Company Size

Small BusinessMedium Business
51-500 employees500+ employees
Get pricing help

Software Demo

Demo

No software demo available

GrowthScore has not given any software demo yet

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Share your priorities, budget, and team needs, and we’ll help you narrow the options and understand the tradeoffs before you talk to vendors.

How do Zonka Feedback and GrowthScore Compare on Features?

Total Features

28 Features

12 Features

Unique Features

No unique features

No unique features

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Compare Zonka Feedback and GrowthScore on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • $24 , Billed Yearly
      • $19

      Pricing Plans

      • Essential

        • Offline and Kiosk Survey : 1 Device Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • 1,000 Online Responses

        Show more +

      • Professional

        • Offline and Kiosk Survey : 4 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Growth

        • Offline and Kiosk Survey : 10 Devices Licenses Add Devices : 0 (based upon the devices, the pricing varies)

        • Add Devices : 0 (based upon the devices, the pricing varies)

        • Unlimited Online Responses

        Show more +

      • Browse all pricing plans
      • Not Available

      Pricing Page

      Zonka Feedback pricing
      GrowthScore pricing

      Other Details

      Organization Types supported

      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals
      • Large Enterprises
      • Medium Business
      • Small Business
      • Freelancers
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Available
      • Available
      Get help choosing

      Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      ✗ No
      ✗ No

      GDPR

      ✓ Yes
      ✓ Yes

      Single Sign-On (SSO)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Data Residency

      🌐 Global
      🇺🇸 US

      Zonka Feedback User Reviews & Rating Comparison

      User Ratings

      4.2

      (based on 7 reviews)

      Rating Distribution

      47

      1

      0

      0

      0

      0

      0

      0

      0

      0

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features.

      What buyers like

      • Ease of use
      • Customizable surveys
      • Offline survey tools

      Common complaints

      • Lack of advanced analytics
      • Limited feedback export options

      Buyer sentiment

      Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback.

      What buyers like

      • Multi-channel feedback collection
      • Actionable insights
      • NPS measurement accuracy

      Common complaints

      • Pricing transparency
      • Limited user reviews

      Pros and Cons

      • Easy to use and clean interface suitable for enterprise products

      • Powerful survey-building features including templates and survey logic

      • Robust API and excellent offline survey tools

      • Lack of application intelligence behind surveys

      • Limitations in downloading all feedback comments in PDF format

      • Multi-channel customer feedback collection

      • Actionable insights for business decision making

      • Strong Net Promoter Score measurement capabilities

      • Limited publicly available pricing information

      • Smaller user base with only 7 ratings

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      List of Customers

      Customers

      Leroy Merlin

      Leroy Merlin

      SAP

      SAP

      BCG

      BCG

      No Customers information available.

      Media and Screenshots

      Screenshots

      Zonka Feedback screenshot

      5 Screenshots

      screenshot

      3 Screenshots

      Videos

      video-0

      1 Videos

      No videos available.

      Top Alternatives to Zonka Feedback and GrowthScore in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, Zonka Feedback or GrowthScore?
      Zonka Feedback edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do Zonka Feedback and GrowthScore offer a free trial?
      Yes, both Zonka Feedback and GrowthScore offer a free trial.
      What is the starting price of Zonka Feedback vs GrowthScore?
      Zonka Feedback starts at $24 /Month. GrowthScore starts at $19 /Month.
      What are the top alternatives to Zonka Feedback?
      Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
      What are the top alternatives to GrowthScore?
      Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.

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