Zonka Feedback vs GrowthScore Comparison
Zonka Feedback
Starting at $24 /Month
- Free Trial
- Large Enterprises
- Medium Business
Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full feedback workflow from building…
GrowthScore
Starting at $19 /Month
- Free Trial
- Large Enterprises
- Medium Business
GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or more monthly submissions. It su…
Zonka Feedback leads on user satisfaction with a 4.7-star rating across 130 reviews.
Spotsaas Analysis
Zonka FeedbackGrowthScore
The core difference between Zonka Feedback and GrowthScore lies in their target audience and survey capabilities; Zonka is ideal for small to medium businesses seeking customizable offline surveys, while GrowthScore caters to mid-to-large teams needing multi-channel NPS insights. Zonka Feedback is best for teams prioritizing flexibility and offline data collection, whereas GrowthScore is suited for organizations focused on comprehensive feedback analysis and strategic decision-making.
- Best for customizable NPS surveys - Strong offline capabilities - Flexible survey building with templates - Advanced logic for survey design - Ideal for small to medium businesses - Priced at $24
- Best for multi-channel NPS measurement - Actionable insights for strategic decisions - Targeted at mid-to-large teams - Supports 51-500 and 500+ employee companies - Focus on comprehensive feedback analysis - Priced at $19
Zonka Feedback vs GrowthScore — at a glance
| Feature | Zonka Feedback | GrowthScore |
|---|---|---|
| Rating | 4.7 / 5 | 4.2 / 5 |
| Reviews | 130 | 7 |
| Starting price | $24 /Month | $19 /Month |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | Business Hours, Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | Global | US |
Key differences between Zonka Feedback and GrowthScore
- Pricing: Zonka Feedback starts at $24 /Month, while GrowthScore starts at $19 /Month.
- User satisfaction: Zonka Feedback scores higher with a 4.7-star average.
- Deployment: Zonka Feedback supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; GrowthScore supports SaaS/Web/Cloud.
Zonka Feedback vs GrowthScore — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for customizable, easy-to-use NPS surveys with strong offline capabilities.
- You need flexible survey building with templates and advanced logic.
- Your team requires robust offline survey tools for data collection.
- You want strong API integration to customize data workflows.
- You require advanced AI-driven analytics for deep survey insights.
- You need comprehensive export options, especially full feedback PDFs.
Best for mid-to-large teams needing multi-channel NPS and actionable insights.
- You require robust Net Promoter Score measurement across multiple feedback channels.
- Your team needs actionable customer insights to guide strategic business decisions.
- Your company size is medium to large (51+ employees) with complex feedback needs.
- You are a very small business with minimal customer feedback requirements.
- You need a fully self-serve, low-cost NPS tool with transparent pricing upfront.
Zonka Feedback: Best for customizable, easy-to-use NPS surveys with strong offline capabilities. GrowthScore: Best for mid-to-large teams needing multi-channel NPS and actionable insights.
Description | Zonka Feedback is a survey and NPS platform used by customer experience teams at mid-sized companies to collect feedback across web, email, in-app, and offline channels. It covers the full ... Read More about Zonka Feedback | GrowthScore is an NPS and customer feedback platform for CX teams collecting responses across email, web forms, and chat at scale — the platform is designed for companies generating 500 or ... Read More about GrowthScore |
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Entry Level Pricing |
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Free Trial Availability | ||
SpotScoreWhat's this? ↗ | 9.8/10 | 8.3/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | 51-500 employees500+ employees |
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Software Demo
Demo |  GrowthScore has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do Zonka Feedback and GrowthScore Compare on Features?
Total Features | 28 Features | 12 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
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Compare Zonka Feedback and GrowthScore on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Other Details
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API Support |
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Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Single Sign-On (SSO) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Zonka Feedback User Reviews & Rating Comparison
User Ratings | 4.2 (based on 7 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally praise Zonka Feedback for its ease of use, customization, and strong offline survey capabilities, though some desire more advanced analytics and export features. What buyers like
Common complaints
| Buyer sentiment Overall positive sentiment with appreciation for multi-channel feedback and actionable insights, tempered by concerns about pricing transparency and limited user feedback. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
List of Customers
Customers |  Leroy Merlin  SAP  BCG | No Customers information available. |
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Media and Screenshots
Screenshots |  5 Screenshots |  3 Screenshots |
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Videos |  1 Videos | No videos available. |
Top Alternatives to Zonka Feedback and GrowthScore in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Zonka Feedback or GrowthScore?
- Zonka Feedback edges out the other on user ratings (4.7 vs 4.2). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Zonka Feedback and GrowthScore offer a free trial?
- Yes, both Zonka Feedback and GrowthScore offer a free trial.
- What is the starting price of Zonka Feedback vs GrowthScore?
- Zonka Feedback starts at $24 /Month. GrowthScore starts at $19 /Month.
- What are the top alternatives to Zonka Feedback?
- Top alternatives to Zonka Feedback include Startquestion, FeedbackLink, Promoter Ninja, eNPS, GrowthScore.
- What are the top alternatives to GrowthScore?
- Top alternatives to GrowthScore include Zonka Feedback, FeedbackLink, SoluCX, UserSpeaks, HockeyStack Surveys.