YesInsights vs Promoter Ninja Comparison
YesInsights
Starting at $20 /Month
- Free Trial
- Large Enterprises
- Medium Business
YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey campaigns and route responses t…
Promoter Ninja
Starting at Contact for pricing
- Free Trial
- Large Enterprises
- Medium Business
The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS software application provides a d…
Promoter Ninja leads on user satisfaction with a 5.0-star rating across 5 reviews.
Spotsaas Analysis
YesInsightsPromoter Ninja
The core difference between YesInsights and Promoter Ninja lies in their primary focus; YesInsights is tailored for businesses seeking quick and customizable NPS surveys, while Promoter Ninja is designed for sales teams looking to enhance customer engagement through NPS-driven workflows. Ideal buyers for YesInsights are small to medium businesses that prioritize ease of use and rapid deployment, whereas Promoter Ninja is best suited for sales teams that need structured engagement within their sales processes.
- Best for small to medium businesses - Quick and customizable NPS surveys - Easy-to-use interface - Fast survey creation and deployment - Integrates with customer database - Affordable pricing at $20
- Best for sales teams - Focus on enhancing customer engagement - NPS-driven workflows - Structured sales funnel integration - Improves communication and process flow - Pricing not listed
YesInsights vs Promoter Ninja — at a glance
| Feature | YesInsights | Promoter Ninja |
|---|---|---|
| Rating | 4.8 / 5 | 5.0 / 5 |
| Reviews | 12 | 5 |
| Starting price | $20 /Month | Contact for pricing |
| Free trial | Yes | Yes |
| Free version | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | NPS Software | NPS Software |
| Platforms | SaaS/Web/Cloud | SaaS/Web/Cloud |
| API | Available | Available |
| Support modes | 24/7 (Live rep), Online | Online |
| Certifications | GDPR | GDPR |
| Data residency | US | US |
Key differences between YesInsights and Promoter Ninja
- Pricing: YesInsights starts at $20 /Month. Promoter Ninja pricing is not publicly listed.
- User satisfaction: Promoter Ninja scores higher with a 5.0-star average.
- Deployment: YesInsights supports SaaS/Web/Cloud; Promoter Ninja supports SaaS/Web/Cloud.
YesInsights vs Promoter Ninja — find the better fit before you commit.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most NPS Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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YesInsights vs Promoter Ninja: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing quick, customizable NPS surveys.
- You want an easy-to-use interface for fast survey creation and deployment.
- You need customizable surveys integrated with your customer database and NPS dashboard.
- You prefer a simple, streamlined setup with minimal technical complexity.
- Your organization requires extensive third-party integrations for complex workflows.
- Your team needs advanced survey features and complex customizations without support.
Best for sales teams enhancing customer engagement via NPS-driven workflows.
- You have a structured sales funnel needing integrated NPS engagement.
- Your sales or customer success teams require improved communication and process flow.
- You want a simple, low-complexity setup focused on NPS-driven growth analytics.
- Your organization does not prioritize NPS or customer feedback initiatives.
- You need extensive analytics or integrations beyond sales funnel productivity.
YesInsights: Best for small to medium businesses needing quick, customizable NPS surveys. Promoter Ninja: Best for sales teams enhancing customer engagement via NPS-driven workflows.
Description | YesInsights is NPS software for customer success and marketing teams that need to deploy one-click surveys quickly and track satisfaction scores over time. Its CMS lets teams manage survey ... Read More about YesInsights | The Promoter Ninja is an NPS engagement and productivity solution to the entire sales funnels. It is built from scratch based on customer feedbacks, real documentations and data. The NPS ... Read More about Promoter Ninja |
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Entry Level Pricing |
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Free Trial Availability |
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SpotScoreWhat's this? ↗ | 8.8/10 | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||
Best Company Size | Small BusinessMedium Business | Small BusinessMedium Business |
Get pricing help | Get pricing help |
Software Demo
Demo |  Promoter Ninja has not given any software demo yet If you're the owner of this profile, add your demo.Contact us |
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How do YesInsights and Promoter Ninja Compare on Features?
Total Features | 16 Features | 16 Features |
|---|---|---|
Unique Features | No unique features | No unique features |
Get Quote | Get Quote |
Compare YesInsights and Promoter Ninja on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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YesInsights vs Promoter Ninja: Other Details
Organization Types supported |
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Platforms Supported |
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Modes of support |
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API Support |
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Get help choosing | Get help choosing |
YesInsights vs Promoter Ninja Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
HIPAA | ✗ No | ✗ No |
|---|---|---|
GDPR | ✓ Yes | ✓ Yes |
Data Encryption | ✓ Yes | — |
Data Residency | 🇺🇸 US | 🇺🇸 US |
YesInsights User Reviews & Rating Comparison
User Ratings | 5 (based on 5 reviews) | |
|---|---|---|
Rating Distribution | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users overwhelmingly praise YesInsights for its ease of use, fast setup, and customizable survey capabilities, though some note limitations in integrations and complexity for new users. What buyers like
Common complaints
| Buyer sentiment Users rate Promoter Ninja highly for its ease of use and effective integration with sales processes, though feedback volume is limited. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product |
Media and Screenshots
Screenshots |  3 Screenshots |  1 Screenshots |
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Videos |  2 Videos | No videos available. |
Top Alternatives to YesInsights and Promoter Ninja in 2026
Alternatives |
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, YesInsights or Promoter Ninja?
- Promoter Ninja edges out the other on user ratings (5.0 vs 4.8). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
- Do YesInsights and Promoter Ninja offer a free trial?
- Yes, both YesInsights and Promoter Ninja offer a free trial.
- What is the starting price of YesInsights vs Promoter Ninja?
- YesInsights starts at $20 /Month. Promoter Ninja starts at Contact for pricing.
- What are the top alternatives to YesInsights?
- Top alternatives to YesInsights include SmileBack, Customer.guru, Emojics, Promoter Ninja, GrowthScore.
- What are the top alternatives to Promoter Ninja?
- Top alternatives to Promoter Ninja include Emojics, Customer.guru, GrowthScore, SatisMeter, SmileBack.