Corporate Wellness Software Glossary: Key Terms & Concepts

A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themselves when they require assistance, information, ...read more

Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a method of academic scheduling in the American K-12 s...read more

Training management is a software feature that helps organizations efficiently manage their training programs and activities. It serves as a centralized platform for creating, scheduling, ...read more

A performance metric is just a metric that measures how well something works. For example, you can use project performance metrics to track progress when managing a project. Metrics are ch...read more

A system or process for capturing, tracking and storing electronic documents such as PDFs, word processing files, and digital photographs of paper-based content is known as document manage...read more

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons interacting via a chat-enabled service or softwar...read more

People can collaborate more easily with the help of collaboration tools. The goal of a collaboration tool is to help a group of two or more individuals achieve a common goal or objective. ...read more

Gamification is the technique of introducing game aspects into non-game environments to boost engagement, such as a website, online community, learning management system, or a company's in...read more

The technique of determining how much progress has been achieved toward the conclusion of an ongoing project is known as progress tracking. It's frequently kept track of with a full report...read more

A chat survey is a method of gathering customer feedback to access their overall experience across channels such as the website, mobile apps, or in-app by rating the agent's performance an...read more

Benefits management includes defining, preparing, analyzing, and monitoring benefits from starting a program or project investment until the last predicted profit is realized. Its purpose ...read more

Employee lifecycle management (ELM) describes an employee's stages when employed by a company. HR plays a vital role in ELM, and it begins even before the employee is hired. Outreach, recr...read more

It's critical to track a goal's progress after corporate objectives have been adequately defined. When a company keeps track of its objectives, it's much easier to see if everything is on ...read more

Analytics is a math-based field that aims to uncover patterns in marketing data to gain actionable knowledge that can be used in your marketing strategy to improve your marketing performan...read more

The process of saving lead data to convert the lead into a paying customer is termed "lead capture." A newsletter subscription or a quote request form on a website is an example of a lead ...read more