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Workforce Management Software Glossary: Key Terms & Concepts

List of Workforce Management Software features

Payroll

The process of paying salaries is referred to as payroll. It begins with preparing a payroll list and concludes with the recording of expenses. It's a complicated procedure requiring colla...read more

Attendance Tracking

The word "attendance tracking" usually refers to employees being assigned to a certain "location" – an employee arrives at a location to accomplish work, and his presence certifies his att...read more

Self Service Portal

A self-service portal is a website or app that enables workers (or external clients for externally visible support providers) to help themselves when they require assistance, information, ...read more

Leave Tracking (Vacation)

Employee leave patterns are essential to monitoring the amount of paid leave, sick leave, and holiday trends within your company. Because automation of leave management increases the risk ...read more

Time & Attendance Management

Employees are tracked and monitored using time and attendance systems (TNA). An employer can track its employees' working hours and late arrivals, early departures, break time, and absente...read more

Employee Database

A database of employees comprises vital information such as each employee's personal information and company-related information such as their pay scale, employment date, and more. In addi...read more

Payroll Management

The payroll management process consists of a series of controlled processes completed in the same sequence each month to establish a payroll cycle. Put another way; the payroll process is ...read more

Time Off Management

Paid time off (PTO) is an employee leave program in which employees can draw from a leave bank (with a certain number of leaves) and be guaranteed a set amount of money for their days off....read more

Multi-Location

Connected Business's Multi-Location Accounting function helps businesses with many locations or branches to keep track of their financials per location. Some multi-location companies have ...read more

Automated Scheduling

Automated scheduling is a type of AI that specializes in scheduling multiple assignments for a single or several users while adhering to a set of arbitrary criteria. People are becoming mo...read more

Calendar Management

Few people have mastered the ability to organize their calendars. It is the practice of optimizing your calendar by combining priority management and time management. It's focused on figur...read more

Employee Scheduling

Employee scheduling is a difficult task. Anticipating workforce needs, handling employee demands and preferences, and guaranteeing shift coverage is a balancing act. It doesn't stop there:...read more

Group Scheduling

Companies are beginning to look for efficient and cost-effective solutions that will improve their process efficiency and raise their productivity as they seek to attract more clients to t...read more

Resource Scheduling

The set of actions and methods used by businesses to efficiently assign their resources to jobs, tasks, or projects they need to perform, as well as plan start and completion dates for eac...read more

Overtime Calculation

Overtime is defined as time performed in excess of a worker's regular contracted hours. For example, if an employee is scheduled to work 8 hours per day and instead works 9, they have work...read more

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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