9.8
SpotScore
Hightail Review: Is It The Right Online Proofing Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
Free Trial & Free Plan Available
GDPRStarts from $12 / Month, also offers free forever plan
Overview
Pricing
Features
Buyer feedback
Alternatives
Media
Security & Compliance
Support
FAQ
Blogs
What is Hightail?
Hightail is a safe, easy and affordable way to send information from one place to another. Files up to 100MB can be transferred quickly and easily from computer to computer, from computer to mobile device or from mobile device to mobile device. And it's secure. Hightail users connect and collaborate securely and quickly, no matter how far apart users are.
Pricing
Starts from $12 / Month
Free Trial available
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
GDPRData residency:🇺🇸
Platform
Web + mobile app (iOS & Android)
Hightail Software Demo
Hightail was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Hightail
- Use cases
- File transfer and sharing, Remote team collaboration, Secure document exchange
- Team types
- Project managers, Creative teams
- Company size
- Small Business, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Low
Why teams choose Hightail
User-friendly and intuitive interface suitable for beginners and experienced users
Reliable and consistent file transfer and syncing capabilities
Strong security features including file encryption and time-limited downloads
Is Hightail right for you?
Best for secure, simple file transfer and remote team collaboration.
Choose Hightail if
- You need a straightforward, user-friendly tool for quick file sharing up to 100MB.
- Your team requires secure document exchange with encryption and time-limited downloads.
- You want cross-device accessibility for seamless transfers between computers and mobile devices.
Consider alternatives if
- Your organization demands extensive customization and advanced integrations.
- You require undo functionality for sent files to mitigate user errors.
What buyers should know before choosing Hightail
OpenText Hightail is a file transfer and collaboration platform built for workgroups that need to send large files securely. The interface is straightforward, and the service works across devices and integrates with common business applications.
Before shortlisting, verify that Hightail's permission model matches your needs—it offers granular controls for shared links, but some teams find the admin interface less intuitive than competitors like Tresorit or Sync. com.
Key limitations to test in a demo: Hightail doesn't offer end-to-end encryption by default (files are encrypted in transit and at rest, but Hightail holds the keys), which matters if your compliance requirements demand zero-knowledge architecture. The undo feature for sent messages doesn't exist—once a file link is shared, it can't be recalled.
Check whether the pricing tier you're considering includes API access; some lower plans restrict programmatic uploads and downloads. Integration scope is narrower than Box or Dropbox.
Hightail connects to Salesforce, Microsoft 365, and Slack, but lacks native connectors to specialized tools like Jira or Asana. If your workflow depends on those integrations, plan for manual workarounds or third-party middleware like Zapier.
Pricing scales per user, so confirm the per-seat cost against your team size and whether you need the premium tier for advanced audit logging or custom branding.
Hightail pros and cons
- Hightail pros
User-friendly and intuitive interface suitable for beginners and experienced users
Reliable and consistent file transfer and syncing capabilities
Strong security features including file encryption and time-limited downloads
- Hightail cons
Limited customization options and advanced functionalities
No ability to undo sent files, increasing risk of user errors
Ready to try it?
Get started with Hightail
Start your free trial — no credit card required.
Still comparing?
See how it stacks up
Compare Hightail side-by-side with top Online Proofing Software alternatives.
What is the pricing of Hightail?
Hightail Pricing Plans
Lite
File size send limit: 100MB
File expiration: 7 Days
Storage space: 2GB
File previews: Limited
Precise comments
Show more +
Pro
$12
/Month
File size send limit: 25GB
File expiration: Configurable
Storage space: Unlimited
File previews
Delivery notifications
Show more +
Teams
$24
/User/Month
Available for 1–30 users
Built for small team collaboration
Upload files up to 50GB
Unlimited storage
Business
$36
/User/Month
For 3+ Users
Advanced collaboration for the whole company
Upload files up to 500GB
Unlimited storage
Weighing your options?
Not sure if Hightail fits your budget?
Hightail reviews and ratings
Buyer sentiment
Users generally appreciate Hightail's ease of use and reliable file transfer capabilities but note limitations in customization and advanced features.
What buyers like
- Ease of use
- Reliability
- Security features
Common complaints
- Limited customization
- Lack of undo functionality
Are you using Hightail?
- See if Hightail fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
Step 1 of 4
How big is your team?
We tailor recommendations to companies your size.
What are the features of Hightail?
An annotation and markup tool is a text or drawing tool that allows you to add information to text, images, databases, or other content. The…
An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source.…
The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…
Custom Roles are a key feature of software that allows for a highly customizable and personalized user experience. It allows users to set sp…
Due date tracking is a feature of software that allows users to efficiently manage their tasks and deadlines. It provides a comprehensive ov…
A file management system is a mechanism for preserving information and crucial business documents. As a result, when you have documents and…
File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…
Status tracking is a method of accurately locating an object in transit from point A to point B using a decentralized and digital location l…
The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…
Version control, often known as source control, tracks and manages changes to digital asset management software code. Version control system…
Hightail security and data handling
Key compliance certifications and security features for IT and security teams evaluating Hightail.
Certifications
Security features
Developer & data
Alternatives to Hightail
Hightail Support Options
Frequently Asked Questions About Hightail
Common questions buyers ask before choosing Hightail.
Hightail is a Online Proofing Software. Hightail offers Annotation and Markup Tools, File Sharing, File Management System, Due Date Tracking, Custom Roles and many more functionalities.
Hightail is a strong fit if: You need a straightforward, user-friendly tool for quick file sharing up to 100MB.; Your team requires secure document exchange with encryption and time-limited downloads.. Consider alternatives if: Your organization demands extensive customization and advanced integrations.; You require undo functionality for sent files to mitigate user errors..
Buyers commonly note the following limitations of Hightail: Limited customization options and advanced functionalities; No ability to undo sent files, increasing risk of user errors; Limited app integrations and connectors for extended capabilities.
Some top alternatives to Hightail includes Filestage, Approval Studio, Ashore, ReviewStudio and Ziflow.
Hightail offers Free Trial, Freemium, Subscription pricing models
The starting price of Hightail is $12/Month
Ready to try it?
Get started with Hightail
Start your free trial — no credit card required.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].