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9.8

SpotScore

Hightail - Online Proofing Software

Hightail Review: Is It The Right Online Proofing Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

Free Trial & Free Plan Available

GDPR
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Starts from $12 / Month, also offers free forever plan

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What is Hightail?

Hightail is a safe, easy and affordable way to send information from one place to another. Files up to 100MB can be transferred quickly and easily from computer to computer, from computer to mobile device or from mobile device to mobile device. And it's secure. Hightail users connect and collaborate securely and quickly, no matter how far apart users are.

Pricing

  • Starts from $12 / Month

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

GDPR
  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Hightail Software Demo

Hightail was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Hightail

Use cases
File transfer and sharing, Remote team collaboration, Secure document exchange
Team types
Project managers, Creative teams
Company size
Small Business, Medium Business
Workflow style
Simple and streamlined
Setup complexity
Low

Why teams choose Hightail

  • User-friendly and intuitive interface suitable for beginners and experienced users

  • Reliable and consistent file transfer and syncing capabilities

  • Strong security features including file encryption and time-limited downloads

Is Hightail right for you?

Best for secure, simple file transfer and remote team collaboration.

Choose Hightail if

  • You need a straightforward, user-friendly tool for quick file sharing up to 100MB.
  • Your team requires secure document exchange with encryption and time-limited downloads.
  • You want cross-device accessibility for seamless transfers between computers and mobile devices.

Consider alternatives if

  • Your organization demands extensive customization and advanced integrations.
  • You require undo functionality for sent files to mitigate user errors.

What buyers should know before shortlisting Hightail

OpenText Hightail is a file transfer and collaboration platform built for workgroups that need to send large files securely. The interface is straightforward, and the service works across devices and integrates with common business applications.

Before shortlisting, verify that Hightail's permission model matches your needs—it offers granular controls for shared links, but some teams find the admin interface less intuitive than competitors like Tresorit or Sync. com.

Key limitations to test in a demo: Hightail doesn't offer end-to-end encryption by default (files are encrypted in transit and at rest, but Hightail holds the keys), which matters if your compliance requirements demand zero-knowledge architecture. The undo feature for sent messages doesn't exist—once a file link is shared, it can't be recalled.

Check whether the pricing tier you're considering includes API access; some lower plans restrict programmatic uploads and downloads. Integration scope is narrower than Box or Dropbox.

Hightail connects to Salesforce, Microsoft 365, and Slack, but lacks native connectors to specialized tools like Jira or Asana. If your workflow depends on those integrations, plan for manual workarounds or third-party middleware like Zapier.

Pricing scales per user, so confirm the per-seat cost against your team size and whether you need the premium tier for advanced audit logging or custom branding.

Pros and cons

Hightail pros and cons

  • Hightail pros
  • User-friendly and intuitive interface suitable for beginners and experienced users

  • Reliable and consistent file transfer and syncing capabilities

  • Strong security features including file encryption and time-limited downloads

  • Hightail cons
  • Limited customization options and advanced functionalities

  • No ability to undo sent files, increasing risk of user errors

3.9/5 rating
1,249 verified reviews
Free trial available

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Still comparing?

See how it stacks up

Compare Hightail side-by-side with top Online Proofing Software alternatives.

ShareFile
Dropbox Business
Microsoft OneDrive for Business
+7 more
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Hightail reviews and ratings

Buyer sentiment

Users generally appreciate Hightail's ease of use and reliable file transfer capabilities but note limitations in customization and advanced features.

What buyers like

  • Ease of use
  • Reliability
  • Security features

Common complaints

  • Limited customization
  • Lack of undo functionality

3.9

Very Good

Based on 1931 ratings & 1249 reviews

Are you using Hightail?

Rating Distribution

Excellent

(1222)

Very Good

(13)

Good

(5)

Poor

(0)

Terrible

(9)

What users are saying

MP

Mohinder Pal

04/29/23

5 out of 5

Most relevant.

Date of experience: April 30, 2023

SH

shehroz hassan

03/14/23

5 out of 5

Its a very nice company i have tried it…

Its a very nice company i have tried it now so i ask people to review this

NR

NANDARAM RAI

03/04/23

5 out of 5

It's very trustable and reliable for…

It's very trustable and reliable for earn money.

CW

Cory W

12/12/22

5 out of 5

"It is an extraordinary and incredible self-management program"

What do you like best about OpenText Hightail? As someone always looking for new forms of collaboration software, I was delighted to find Hightail. As ...

Read more

FG

francis gapate

11/14/22

5 out of 5

Great service

Date of experience: November 15, 2022

S

Skiptopher

08/03/22

5 out of 5

I never knew what Hightail was until I…

I never knew what Hightail was until I started working with a company who uses it. I happen to like that the files that I need most are always there ...

Read more

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What are the features of Hightail?

33%

Feature coverage

10 of 30 tracked features

An annotation and markup tool is a text or drawing tool that allows you to add information to text, images, databases, or other content. The…

An audit trail is a step-by-step sequential record that offers evidence of a financial transaction's documented history back to its source.…

The act of conversing, communicating, and/or exchanging messages through the internet is known as chatting. It entails two or more persons i…

Custom Roles are a key feature of software that allows for a highly customizable and personalized user experience. It allows users to set sp…

Due date tracking is a feature of software that allows users to efficiently manage their tasks and deadlines. It provides a comprehensive ov…

A file management system is a mechanism for preserving information and crucial business documents. As a result, when you have documents and…

File sharing is defined as the act of sharing or providing access to digital information or resources such as documents, multimedia (audio/v…

Status tracking is a method of accurately locating an object in transit from point A to point B using a decentralized and digital location l…

The technique of managing a task throughout its life cycle is known as task management. Planning, testing, tracking, and reporting are all p…

Version control, often known as source control, tracks and manages changes to digital asset management software code. Version control system…

Security & Compliance

Hightail security and data handling

Key compliance certifications and security features for IT and security teams evaluating Hightail.

Certifications

GDPR✓ Certified
HIPAA✗ Not certified

Security features

Data Encryption✓ Yes

Developer & data

Data residency
🇺🇸

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Help & Contact

Hightail Support Options

Customer ServiceBusiness HoursOnline
LocationSan Francisco, California

Connect with Hightail

Frequently Asked Questions About Hightail

Common questions buyers ask before choosing Hightail.

Hightail is a Online Proofing Software. Hightail offers Annotation and Markup Tools, File Sharing, File Management System, Due Date Tracking, Custom Roles and many more functionalities.

Hightail is a strong fit if: You need a straightforward, user-friendly tool for quick file sharing up to 100MB.; Your team requires secure document exchange with encryption and time-limited downloads.. Consider alternatives if: Your organization demands extensive customization and advanced integrations.; You require undo functionality for sent files to mitigate user errors..

Buyers commonly note the following limitations of Hightail: Limited customization options and advanced functionalities; No ability to undo sent files, increasing risk of user errors; Limited app integrations and connectors for extended capabilities.

Some top alternatives to Hightail includes ShareFile, Dropbox Business, Microsoft OneDrive for Business, Dropbox Professional and Proofing.

Hightail offers Free Trial, Freemium, Subscription pricing models

We don't have information regarding integrations of the Hightail as of now.

The starting price of Hightail is $12/Month

Ready to try it?

Get started with Hightail

Start your free trial — no credit card required.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].