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Truly vs Groove vs AroundDeal vs ZoomInfo Engage Comparison

Last updated:

Truly

4.5(140 reviews)

Starting at $55 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. Truly's patented Real-time app…

Groove

4.8(550 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Groove is a sales engagement platform that makes communication and collaboration easy. Feature rich, the system is used by thousands of companies to connect sales teams, track deals from lead to close, and drive revenue.…

AroundDeal

4.5(124 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…

ZoomInfo Engage

4.3(388 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Introducing ZoomInfo Engage, the ultimate solution for B2B sales engagement. With advanced features like CRM and inbox integration, this software ensures seamless workflow management. Boost your sales team's productivity…

Groove leads on user satisfaction with a 4.8-star rating across 550 reviews.

Truly vs Groove vs AroundDeal vs ZoomInfo Engage — at a glance

FeatureTrulyGrooveAroundDealZoomInfo Engage
Rating4.5 / 54.8 / 54.5 / 54.3 / 5
Reviews140550124388
Starting price$55 /User/MonthContact for pricingContact for pricingContact for pricing
Free trial Yes No No No
Free version No No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryCall Center SoftwareSales Engagement SoftwareSales Intelligence SoftwareSales Engagement Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/CloudSaaS/Web/CloudSaaS/Web/Cloud, Mobile - Android
APIAvailable
Support modes24/7 (Live rep), Business Hours, OnlineBusiness Hours, OnlineOnlineOnline
CertificationsSOC 2, GDPRSOC 2, GDPR
Data residencyGlobalGlobalUSUS

Key differences between Truly and Groove

  • Pricing: Truly starts at $55 /User/Month. Groove pricing is not publicly listed.
  • Free trial: Truly offers a free trial; Groove does not.
  • User satisfaction: Groove scores higher with a 4.8-star average.
  • Deployment: Truly supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; Groove supports SaaS/Web/Cloud.

Compare Truly vs Groove vs AroundDeal vs ZoomInfo Engage — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Call Center Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Truly - Call Center Software
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Groove - Sales Engagement Software
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Truly, Groove, AroundDeal vs ZoomInfo Engage: Biggest differences

Start here before you go deeper into features.

Truly

Best for medium-sized sales teams needing real-time, multi-channel customer engagement.

Choose if
  • You require seamless Salesforce integration to streamline sales workflows and CRM updates.
  • Your team values zero-latency responses across voice, chat, and social channels for engagement.
  • You need flexible access via both desktop and mobile apps for on-the-go call management.
Consider alternatives if
  • Your organization demands extensive customization and a broad marketplace of advanced features.
  • You have new users who need extensive onboarding due to the platform’s feature complexity.

Groove

Best for medium-sized sales teams needing seamless Salesforce and Gmail integration.

Choose if
  • You want a simple, streamlined sales engagement platform with medium setup complexity.
  • Your team relies heavily on Salesforce and Gmail for sales communication and tracking.
  • You need effective email management and client interaction tracking via built-in Flows.
Consider alternatives if
  • Your organization requires highly customizable or complex sales workflows beyond Groove's scope.
  • You need transparent, fixed pricing without engaging sales for quotes.

AroundDeal

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Engage

Best for

Large Enterprises, Medium Business, Small Business

Truly: Best for medium-sized sales teams needing real-time, multi-channel customer engagement. Groove: Best for medium-sized sales teams needing seamless Salesforce and Gmail integration.

Description

Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More about Truly

Groove is a sales engagement platform that makes communication and collaboration easy. Feature rich, the system is used by thousands of companies to connect sales teams, track deals from ... Read More about Groove

AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal

Introducing ZoomInfo Engage, the ultimate solution for B2B sales engagement. With advanced features like CRM and inbox integration, this software ensures seamless workflow management. Boost ... Read More about ZoomInfo Engage

Entry Level Pricing

  • Starts from $55 , Billed Yearly
  • Not Available
  • Not Available
  • Not Available

Free Trial Availability

  • No free trial
  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.9/10

9.4/10

Not Available

8.5/10

User Ratings

Based on verified Spotsaas reviews

4.47

(140)

4.76

(550)

Best Company Size

50-500 employeesMedium Business
100 to 1,000 employeesMedium Business
Get pricing help
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

Truly

  • Smooth Collaboration: It builds a collaborative environment that lets teams communicate effectively. As a manager, you'll appreciate how it simplifies workflows, keeping everyone informed and reducing email overload.
  • Improved Productivity: Truly's intuitive interface helps your team focus on what matters most. Administrators complete tasks faster because the software reduces distractions and automates routine processes.
  • Data-Driven Insights: Truly equips executives with real-time analytics and reporting features. You can make informed decisions based on actionable insights, helping your organization stay ahead of the competition.

Groove

  • Smooth Collaboration: Groove improves team communication by integrating various tools into one platform. Managers will appreciate the ease of collaboration, while team members can easily share updates and feedback in real time.
  • Increased Productivity: With Groove's intuitive interface and automation features, teams can focus on their core tasks rather than getting bogged down by administrative duties. Executives will find that this boost in productivity leads to faster decision-making and improved outcomes.
  • Data-Driven Insights: Groove provides reliable analytics and reporting capabilities, allowing administrators to track performance metrics effectively. This data lets leaders make informed decisions that drive growth and efficiency across the organization.
Best fit

Best fit

Truly

  • 50-500 employees
  • Martech, Revtech, Fintech, Sales Automation, SaaS, Consulting
  • Sales Managers, Account Executives, Business Development Representatives, CRM Administrators

Groove

  • 100 to 1,000 employees
  • Sales Automation, SaaS, Consulting, and Revtech
  • Sales Managers, Account Executives, Business Development Representatives, and CRM Administrators
Watchouts

Reasons buyers look elsewhere

Truly

  • Lacks flavor variety — consumers seeking niche options like botanical blends or regional craft seltzers often switch brands
  • Price-sensitive buyers choose competitors offering comparable quality at 15-20% lower cost per unit
  • Demands lower sugar content or specific certifications (organic, non-GMO) that Truly doesn't provide

Groove

  • Users may seek alternatives to Groove if they find the platform's pricing model to be restrictive, especially for small businesses or startups with limited budgets that require cost-effective solutions.
  • Some users might consider alternatives due to specific feature gaps in Groove, such as advanced reporting capabilities or integrations with niche tools that better suit their unique business needs.
  • A need for improved customer support could drive users to explore other options, especially if they experience delays or inadequate assistance from Groove’s support team during critical times.

Software Demo

Demo

No software demo available

Truly has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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  • Independent advice — matched to your business
  • Understand the tradeoffs before you talk to vendors
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How do Truly, Groove, AroundDeal and ZoomInfo Engage Compare on Features?

Total Features

10 Features

25 Features

5 Features

12 Features

Unique Features

No unique features

No unique features

No unique features

No unique features

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Get Quote
Get Quote

Compare Truly, Groove, AroundDeal and ZoomInfo Engage on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

          Starting From

          • $55 , Billed Yearly
          • Not Available
          • Not Available
          • Not Available

          Pricing Plans

          • Growth

            • Up to 10 Users

            • CRM Integrations

            • Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android)

            Show more +

          • Enterprise

            • International Numbers & Calling

            • Call Transcription

            • Premium Deskphone & Conference Room Integration

            Show more +

          • Not Available
          • Not Available
          • Not Available

          Pricing Page

          Truly pricing

          Pricing information not available

          Pricing information not available

          Pricing information not available

          Truly, Groove, AroundDeal vs ZoomInfo Engage: Other Details

          Organization Types supported

          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals

          Platforms Supported

          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - Android
          • Mobile - iOS
          • Browser Based (Cloud)

          Modes of support

          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online

          API Support

          • Available
          • Not Available
          • Not Available
          • Not Available
          Get help choosing
          Get help choosing
          Get help choosing

          Truly, Groove, AroundDeal vs ZoomInfo Engage Security & Compliance

          Certifications, data handling, and security controls for IT and compliance evaluators.

          SOC 2

          ✓ Yes

          HIPAA

          ✗ No

          GDPR

          ✓ Yes

          Single Sign-On (SSO)

          ✓ Yes

          Multi-Factor Auth (MFA)

          ✓ Yes

          Data Encryption

          ✓ Yes

          Audit Logs

          ✓ Yes

          Data Residency

          🌐 Global
          🌐 Global

          Truly vs Groove vs AroundDeal User Reviews & Rating Comparison

          User Ratings

          4.3

          (based on 388 reviews)

          Rating Distribution

          114

          26

          6

          4

          0

          500

          66

          2

          0

          0

          124

          16

          11

          0

          3

          0

          0

          0

          0

          0

          Spotsaas Editor’s POV generated by AI

          Buyer sentiment

          Users generally praise Truly for its ease of use, strong CRM integration, and reliable call quality, though some note challenges with feature complexity and occasional technical issues.

          What buyers like

          • Ease of use
          • CRM integration
          • Call quality

          Common complaints

          • Feature complexity for new users
          • Limited customization options

          Buyer sentiment

          Overall, users praise Groove for its ease of use, seamless integrations, and productivity enhancements, though some desire improved organization features and clearer pricing.

          What buyers like

          • Ease of use
          • Integration with Salesforce and Gmail
          • Email management and automation

          Common complaints

          • Pricing transparency
          • Organization features

          Buyer sentiment

          Buyer sentiment is very strong across 154 reviews, with consistently positive feedback.

          What buyers like

          • Identifies high-quality leads
          • Access to LinkedIn data
          • Deep insights

          Common complaints

          • Limited to B2B
          • Pricing can be high
          • Data accuracy issues

          Buyer sentiment

          Buyer sentiment is positive across 388 reviews, with strong overall satisfaction.

          What buyers like

          • CRM integration
          • Automated calls
          • Email marketing

          Common complaints

          • Limited customization options
          • Higher pricing
          • Learning curve

          Pros and Cons

          • Reliable metadata flow to CRM enhancing efficiency

          • Strong integration with Salesforce for efficient workflow and tracking

          • Availability of both desktop and mobile apps for flexible usage

          • Intimidating richness of features for new users without adequate support

          • Limited customization options and marketplace for advanced functionalities

          • Seamless integration with Salesforce and Gmail

          • Ease of use with intuitive interface and templates

          • Effective email management and client interaction tracking via Flows feature

          • Lack of transparent, published pricing requiring sales contact

          • Limited customization for complex or enterprise-heavy processes

          • Access to extensive LinkedIn data for lead generation.

          • User-friendly interface for quick navigation.

          • Deep insights help in decision-making.

          • Limited to B2B applications.

          • Pricing may be high for smaller businesses.

          • Strong integration with popular CRMs like Office 365 and Gmail.

          • Automates repetitive tasks, freeing up time for sales reps.

          • Enhances team collaboration through effective content management.

          • May require training to fully utilize features.

          • Pricing may be a barrier for smaller teams.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          No reviews available for the product

          Used Truly, Groove, AroundDeal, or ZoomInfo Engage? Tell buyers what actually differs.

          Truly, Groove, AroundDeal and ZoomInfo Engage Customers

          Customers

          Uber

          Uber

          wework

          wework

          Wix

          Wix

          Uber

          Uber

          BBVA

          BBVA

          Google

          Google

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Account page

          5 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Alternatives to Truly, Groove, AroundDeal, ZoomInfo Engage

          Expand your comparison

          Add another option to compare side by side

          Search by product name to compare pricing, fit, and buyer feedback in one view.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

          Frequently asked questions

          Which is better, Truly or Groove?
          Groove edges out the other on user ratings (4.8 vs 4.5). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
          Do Truly and Groove offer a free trial?
          Truly offers a free trial. Groove does not.
          What is the starting price of Truly vs Groove?
          Truly starts at $55 /User/Month. Groove starts at Contact for pricing.
          What are the top alternatives to Truly?
          Top alternatives to Truly include Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio.
          What are the top alternatives to Groove?
          Top alternatives to Groove include AroundDeal, ZoomInfo Engage, EngageBay, Captavi, Outreach.