9.4
SpotScore
Groove Review: Is It The Right Sales Engagement Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
GDPR
SOC 2Groove offers custom pricing plan
Uber
BBVA
Google
LexisNexis
Capital OneTrusted by teams including Uber
Overview
Pricing
Features
Buyer feedback
Alternatives
Customers
Media
Security & Compliance
Support
FAQ
Blogs
Spotsaas Analysis for Groove
Groove is a sales engagement software used by Sales Managers and Account Executives in medium-sized businesses with 100 to 1,000 employees. A 4.7/5 rating from 4,260 reviews indicates broad validation and satisfaction among users.
Groove excels with its feature-rich platform, making it a strong choice for sales automation in SaaS companies and consulting firms. Users find the communication tools particularly effective for streamlining interactions and tracking deals. However, new users might find the platform overwhelming initially, which could slow down onboarding.
Quick facts about Groove
What is Groove?
Groove is a sales engagement platform that makes communication and collaboration easy. Feature rich, the system is used by thousands of companies to connect sales teams, track deals from lead to close, and drive revenue. Companies use it every day to communicate more, keep deals moving, and win more business.
Pricing
Groove offers custom pricing plan
Best For
Suited for small teams, SMBs, and enterprise
Security & Compliance
SOC 2GDPRSSO & MFA supported
Data residency:Global
Groove Software Demo
Groove was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider Groove
- Use cases
- Sales Automation, SaaS companies, Consulting firms
- Team types
- Sales Managers, Account Executives
- Company size
- 100 to 1,000 employees, Medium Business
- Workflow style
- Simple and streamlined
- Setup complexity
- Medium
Why teams choose Groove
Seamless integration with Salesforce and Gmail
Ease of use with intuitive interface and templates
Effective email management and client interaction tracking via Flows feature
Is Groove right for you?
Best for medium-sized sales teams needing seamless Salesforce and Gmail integration.
Choose Groove if
- You want a simple, streamlined sales engagement platform with medium setup complexity.
- Your team relies heavily on Salesforce and Gmail for sales communication and tracking.
- You need effective email management and client interaction tracking via built-in Flows.
Consider alternatives if
- Your organization requires highly customizable or complex sales workflows beyond Groove's scope.
- You need transparent, fixed pricing without engaging sales for quotes.
What buyers should know before shortlisting Groove
Groove, a Clari Company, stands out as a fantastic sales engagement tool, seamlessly integrated with Salesforce and Gmail. Users appreciate its ease of use and efficiency in managing sales tasks and data synchronization.
The provision of templates streamlines day-to-day operations, allowing users to focus on more important tasks. The knowledge base is user-friendly and intuitive, aiding in better organization of emails and communication management.
The Flows feature is praised for its impact on email management and client interactions tracking. While some users would appreciate better organization of flows and improved email template features, Groove excels in enhancing productivity and workflow management for sales teams.
Its ability to automate emails and calls saves valuable time and fosters growth in business development and account management. Overall, Groove emerges as a versatile and effective tool for improving sales performance and customer engagement.
Groove pros and cons
- Groove pros
Seamless integration with Salesforce and Gmail
Ease of use with intuitive interface and templates
Effective email management and client interaction tracking via Flows feature
- Groove cons
Lack of transparent, published pricing requiring sales contact
Limited customization for complex or enterprise-heavy processes
Ready to try it?
Get started with Groove
Connect with the team for a personalised demo.
Still comparing?
See how it stacks up
Compare Groove side-by-side with top Sales Engagement Software alternatives.
What is the pricing of Groove?
Groove uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.
Groove Pricing Plans
Weighing your options?
Not sure if Groove fits your budget?
Groove reviews and ratings
Buyer sentiment
Overall, users praise Groove for its ease of use, seamless integrations, and productivity enhancements, though some desire improved organization features and clearer pricing.
What buyers like
- Ease of use
- Integration with Salesforce and Gmail
- Email management and automation
Common complaints
- Pricing transparency
- Organization features
Are you using Groove?
What users are saying
PM
Philippe M
12/12/23
"It is a fantastic sales engagement tool."
What do you like best about Groove, a Clari Company? Interaction with Groove has been a learning experience for me, specifically in regard to sales ...
Read more
PM
Philippe M
12/12/23
"It is a fantastic sales engagement tool."
What do you like best about Groove, a Clari Company? Interaction with Groove has been a learning experience for me, specifically in regard to sales ...
Read more
AS
Adil S
12/11/23
""Time saver, efficiency maker""
What do you like best about Groove, a Clari Company? The thing is I love about Groove is the way it helps me to keep track of my mails. It is one big ...
Read more
AS
Adil S
12/11/23
""Time saver, efficiency maker""
What do you like best about Groove, a Clari Company? The thing is I love about Groove is the way it helps me to keep track of my mails. It is one big ...
Read more
RM
Robert M
12/10/23
"Groove Email Software and Knowledge Base."
What do you like best about Groove, a Clari Company? I am informatician working in field of cloud DevOps and Groove’s email software and knowledge ...
Read more
RM
Robert M
12/10/23
"Groove Email Software and Knowledge Base."
What do you like best about Groove, a Clari Company? I am informatician working in field of cloud DevOps and Groove’s email software and knowledge ...
Read more
- See if Groove fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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We tailor recommendations to companies your size.
What are the features of Groove?
A/B testing, also known as split testing, is a marketing experiment in which you divide your audience to test various campaign versions and…
Groove connects with existing Customer Relationship Management systems, consolidating customer data and interaction histories. This integrat…
The Call List Management feature provides users with the tools to organize and prioritize their call lists effectively. This functionality h…
The Call Monitoring feature gives supervisors real-time access to ongoing calls for quality control. Managers can listen to conversations wi…
The Call Recording feature allows users to automatically record and store calls made through the Groove platform. This functionality is impo…
Contact List Import is a feature that allows users to easily import and organize their contact information into their software. With just a…
Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…
Content Management allows users to store and organize marketing materials, such as brochures or case studies, within the Groove platform. Th…
Drip campaigns are a series of automated emails sent in response to user actions or predefined schedules. They let you interact with groups…
Email Automation simplifies bulk or personalized email sending based on predefined triggers or schedules. This feature addresses timely comm…
Email scheduling is the process of specifying a precise time for an email to be sent. A planned email is a message that you may send later;…
Email/Call Sequencing lets users set up automated sequences for outreach efforts, combining both emails and calls in a structured manner. Th…
An event-triggered email is sent automatically when a specific event happens. The events could be a one-time occurrence or a user-performed…
Inbox Integration allows Groove to connect with popular email platforms, so all communications are centralized in one interface. This featur…
Lead scoring is a sales and marketing tool for determining the sales readiness of leads. You score leads based on their level of interest in…
List segmentation helps send relevant material to the right individuals at the right time. For example, you can segment your contact and lea…
A mailing list is the total number of people who have signed up for your website, whether a blog, an e-commerce site or a corporate website.…
A marketing automation app for mobile devices is a software application that allows marketers to automate and manage marketing activities. T…
Performance Analytics offers detailed insights into sales activities and outcomes through reliable reporting tools. This feature helps organ…
An email template is a preformatted HTML email that you may use to make your unique email template by replacing the suggested content with y…
Sales Activity Automation lets teams automate repetitive tasks such as logging calls, sending follow-up emails, or updating records. This fe…
The Team Management feature provides tools for overseeing team performance and collaboration within Groove. Managers can assign tasks, set g…
A system of regulating a company's document ecosystem based on a variety of document templates is known as template management. It's commonl…
Workflow is a collection of tasks that work together to process a batch of data. A workflow encompasses everything from creating assets to i…
Groove security and data handling
Key compliance certifications and security features for IT and security teams evaluating Groove.
Certifications
Security features
Developer & data
Alternatives to Groove
Recommended
Streamline sales engagement and ...
8.5
Very Good
Why buyers keep looking beyond Groove
Users may seek alternatives to Groove if they find the platform's pricing model to be restrictive, especially for small businesses or startups with limited budgets that require cost-effective solutions.
Some users might consider alternatives due to specific feature gaps in Groove, such as advanced reporting capabilities or integrations with niche tools that better suit their unique business needs.
A need for improved customer support could drive users to explore other options, especially if they experience delays or inadequate assistance from Groove’s support team during critical times.
Users may also look for alternatives if they require more customization options for workflows and processes, as some competitors offer greater flexibility to tailor solutions to individual business requirements.
Groove Customers
Uber
BBVA
LexisNexis
Capital One
Workfront
Sendoso
Prezi
TIBCO
Datadog
TraderInteractive
Enterprise Bank and Trust
PopularPays
Brooksource
Aquent
WealthEngine
Lingotek
Groove Support Options
Frequently Asked Questions About Groove
Common questions buyers ask before choosing Groove.
Groove is a Sales Engagement Software. Groove offers Call Recording, Email/Call Sequencing, CRM Integration, Call List Management, Inbox Integration and many more functionalities.
Groove is a strong fit if: You want a simple, streamlined sales engagement platform with medium setup complexity.; Your team relies heavily on Salesforce and Gmail for sales communication and tracking.. Consider alternatives if: Your organization requires highly customizable or complex sales workflows beyond Groove's scope.; You need transparent, fixed pricing without engaging sales for quotes..
Buyers commonly note the following limitations of Groove: Lack of transparent, published pricing requiring sales contact; Limited customization for complex or enterprise-heavy processes; Some users desire better organization features within the platform.
Some top alternatives to Groove includes AroundDeal, CrankWheel, ZoomInfo Engage, EngageBay and SalesHandy.
Groove offers Quotation Based pricing model
The starting price is not disclosed by Groove. You can visit Groove pricing page to get the latest pricing.
Ready to try it?
Get started with Groove
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
