Compare Smartsupp vs Intercom vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Smartsupp (410) Get Quote Get Quote	Intercom (2496) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More
Entry Level Pricing	Starts from $10 , Billed Yearly	Starts from $59
Free Trial Availability	No free trial	No free trial
Spotsaas Score	9.3/10	9.8/10
User Ratings	4.4 (80)	4.3 (2278)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	7 Features	38 Features
Unique Features
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Pricing

Pricing Option
Starting From	$10 , Billed Yearly	$59
Pricing Plans	Free Get Started Free forever for 3 agents 14-day conversation history Live chat + email sending Show more + Standard Get Started 1 year conversation history Live chat + email + Facebook Messenger 1 chatbot New Show more + Pro Get Started 3 years conversation history Live chat + email + Facebook Messenger 10+ chatbots New Show more +	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 80 reviews)	4.3 (based on 2278 reviews)
Rating Distribution	Excellent 321 Very Good 69 Good 14 Poor 2 Terible 4	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31
Expert's Review generated by AI	Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more
Pros and Cons	Easy to use and customize, saving time and enhancing customer interactions. Intuitive interface with seamless navigation, contributing to a positive user experience. Reliable service with minimal downtime, ensuring prompt message delivery. Commitment to user privacy and security, offering end-to-end encryption for secure conversations. Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions. Limited customization options such as themes and notification sounds may restrict personalization for some users.	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) PrestaShop 4 (699 reviews) OpenCart 4.1 (236 reviews)	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)

Customers

Customers	Dara bags Insportline Motorgarten	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	4 Screenshots
Videos	1 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat LiveChat 4.4 Tidio Chat	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Smartsupp nor Intercom offers a free trial.

Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Smartsupp Starts at $10/User/Month when Billed Yearly whereas for Intercom Starts at $59/Month.

Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Smartsupp vs Intercom vs ZoomInfo Chat

Smartsupp

Intercom

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure