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Last updated:

9.3

SpotScore

Smartsupp - Live Chat Software

Smartsupp Pricing Plans & Top Alternatives in 2026

Improve customer satisfaction with real-time chat.

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User Ratings

Trusted by 2M+ software buyers annually.

Main Features

  • Agent Scheduling
  • Knowledge Database
  • Offline Form
  • Persistent Chat

Pricing

  • Starts from $10/User/Month when Billed Yearly, also offers free forever plan

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Smartsupp Pricing

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" Easy to use and customize, saving time and improving customer interactions."

Free Trial

Not available

Starting Price

$10 / /User/Month

when Billed Yearly

Free Plan

✓ Free forever

Pricing Model

FreemiumSubscription
Visit website

Smartsupp Pricing Plans Explained

Free

Individuals & small teams
  • Free forever for 3 agents

  • 14-day conversation history

  • Live chat + email sending

  • Help center

  • Data privacy & security - GDPR complaint

  • Conversation history - 14 days

  • Personal shortcuts - 1

  • Live chat

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Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Smartsupp supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Smartsupp's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Smartsupp offers a free plan (Freemium) with core features at no cost. You can upgrade to a paid plan anytime to unlock advanced features and higher limits.

Smartsupp offers Freemium, Subscription pricing. Plans start from $10//User/Month.

The starting price of Smartsupp is $10/User/Month when Billed Yearly

Yes, Smartsupp offers a free plan (Freemium) so you can start using core features at no cost. Paid plans unlock advanced functionality.

Most subscription-based tools including Smartsupp offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Smartsupp's for exact savings.

Most SaaS products including Smartsupp allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Smartsupp's terms or contact their support team for details.

Smartsupp offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features.

Free pricing comparison

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Side-by-side pricing for the top live chat software tools so you can sanity-check Smartsupp's cost before you buy.

  • Plan-by-plan price breakdown
  • Per-seat vs flat-rate at a glance
  • Hidden-cost and annual-discount notes

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Help & Contact

Smartsupp Support Options

Customer ServiceOnline
LocationBrno, Czech Republic

Connect with Smartsupp

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].