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Compare Nutshell vs Olark vs ZoomInfo Chat

Nutshell - CRM Software
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Olark - Live Chat Software
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Overview

Description

Nutshell CRM is a comprehensive customer relationship platform that includes sales, marketing, and service functionality. It was built with the same care as our nuts and bolts, but features ... Read More

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

9.4/10

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • Not Available
          Pricing Plans
          • Nutshell

            • Contact management and communication timelines

            • Email and calendar sync

            • Customizable single sales pipeline

            Show more +

          • Nutshell Pro

            • Includes features of Nutshell plan, plus

            • Sales automation

            • Unlimited pipelines

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          530

          Very Good

          345

          Good

          73

          Poor

          12

          Terible

          3

          Excellent

          146

          Very Good

          74

          Good

          18

          Poor

          8

          Terible

          4

          Expert's Review generated by AI

          Nutshell has established itself as a highly reliable and user-friendly CRM solution, winning over teams for its straightforward setup and intuitive interface. Its key strengths lie in its ...Read more

          Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

          Pros and Cons
          • Easy-to-use interface with a clean, intuitive design, making navigation and setup simple even for non-technical users.

          • Strong customer support with responsive assistance, onboarding help, and helpful training resources like videos and guides.

          • Customizable workflows and pipelines to suit individual business needs and sales processes.

          • Effective CRM functionality for tracking leads, sales, and client communication in real-time, maintaining a central hub of information.

          • Limited reporting and analytics features, lacking advanced capabilities for businesses requiring in-depth insights.

          • Bulk email limitations, with capped daily email campaigns, reducing scalability for outreach efforts.

          • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

          • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

          • Provides basic features needed for customer chat, such as automated responses and chat management tools.

          • Offers customization options for branding and messaging, enhancing user experience.

          • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

          • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Featured Pipeline Board

          7 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Nutshell and Olark offer a Free Trial.

          Nutshell is designed for Large Enterprises, Medium Business and Small Business.

          Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Nutshell begins at $16/User/Month when Billed Yearly, while pricing details for Olark are unavailable.

          Some top alternatives to Nutshell includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Freshsales, Salesforce, HubSpot CRM, CompanyHub CRM, Onpipeline, Pipeliner CRM, Salesforce Sales Cloud, Pipeline CRM, Contactspot and Pype Intelligent CRM.

          Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].