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EPAY HCM vs Heartland Payroll Comparison

Last updated:

EPAY HCM

4.7(123 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every feature of EPAY payroll has be…

Heartland Payroll

4.6(118 reviews)

Starting at Contact for pricing

  • Medium Business
  • Small Business

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, cost accounting and tracking of…

EPAY HCM leads on user satisfaction with a 4.7-star rating across 123 reviews.

Spotsaas Analysis

EPAY HCMHeartland Payroll

The core difference between EPAY HCM and Heartland Payroll lies in their target company sizes and industry focus; EPAY HCM caters to larger organizations with 100 to 10,000+ employees across various sectors, while Heartland Payroll is designed for small to mid-sized businesses with 20 to 500 employees, particularly in retail and hospitality. Ideal buyers for EPAY HCM are HR and operations professionals in larger industries, whereas Heartland Payroll is best suited for business owners and finance officers looking for streamlined payroll solutions in smaller organizations.

- Best for companies with 100–10,000+ employees - Supports manufacturing, logistics, healthcare, hospitality, retail, and field services - Ideal for HR Directors, Payroll Managers, and Compliance Officers - Offers comprehensive workforce management features - Focuses on compliance and operational efficiency - Price not listed

- Best for small to mid-sized businesses with 20–500 employees - Tailored for retail, hospitality, healthcare, and manufacturing sectors - Ideal for Payroll Managers, HR Directors, and Business Owners - Provides automated tax filings and integrated payment processing - Emphasizes strong customer support and user-friendly interface - Price not listed

EPAY HCM vs Heartland Payroll — at a glance

FeatureEPAY HCMHeartland Payroll
Rating4.7 / 54.6 / 5
Reviews123118
Starting priceContact for pricingContact for pricing
Free trial No No
Free version No No
Best forLarge Enterprises, Medium BusinessMedium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
API——
Support modes24/7 (Live rep)24/7 (Live rep)
Certifications——
Data residencyUSUS

Key differences between EPAY HCM and Heartland Payroll

  • Target audience: EPAY HCM is built for Large Enterprises and Medium Business, while Heartland Payroll targets Medium Business and Small Business.
  • User satisfaction: EPAY HCM scores higher with a 4.7-star average.
  • Deployment: EPAY HCM supports SaaS/Web/Cloud; Heartland Payroll supports SaaS/Web/Cloud.

EPAY HCM vs Heartland Payroll — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

EPAY HCM - Payroll Software
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Heartland Payroll - Payroll Software
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Talk to an expert

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EPAY HCM vs Heartland Payroll: Biggest differences

Start here before you go deeper into features.

EPAY HCM

Best for

Large Enterprises, Medium Business

Heartland Payroll

Best for small to mid-sized businesses needing streamlined payroll with strong support.

Choose if
  • You run a retail, hospitality, or healthcare business with 20-500 employees.
  • You want automated tax filings and integrated payment processing to reduce manual work.
  • You value responsive, knowledgeable payroll specialists for personalized customer support.
Consider alternatives if
  • Your company is a large enterprise with complex payroll needs requiring high customization.
  • You need a highly customizable payroll entry and reporting system beyond standard options.

EPAY HCM typically suits Large Enterprises and Medium Business. Heartland Payroll tends to fit Medium Business and Small Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every ... Read More about EPAY HCM

Heartland Payroll is a payroll management software for small and medium sized companies. It handles all your payroll processing requirements such as bi-weekly, monthly or yearly paychecks, ... Read More about Heartland Payroll

Free Trial Availability

  • No free trial
  • No free trial

SpotScore

What's this? ↗

8.5/10

8.7/10

User Ratings

Based on verified Spotsaas reviews

4.72

(123)

4.61

(118)

Best Company Size

100–10,000+ employees
20-50 employees51-500 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

EPAY HCM

  • Comprehensive Workforce Management: Combines payroll, time and attendance, HR, and benefits in a unified cloud platform designed for distributed workforces.
  • Mobile-Enabled Self-Service: Lets employees and managers access schedules, time tracking, and payroll information anytime, anywhere from their mobile devices.
  • Reliable Compliance & Reporting: Helps organizations stay compliant with labor laws while providing detailed, customizable reports to manage labor costs effectively.

Heartland Payroll

  • Integrated Payments & Payroll: Combines payroll with Heartland's payment processing, simplifying employee compensation and business transactions.
  • Compliance & Tax Filing: Automates federal, state, and local tax filings, helping reduce compliance risks and administrative workload.
  • User-Friendly Platform: Designed to simplify payroll with easy-to-use dashboards, direct deposit options, and responsive customer support.
Best fit

Best fit

EPAY HCM

  • 100–10,000+ employees
  • Manufacturing, logistics, healthcare, hospitality, retail, and field services
  • HR Directors, Payroll Managers, Workforce Coordinators, Compliance Officers, and Operations Managers

Heartland Payroll

  • 20–500 employees
  • Retail, hospitality, healthcare, manufacturing, and small to mid-sized businesses
  • Payroll Managers, HR Directors, Finance Officers, Business Owners, and Operations Managers
Watchouts

Reasons buyers look elsewhere

EPAY HCM

  • Organizations needing global payroll capabilities might consider providers with broader multinational compliance.
  • Companies seeking full talent management suites including recruiting and learning management may prefer larger HCM platforms.
  • Businesses prioritizing modern, intuitive mobile-first experiences could explore cloud-native workforce solutions.

Heartland Payroll

  • Businesses seeking deeper integration between payment processing and payroll may explore other all-in-one providers.
  • Companies requiring advanced HR management, benefits administration, or time tracking may consider broader HCM platforms.
  • Firms with multi-state or complex compliance needs might look for payroll solutions specializing in regulatory support.

Software Demo

Demo

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Step 1 of 4

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How do EPAY HCM and Heartland Payroll Compare on Features?

Total Features

8 Features

12 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare EPAY HCM and Heartland Payroll on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Pricing Plans

      • Not Available
      • Not Available

      EPAY HCM vs Heartland Payroll: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Not Available
      Get help choosing
      Get help choosing

      EPAY HCM vs Heartland Payroll Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      HIPAA

      —
      ✗ No

      Data Residency

      🇺🇸 US
      🇺🇸 US

      EPAY HCM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      126

      13

      3

      1

      0

      98

      11

      6

      2

      3

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 143 reviews, with consistently positive feedback.

      What buyers like

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
      • User-friendly interface with simple navigation, both on the mobile app and website.
      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      Common complaints

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
      • Issues with login reliability, such as cases where users struggle to access accounts due to password or keyboard settings.

      Buyer sentiment

      Users appreciate the user-friendly platform and strong customer service but note onboarding challenges and portal access issues.

      What buyers like

      • Ease of use
      • Customer support quality
      • Automation of tax filings

      Common complaints

      • Onboarding process
      • Portal accessibility problems

      Pros and Cons

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

      • User-friendly interface with simple navigation, both on the mobile app and website.

      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

      • Intuitive self-service portal with easy payroll entry and custom reporting

      • Responsive and knowledgeable dedicated payroll specialists

      • Automated tax filings and payroll calculations reducing manual work

      • Disorganized and manual onboarding process causing errors

      • High turnover of payroll representatives affecting service continuity

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Used EPAY HCM or Heartland Payroll? Tell buyers what actually differs.

      EPAY HCM and Heartland Payroll Customers

      Customers

      EPAY HCM_customers_0

      EPAY HCM_customers_0

      EPAY HCM_customers_1

      EPAY HCM_customers_1

      EPAY HCM_customers_2

      EPAY HCM_customers_2

      No Customers information available.

      Media and Screenshots

      Screenshots

      EPAY HCM Demo - HR Management

      10 Screenshots

      No screenshots available.

      Videos

      video-0

      3 Videos

      video-0

      2 Videos

      Top Alternatives to EPAY HCM and Heartland Payroll in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, EPAY HCM or Heartland Payroll?
      EPAY HCM edges out the other on user ratings (4.7 vs 4.6). That said, the best pick depends on your use case, so use the comparison tables above to evaluate each dimension.
      Do EPAY HCM and Heartland Payroll offer a free trial?
      Neither EPAY HCM nor Heartland Payroll currently lists a free trial.
      What is the starting price of EPAY HCM vs Heartland Payroll?
      EPAY HCM starts at Contact for pricing. Heartland Payroll starts at Contact for pricing.
      What are the top alternatives to EPAY HCM?
      Top alternatives to EPAY HCM include Fingercheck, PrimePay, APS Payroll, SurePayroll, OnPay.
      What are the top alternatives to Heartland Payroll?
      Top alternatives to Heartland Payroll include QuickBooks Payroll, OnPay, Square Payroll, Patriot Payroll, SurePayroll.