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8.5

Spot Score

EPAY HCM - Payroll Software

EPAY HCM Review: Is It The Right Payroll Software For Your Team?

Best for Mid-market · Enterprise

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EPAY HCM offers custom pricing plan

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SpotSaaS Analysis for EPAY HCM

EPAY HCM is a payroll software solution tailored for HR Directors, Payroll Managers, and Workforce Coordinators in large enterprises and medium businesses. A 4.7/5 rating from 150 reviews indicates strong user satisfaction and broad validation among its users.

The platform's user-friendly interface simplifies navigation across both its mobile app and website, making it accessible for users at all levels. Additionally, its efficient time tracking features streamline the management of employee attendance and payroll. However, users occasionally encounter complexity when adding mass PTO with varying hour allocations, which can complicate processes.

Quick facts about EPAY HCM

Rating4.7/5 (150 reviews) | SpotScore: 8.5/10Best forHR Directors, Payroll ManagersPricingQuote-based — contact salesDeploymentBrowser BasedTop strengthUser-friendly interface and navigationWatch-outComplexity with mass PTO allocations

What is EPAY HCM?

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every feature of EPAY payroll has been developed with a purpose to help you be more efficient, save time, reduce costly errors, and increase productivity.

Pricing

  • EPAY HCM offers custom pricing plan

Best For

Designed for mid-market and enterprise teams

Security & Compliance

  • Data residency:🇺🇸

EPAY HCM Software Demo

EPAY HCM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider EPAY HCM

Use cases
Manufacturing, Logistics, Healthcare
Team types
HR Directors, Payroll Managers
Company size
100–10,000+ employees

Why teams choose EPAY HCM

  • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

  • User-friendly interface with simple navigation, both on the mobile app and website.

  • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

Is EPAY HCM right for you?

What buyers should know before shortlisting EPAY HCM

EPAY HCM has consistently proven itself as a robust and user-friendly platform that excels in meeting the diverse needs of businesses for timekeeping, payroll, and human capital management. Over the past year, user feedback has overwhelmingly highlighted the system’s intuitive interface, quick login capabilities, and efficient navigation, whether accessed through its website or mobile app.

The platform's innovative features, such as auto shift rounding, streamlined time tracking, and facial recognition for clocking in and out, have saved businesses significant amounts of clerical time and reduced reliance on outdated manual processes. Plus, the ability to handle complex scheduling and customized solutions makes it an invaluable choice for larger organizations with intricate workforce needs.

What truly sets EPAY apart is its exceptional customer support, frequently described as prompt, knowledgeable, and accessible 24/7. Technical issues are often resolved swiftly, ensuring minimal downtime for users, and detailed guidance from their team has left customers consistently impressed.

That said, a few users have noted occasional challenges, such as mismatched fingerprints or navigating more complex adjustments like bulk PTO assignments. However, these concerns are relatively minor compared to the system's many strengths.

In summary, EPAY HCM delivers an effective and reliable solution for businesses, with superb customization, strong support, and a focus on simplifying payroll and scheduling operations. For many, it’s a worthwhile investment.

Pros and cons

EPAY HCM pros and cons

  • EPAY HCM pros
  • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

  • User-friendly interface with simple navigation, both on the mobile app and website.

  • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

  • EPAY HCM cons
  • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

  • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

4.7/5 rating
143 verified reviews

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See how it stacks up

Compare EPAY HCM side-by-side with top Payroll Software alternatives.

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Paychex Flex
Paycor
+9 more
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What is the pricing of EPAY HCM?

EPAY HCM uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingEPAY HCM offers custom pricing
Pricing Model
Quotation Based

EPAY HCM reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 143 reviews, with consistently positive feedback.

What buyers like

  • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
  • User-friendly interface with simple navigation, both on the mobile app and website.
  • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

Common complaints

  • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
  • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
  • Issues with login reliability, such as cases where users struggle to access accounts due to password or keyboard settings.

4.7

Excellent

Based on 150 ratings & 143 reviews

Rating Distribution

Excellent

(126)

Very Good

(13)

Good

(3)

Poor

(1)

Poor

(0)

What users are saying

AU

Anonymous User

11/23/22

5 out of 5

"I have always had a wonderful experience dealing with tech support from Epay."

What do you like best about EPAY HCM? The team at Epay are helpful when trying to troubleshoot a problem. What do you dislike about EPAY HCM?

AU

Anonymous User

11/23/22

5 out of 5

"I have always had a wonderful experience dealing with tech support from Epay."

What do you like best about EPAY HCM? The team at Epay are helpful when trying to troubleshoot a problem. What do you dislike about EPAY HCM?

FK

Frank K

11/14/22

5 out of 5

"Superb customer support and service"

What do you like best about EPAY HCM? EPAY is bar none the best support system! With 24/7 service! I've had several issues over the years of using ...

Read more

FK

Frank K

11/14/22

5 out of 5

"Superb customer support and service"

What do you like best about EPAY HCM? EPAY is bar none the best support system! With 24/7 service! I've had several issues over the years of using ...

Read more

AU

Anonymous User

11/07/22

5 out of 5

"Get On-Top of Your Hours Worked"

What do you like best about EPAY HCM? I like how easy and straight forward EPAY is to use, both on the mobile app and the website. One of the best ...

Read more

AU

Anonymous User

11/07/22

5 out of 5

"Get On-Top of Your Hours Worked"

What do you like best about EPAY HCM? I like how easy and straight forward EPAY is to use, both on the mobile app and the website. One of the best ...

Read more

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What are the features of EPAY HCM?

29%

Feature coverage

8 of 28 tracked features

EPAY HCM 401(k) Tracking lets you manage employee retirement savings plans by automating contributions and employer matches within the payro…

EPAY HCM Benefits Management simplifies the administration of employee benefits such as health insurance, retirement plans, and paid time of…

Check writing used to be done by hand in the old days. Today, there is a digital solution for everything, and check printing software is tha…

EPAY HCM Direct Deposit transfers employee wages electronically to their bank accounts. This feature offers a secure, efficient, and environ…

Multi-country refers to a situation in which several countries are involved. Various countries and locations are frequently examined. Patter…

EPAY HCM Self Service Portal lets employees securely access their payroll information, pay stubs, tax documents, and benefits details. Throu…

EPAY HCM Tax Management automates the calculation, deduction, and filing of payroll taxes at federal, state, and local levels. It updates au…

EPAY HCM Wage Garnishment handles court-ordered deductions from employee wages for debts such as child support, taxes, or loan repayments. T…

Security & Compliance

EPAY HCM security and data handling

Key compliance certifications and security features for IT and security teams evaluating EPAY HCM.

Developer & data

Data residency
🇺🇸

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Why buyers keep looking beyond EPAY HCM

  • Organizations needing global payroll capabilities might consider providers with broader multinational compliance.

  • Companies seeking full talent management suites including recruiting and learning management may prefer larger HCM platforms.

  • Businesses prioritizing modern, intuitive mobile-first experiences could explore cloud-native workforce solutions.

  • Firms requiring advanced analytics and AI-driven insights might look toward platforms with enhanced data intelligence.

  • Employers wanting seamless integration with ERP and financial systems may evaluate solutions offering extensive API connectivity.

  • Companies with simpler payroll needs or smaller workforces may opt for more streamlined, cost-effective alternatives.

EPAY HCM Customers

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Help & Contact

EPAY HCM Support Options

Customer Service24/7 (Live rep)
LocationIllinois, United States

Connect with EPAY HCM

Frequently Asked Questions About EPAY HCM

Common questions buyers ask before choosing EPAY HCM.

EPAY HCM is a Payroll Software. EPAY HCM offers Wage Garnishment, Self Service Portal, Multi-country, Direct Deposit, Check Printing and many more functionalities.

Buyers commonly note the following limitations of EPAY HCM: Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.; Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.; Issues with login reliability, such as cases where users struggle to access accounts due to password or keyboard settings..

Some top alternatives to EPAY HCM includes Patriot Payroll, Paychex Flex, Paycor, BambooHR and Elite HRMS.

EPAY HCM offers Quotation Based pricing model

We don't have information regarding integrations of the EPAY HCM as of now.

The starting price is not disclosed by EPAY HCM. You can visit EPAY HCM pricing page to get the latest pricing.

Free buyer scorecard

Evaluate EPAY HCM with the payroll software buyer scorecard

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Ready to try it?

Get started with EPAY HCM

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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