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EPAY HCM vs Gusto Comparison

Last updated:

EPAY HCM

4.7(123 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every feature of EPAY payroll has be…

Gusto

4.4(873 reviews)

Starting at $49 /user/month

  • Free Trial
  • Freelancers / Consultants
  • Medium Business

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to grow and nurture your team. Tru…

EPAY HCM leads on user satisfaction with a 4.7-star rating across 123 reviews.

Spotsaas Analysis

EPAY HCMGusto

The core difference between EPAY HCM and Gusto lies in their target company sizes and complexity of features, with EPAY HCM catering to larger organizations across various industries while Gusto is designed for small to mid-sized businesses seeking simplicity. Ideal buyers for EPAY HCM are HR and operations professionals in larger companies, whereas Gusto is best suited for HR managers and business owners in smaller organizations.

- Designed for companies with 100–10,000+ employees - Ideal for manufacturing, logistics, healthcare, hospitality, and retail - Supports HR Directors, Payroll Managers, and Compliance Officers - Offers comprehensive workforce management solutions - Focused on complex organizational needs - Price not listed

- Tailored for small to mid-sized businesses (1-100 employees) - Best for HR Managers, Payroll Administrators, and Business Owners - Integrates payroll, benefits, hiring, and compliance - Emphasizes user-friendly interface and straightforward setup - Suitable for industries like retail, restaurants, and nonprofits - Price starts at $49

EPAY HCM vs Gusto — at a glance

FeatureEPAY HCMGusto
Rating4.7 / 54.4 / 5
Reviews123873
Starting priceContact for pricing$49 /user/month
Free trial No Yes
Free version No No
Best forLarge Enterprises, Medium BusinessFreelancers / Consultants, Medium Business, Small Business
CategoryPayroll SoftwarePayroll Software
PlatformsSaaS/Web/CloudSaaS/Web/Cloud
APIAvailable
Support modes24/7 (Live rep)Business Hours, Online
CertificationsSOC 2, GDPR
Data residencyUSUS

Key differences between EPAY HCM and Gusto

  • Pricing: Gusto starts at $49 /user/month. EPAY HCM pricing is not publicly listed.
  • Free trial: Gusto offers a free trial; EPAY HCM does not.
  • Target audience: EPAY HCM is built for Large Enterprises and Medium Business, while Gusto targets Freelancers / Consultants and Medium Business.
  • User satisfaction: EPAY HCM scores higher with a 4.7-star average.
  • Deployment: EPAY HCM supports SaaS/Web/Cloud; Gusto supports SaaS/Web/Cloud.

EPAY HCM vs Gusto — find the better fit before you commit.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Payroll Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

EPAY HCM - Payroll Software
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Gusto - Payroll Software
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EPAY HCM vs Gusto: Biggest differences

Start here before you go deeper into features.

EPAY HCM

Best for

Large Enterprises, Medium Business

Gusto

Best for small to mid-sized businesses needing simple, integrated payroll and HR.

Choose if
  • You want an all-in-one platform combining payroll, benefits, hiring, and compliance.
  • Your team values a user-friendly interface with straightforward setup and workflows.
  • You need strong integrations with accounting tools like QuickBooks Online.
Consider alternatives if
  • Your business requires highly complex or heavily customized payroll processing.
  • You are a large enterprise with extensive, process-heavy HR workflows.

EPAY HCM typically suits Large Enterprises and Medium Business. Gusto tends to fit Freelancers / Consultants and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

EPAY Handheld payroll software is the easiest way to view, manage and produce paychecks on the go. EPAY was developed with you in mind by people who believe convenience is number one. Every ... Read More about EPAY HCM

Gusto is a comprehensive HR platform designed to help businesses of all sizes thrive. Whether you’re just starting out or scaling rapidly, Gusto provides the tools and guidance you need to ... Read More about Gusto

Entry Level Pricing

  • Not Available
  • Starts from $49 , monthly

Free Trial Availability

  • No free trial

SpotScore

What's this? ↗

8.5/10

9.7/10

User Ratings

Based on verified Spotsaas reviews

4.72

(123)

4.38

(873)

Best Company Size

100–10,000+ employees
1-50 employees51-100 employees
Get pricing help
Get pricing help

Where each option fits best

See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.

Based on buyer reviews and verified product data collected by Spotsaas.

Strengths

Key strengths

EPAY HCM

  • Comprehensive Workforce Management: Combines payroll, time and attendance, HR, and benefits in a unified cloud platform designed for distributed workforces.
  • Mobile-Enabled Self-Service: Lets employees and managers access schedules, time tracking, and payroll information anytime, anywhere from their mobile devices.
  • Reliable Compliance & Reporting: Helps organizations stay compliant with labor laws while providing detailed, customizable reports to manage labor costs effectively.

Gusto

  • Streamlined Payroll Processing: Gusto simplifies payroll management, letting administrators run payroll in just a few clicks. Managers can save time and reduce errors, confirming employees get paid accurately and on time.
  • Benefits Management: With Gusto, offering employee benefits is straightforward. From health insurance to retirement plans, you can manage and customize benefits packages that improve employee satisfaction and retention.
  • User-Friendly Interface: Both managers and employees appreciate Gusto's intuitive design. This user-friendly platform means less training time for staff and more focus on what really matters – growing your business.
Best fit

Best fit

EPAY HCM

  • 100–10,000+ employees
  • Manufacturing, logistics, healthcare, hospitality, retail, and field services
  • HR Directors, Payroll Managers, Workforce Coordinators, Compliance Officers, and Operations Managers

Gusto

  • 1-100 employees
  • Human Resources, Retail, Restaurants, Nonprofits, Professional Services
  • HR Managers, Payroll Administrators, Business Owners, Office Managers
Watchouts

Reasons buyers look elsewhere

EPAY HCM

  • Organizations needing global payroll capabilities might consider providers with broader multinational compliance.
  • Companies seeking full talent management suites including recruiting and learning management may prefer larger HCM platforms.
  • Businesses prioritizing modern, intuitive mobile-first experiences could explore cloud-native workforce solutions.

Gusto

  • Users may seek alternatives to Gusto if they require specific features not offered by the platform, such as advanced payroll reporting or industry-specific compliance tools that better meet their unique business needs.
  • Companies with larger workforces might explore alternatives for scalability, as they may find that other solutions provide more robust support for managing high employee volumes efficiently.
  • Budget-conscious businesses might look for more cost-effective payroll and HR solutions, especially if they find Gusto's pricing structure doesn't align with their financial goals or operational requirements.

Software Demo

Demo

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Step 1 of 4

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How do EPAY HCM and Gusto Compare on Features?

Total Features

8 Features

54 Features

Unique Features

No unique features

No unique features

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Get Quote

Compare EPAY HCM and Gusto on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

      Starting From

      • Not Available
      • $49 , monthly

      Pricing Plans

      • Not Available
      • Simple

        $49

        /user/month

        • Full-service, single-state payroll

        • Unlimited runs & automated tax filings

        • Employee portal for paystubs & self-service

      • Plus

        $80

        /user/month

        • Everything in the Simple plan, plus

        • Multi-state payroll w/ Next-Day Direct Deposit

        • Time tracking & PTO management

        Show more +

      • Premium

        $180

        /user/month

        • All Plus features, plus:

        • Dedicated service advisor

        • Access to certified HR experts

        Show more +

      Pricing Page

      Pricing information not available

      Gusto pricing

      EPAY HCM vs Gusto: Other Details

      Organization Types supported

      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals

      Platforms Supported

      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)

      Modes of support

      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online

      API Support

      • Not Available
      • Available
      Get help choosing
      Get help choosing

      EPAY HCM vs Gusto Security & Compliance

      Certifications, data handling, and security controls for IT and compliance evaluators.

      SOC 2

      ✓ Yes

      HIPAA

      ✗ No

      GDPR

      ✓ Yes

      ISO 27001

      ✗ No

      Single Sign-On (SSO)

      ✓ Yes

      Multi-Factor Auth (MFA)

      ✓ Yes

      Data Encryption

      ✓ Yes

      Audit Logs

      ✓ Yes

      Data Residency

      🇺🇸 US
      🇺🇸 US

      EPAY HCM User Reviews & Rating Comparison

      User Ratings

      Rating Distribution

      126

      13

      3

      1

      0

      677

      36

      12

      15

      117

      Spotsaas Editor’s POV generated by AI

      Buyer sentiment

      Buyer sentiment is very strong across 143 reviews, with consistently positive feedback.

      What buyers like

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.
      • User-friendly interface with simple navigation, both on the mobile app and website.
      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      Common complaints

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.
      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.
      • Issues with login reliability, such as cases where users struggle to access accounts due to password or keyboard settings.

      Buyer sentiment

      Overall positive sentiment highlights ease of use and comprehensive features, tempered by some concerns over support consistency and limited advanced customization.

      What buyers like

      • Ease of use
      • Customer support
      • Integration with accounting tools

      Common complaints

      • Support communication issues
      • Limited advanced customization

      Pros and Cons

      • Exceptional customer support, available 24/7, ensuring quick and effective troubleshooting.

      • User-friendly interface with simple navigation, both on the mobile app and website.

      • Efficient time tracking features allowing easy access, editing, and management of employee attendance and payroll.

      • Occasional complexity with certain features, like adding mass PTO with different hour allocations for part-time vs. full-time employees, creating additional work.

      • Fingerprint mismatches causing errors in payroll, especially with certain employees, despite re-registering fingerprints.

      • Simplifies payroll processing and tax compliance for non-experts

      • Robust integrations with accounting platforms like QuickBooks Online

      • Responsive and efficient customer support

      • Occasional errors or inconsistencies in support communication

      • Challenging transition process from other payroll providers without guidance

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Used EPAY HCM or Gusto? Tell buyers what actually differs.

      EPAY HCM and Gusto Customers

      Customers

      EPAY HCM_customers_0

      EPAY HCM_customers_0

      EPAY HCM_customers_1

      EPAY HCM_customers_1

      EPAY HCM_customers_2

      EPAY HCM_customers_2

      Handlebar Cyclery

      Handlebar Cyclery

      Dwg

      Dwg

      American Canning

      American Canning

      Media and Screenshots

      Screenshots

      EPAY HCM Demo - HR Management

      10 Screenshots

      gusto

      4 Screenshots

      Videos

      video-0

      3 Videos

      video-0

      1 Videos

      Top Alternatives to EPAY HCM and Gusto in 2026

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

      Frequently asked questions

      Which is better, EPAY HCM or Gusto?
      EPAY HCM edges out the other on user ratings (4.7 vs 4.4). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
      Do EPAY HCM and Gusto offer a free trial?
      Gusto offers a free trial. EPAY HCM does not.
      What is the starting price of EPAY HCM vs Gusto?
      EPAY HCM starts at Contact for pricing. Gusto starts at $49 /user/month.
      What are the top alternatives to EPAY HCM?
      Top alternatives to EPAY HCM include Fingercheck, PrimePay, APS Payroll, SurePayroll, OnPay.
      What are the top alternatives to Gusto?
      Top alternatives to Gusto include Paylocity Web Pay, Greenshades, Paychex Flex, Zenefits, SumoPayroll.