9.7
Spot Score

Gusto Reviews in July 2026: User Ratings, Pros & Cons
Modern HR for Growing Businesses
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Starts from $49 / user / month when monthly
Gusto Reviews & Ratings
Spotsaas Editor’s POV
Gusto has earned widespread praise as an intuitive, reliable, and user-friendly payroll and HR management platform. Its seamless setup process, affordability, and robust features, such as payroll automation, tax compliance, and employee benefits administration, make it an excellent choice for small to medium-sized businesses. Customers frequently highlight its ...Read more
Gusto pros and cons
Handles payroll processing and tax compliance without requiring accounting expertise.
Integrates with QuickBooks Online and other accounting systems.
Customer support is responsive and efficient at resolving issues.
Covers onboarding, benefits management, retirement plans, and compliance.
Occasional reports of errors in support communication or inconsistencies in handling complex account issues.
Some users find the transition from alternative payroll providers to Gusto challenging without adequate guidance.
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Showing 1-10 out of 857
LL
Leigh Lommen
05/20/24
One of the worst run companies in the…
One of the worst run companies in the Valley. There were 2 fraudulent transactions that were from my account. I made 7 phone calls to them and have chat transcripts telling me that this money would not come out of my account. Then someone called me from Gusto and told me otherwise. I immediately cancelled
AK
Amy Kim Kyremes-Parks
04/30/24
So easy to use and helps me save!
Date of experience: April 30, 2024
S
Stuart
03/10/24
Hiring via Gusto far superior to EoR providers
After a horrible experience with an Employer of Record, we concluded that it couldn't be any worse for us to manage the hiring of a US based employee ourselves. We had a US based company already, so decided to use Gusto to manage the rest. Super easy onboarding, manages health insurance, 401K, payroll and registration processes. I'm impressed. Yes more do do that an EoR, but at least we don't have to deal with their errors and their "attitude". Oh and also its $40 a month not $400++++
A
AYACO
03/04/24
Gusto Is The Best!
Gusto is my hero! I see so many bad reviews on the website about this software. Say whatever you want but Gusto is literally saved my life! I previously used a QuickBooks Online Payroll and at the time that I should have to do the payroll they put my account on hold. I found Gusto at the very last minute and decided to use the service. So far Gusto is way more easy compare to QuickBooks and they have a reasonable subscription fees. Thank you Gusto and team!
BC
Brianna Cohen
02/27/24
I'm obsessed with Gusto
I'm obsessed with Gusto! I love how it makes checking my paychecks so easy & fun. It allows me to divide up where I put my paycheck & set saving goals all while having cute animations and branding throughout
TA
Tiffany Arnold
02/21/24
Easy to use with everything you need.
Gusto wallet is a simple platform that makes money management easy. I can see everything I need about my check, create saving goals, and get a debit card if I want.
KW
Katie Westbrook
01/23/24
Fancy Shmancy!
It's a safe way to keep up with employment paperwork, savings goals, spending habits and tax information. What's not to love?
JE
Jonathan Eshleman
01/22/24
Gusto Wallet is awesome
Gusto Wallet has totally accelerated my financial health. I get a detailed visual breakdown of each paystub and can easily adjust my withholding within the mobile app. The spending accounts interest rates are the best I've seen, and their mobile app frontend design is excellent- important info up front and easy to navigate to detailed info. 100% recommend
MT
Margarita T
12/15/23
"New Business"
What do you like best about Gusto? You take a leap of faith starting a business, so many unknowns. Your small and want a company that can grow with you and that is Gusto. I can get the service I can afford and add on as my business grows.
KL
Karri L
12/15/23
"Gusto makes work easy"
What do you like best about Gusto? Gusto has simplified all the behind the scenes work that every business owner must do to stay compliant - they offer a wide variety of services, including payroll and HR services, to minimize the time and effort from you so you can get back to running your business. Customer support is great - timely and thorough; they respond within 24 hours.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].