ClickDesk vs Hippo vs ZoomInfo Chat Comparison
ClickDesk
Starting at $12.99 /User/Month
- Large Enterprises
- Medium Business
ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…
Hippo
Starting at $17 /Month
- Free Trial
- Individuals
- Large Enterprises
Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. The platform allows businesses…
ZoomInfo Chat
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…
ClickDesk leads on user satisfaction with a 4.1-star rating across 64 reviews.
ClickDesk vs Hippo vs ZoomInfo Chat — at a glance
| Feature | ClickDesk | Hippo | ZoomInfo Chat |
|---|---|---|---|
| Rating | 4.1 / 5 | 4.0 / 5 | — |
| Reviews | 64 | 20 | — |
| Starting price | $12.99 /User/Month | $17 /Month | Contact for pricing |
| Free trial | No | Yes | No |
| Free version | No | No | No |
| Best for | Large Enterprises, Medium Business, Small Business | Individuals, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business |
| Category | Live Chat Software | Live Chat Software | Live Chat Software |
| Integrations | — | — | 1+ apps |
| Platforms | SaaS/Web/Cloud, Mobile - Android | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud |
| API | Available | Available | Available |
| Support modes | 24/7 (Live rep), Online | 24/7 (Live rep), Online | Business Hours, Online |
| Certifications | GDPR | — | SOC 2 |
| Data residency | Global | US | US |
Key differences between ClickDesk and Hippo
- Pricing: ClickDesk starts at $12.99 /User/Month, while Hippo starts at $17 /Month.
- Free trial: Hippo offers a free trial; ClickDesk does not.
- Target audience: ClickDesk is built for Large Enterprises and Medium Business, while Hippo targets Individuals and Large Enterprises.
- User satisfaction: ClickDesk scores higher with a 4.1-star average.
- Deployment: ClickDesk supports SaaS/Web/Cloud, Mobile - Android; Hippo supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.
Compare ClickDesk vs Hippo vs ZoomInfo Chat — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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ClickDesk, Hippo vs ZoomInfo Chat: Biggest differences
Start here before you go deeper into features.
Best for small to medium businesses needing multi-channel customer support.
- You want a unified platform for voice, video, chat, and email communication.
- Your team values affordable pricing combined with a broad feature set.
- You need automatic ticket turnaround time tracking to monitor support efficiency.
- Your organization requires robust and fully functional mobile app support.
- You need immediate, highly responsive customer support without delays.
Individuals, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
ClickDesk typically suits Large Enterprises and Medium Business. Hippo tends to fit Individuals and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk | Hippo is a cutting-edge conversational tool that simplifies B2C communication for businesses. It enables real-time chat and smooth interaction with customers, resulting in increased sales. ... Read More about Hippo | Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat |
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SpotScoreWhat's this? ↗ | 9.1/10 | 8.5/10 | 8.2/10 |
User RatingsBased on verified Spotsaas reviews | |||
Best Company Size | Small BusinessMedium Business | — | — |
Get pricing help | Get pricing help |
Software Demo
Demo |
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How do ClickDesk, Hippo and ZoomInfo Chat Compare on Features?
Total Features | 9 Features | 8 Features | 7 Features |
|---|---|---|---|
Unique Features | No unique features | No unique features | No unique features |
Get Quote | Get Quote |
Compare ClickDesk, Hippo and ZoomInfo Chat on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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ClickDesk, Hippo vs ZoomInfo Chat: Other Details
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Get help choosing | Get help choosing |
ClickDesk, Hippo vs ZoomInfo Chat Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | — | — |
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HIPAA | — | ✗ No |
GDPR | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
ClickDesk vs Hippo User Reviews & Rating Comparison
User Ratings | No reviews available for the product | ||
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Rating Distribution | No reviews available for this product | ||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is mixed to positive across 20 reviews, with clear strengths and a few common watchouts. What buyers like
Common complaints
| What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. |
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ClickDesk, Hippo and ZoomInfo Chat Customers
Customers |  Manage Protect  Quorum  Mirantis |  Jugnoo  Baemin  TUPUCA | No Customers information available. |
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Media and Screenshots
Screenshots |  4 Screenshots |  5 Screenshots |
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Videos |  2 Videos |  3 Videos |
Alternatives to ClickDesk, Hippo, ZoomInfo Chat
Alternatives |
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Related Blogs and Articles for Live Chat Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, ClickDesk or Hippo?
- ClickDesk edges out the other on user ratings (4.1 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do ClickDesk and Hippo offer a free trial?
- Hippo offers a free trial. ClickDesk does not.
- What is the starting price of ClickDesk vs Hippo?
- ClickDesk starts at $12.99 /User/Month. Hippo starts at $17 /Month.
- What are the top alternatives to ClickDesk?
- Top alternatives to ClickDesk include ZoomInfo Chat, Giosg, Chatra, Zoho SalesIQ, Hippo.
- What are the top alternatives to Hippo?
- Top alternatives to Hippo include ZoomInfo Chat, Subiz, LiveChat, FocalScope, ChatGen.