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ClickDesk vs DeskMoz vs ZoomInfo Chat Comparison

Last updated:

ClickDesk

4.0(95 reviews)

Starting at $12.99 /User/Month

  • Large Enterprises
  • Medium Business

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is opened to when it's closed. Use p…

DeskMoz

4.7(5 reviews)

Starting at $199 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of agents engages with your visitors, t…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

DeskMoz leads on user satisfaction with a 4.7-star rating across 5 reviews.

SpotSaaS Analysis

ClickDeskDeskMozZoomInfo Chat

The core difference between ClickDesk and DeskMoz lies in their target audience and pricing, with ClickDesk being more suited for small to medium businesses seeking an affordable multi-channel support solution, while DeskMoz appears to cater to a broader range of users with a higher price point. Ideal buyers for ClickDesk are budget-conscious small to medium businesses, whereas DeskMoz may appeal to organizations willing to invest more for potentially advanced features.

- Best for small to medium businesses - Offers multi-channel customer support - Unified platform for voice, video, chat, and email - Affordable pricing at $12.99 - Broad feature set - Ideal for budget-conscious teams

- Higher price point at $199 - Target audience not explicitly defined - Potentially advanced features - No specific company size listed - Best for users looking for premium service - Ideal for businesses willing to invest more

ClickDesk vs DeskMoz vs ZoomInfo Chat — at a glance

FeatureClickDeskDeskMozZoomInfo Chat
Rating4.0 / 54.7 / 5
Reviews955
Starting price$12.99 /User/Month$199 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - AndroidSaaS/Web/CloudSaaS/Web/Cloud
APIAvailableAvailable
Support modes24/7 (Live rep), Online24/7 (Live rep), OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUSUS

Key differences between ClickDesk and DeskMoz

  • Pricing: ClickDesk starts at $12.99 /User/Month, while DeskMoz starts at $199 /Month.
  • Free trial: DeskMoz offers a free trial; ClickDesk does not.
  • User satisfaction: DeskMoz scores higher with a 4.7-star average.
  • Deployment: ClickDesk supports SaaS/Web/Cloud, Mobile - Android; DeskMoz supports SaaS/Web/Cloud.

Compare ClickDesk vs DeskMoz vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

ClickDesk - Live Chat Software
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DeskMoz - Live Chat Software
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Talk to an expert

Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

ClickDesk

Best for small to medium businesses needing multi-channel customer support.

Choose if
  • You want a unified platform for voice, video, chat, and email communication.
  • Your team values affordable pricing combined with a broad feature set.
  • You need automatic ticket turnaround time tracking to monitor support efficiency.
Consider alternatives if
  • Your organization requires robust and fully functional mobile app support.
  • You need immediate, highly responsive customer support without delays.

DeskMoz

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

ClickDesk typically suits Large Enterprises and Medium Business. DeskMoz tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More about ClickDesk

Introducing DeskMoz – the ultimate solution for your website. With 24x7 support and a user-friendly chat platform, DeskMoz transforms your website into an interactive hub. Our team of ... Read More about DeskMoz

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Starts from $12.99 , Billed Yearly
  • Starts from $199
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

Spotsaas Score

What's this? ↗

9.1/10

8.2/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

4.7

(5)

Best Company Size

Small BusinessMedium Business
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Software Demo

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Step 1 of 4

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How do ClickDesk, DeskMoz and ZoomInfo Chat Compare on Features?

Total Features

9 Features

4 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

Get Quote
Get Quote

Compare ClickDesk, DeskMoz and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $12.99 , Billed Yearly
        • $199
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available

        Pricing Page

        ClickDesk pricing
        DeskMoz pricing
        ZoomInfo Chat pricing

        Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        GDPR

        ✓ Yes

        Data Encryption

        ✓ Yes

        Data Residency

        🌐 Global
        🇺🇸 US

        ClickDesk vs DeskMoz User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        37

        39

        4

        1

        3

        20

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Overall positive sentiment highlights ease of use, affordability, and effective customer communication, tempered by some concerns about support responsiveness and mobile app limitations.

        What buyers like

        • Ease of use
        • Affordability
        • Integration capabilities

        Common complaints

        • Customer support responsiveness
        • Mobile app limitations

        Buyer sentiment

        Buyer sentiment is very strong across 20 reviews, with consistently positive feedback.

        What buyers like

        • 24/7 support availability
        • User-friendly chat platform
        • Personalized dashboard

        Common complaints

        • Limited customization options
        • Analytics features need improvement
        • Pricing may be high for small businesses

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • User-friendly interface that promotes quick adoption

        • Affordable pricing with a broad feature set

        • Integration with popular business applications

        • Occasional slow customer support response times

        • Limited mobile app availability and functionality

        • 24/7 support ensures constant customer engagement

        • User-friendly interface enhances usability

        • Personalized dashboard provides valuable insights

        • Customization options may be limited

        • Analytics features could be more robust

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        List of Customers

        Customers

        Manage Protect

        Manage Protect

        Quorum

        Quorum

        Mirantis

        Mirantis

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        Live Chat screenshot

        4 Screenshots

        DeskMoz Screenshot

        4 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, ClickDesk or DeskMoz?
        DeskMoz edges out the other on user ratings (4.7 vs 4.0). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do ClickDesk and DeskMoz offer a free trial?
        DeskMoz offers a free trial. ClickDesk does not.
        What is the starting price of ClickDesk vs DeskMoz?
        ClickDesk starts at $12.99 /User/Month. DeskMoz starts at $199 /Month.
        What are the top alternatives to ClickDesk?
        Top alternatives to ClickDesk include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.
        What are the top alternatives to DeskMoz?
        Top alternatives to DeskMoz include ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage.

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