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C2CRM vs webCRM vs Bigin by Zoho CRM Comparison

Last updated:

C2CRM

4.7(75 reviews)

Starting at $37 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of integrated solutions that can work s…

webCRM

4.1(79 reviews)

Starting at Contact for pricing

  • Free Trial
  • Large Enterprises
  • Medium Business

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built to be flexible and scalable, a…

Bigin by Zoho CRM

4.6(294 reviews)

Starting at $7 /User/Month

  • Free Trial
  • Small Business

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to get productive within a day wi…

C2CRM leads on user satisfaction with a 4.7-star rating across 75 reviews.

C2CRM vs webCRM vs Bigin by Zoho CRM — at a glance

FeatureC2CRMwebCRMBigin by Zoho CRM
Rating4.7 / 54.1 / 54.6 / 5
Reviews7579294
Starting price$37 /User/MonthContact for pricing$7 /User/Month
Free trial Yes Yes Yes
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessSmall Business
CategoryCRM SoftwareCRM SoftwareCRM Software
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS
APIAvailableAvailable
Support modesOnlineBusiness Hours, OnlineBusiness Hours, Online
CertificationsSOC 2SOC 2
Data residencyUSUSGlobal

Key differences between C2CRM and webCRM

  • Pricing: C2CRM starts at $37 /User/Month. webCRM pricing is not publicly listed.
  • User satisfaction: C2CRM scores higher with a 4.7-star average.
  • Deployment: C2CRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; webCRM supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare C2CRM vs webCRM vs Bigin by Zoho CRM — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most CRM Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

C2CRM - CRM Software
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webCRM - CRM Software
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Free PDF comparison

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Biggest differences

Start here before you go deeper into features.

C2CRM

Best for

Large Enterprises, Medium Business, Small Business

webCRM

Best for

Large Enterprises, Medium Business, Small Business

Bigin by Zoho CRM

Best for

Small Business

C2CRM typically suits Large Enterprises and Medium Business. webCRM tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

C2CRM is the most complete CRM software package available for growing businesses. Our web-based solution takes care of your sales, marketing, and customer service with a full suite of ... Read More about C2CRM

webCRM is an intuitive, feature-rich, easily customizable CRM application that provides your organization with the most advanced and robust CRM functionality on the market. webCRM was built ... Read More about webCRM

Bigin is Zoho's lightweight CRM designed for small teams under 50 people running straightforward sales cycles. Its drag-and-drop pipeline and email sync with Gmail and Outlook allow reps to ... Read More about Bigin by Zoho CRM

Entry Level Pricing

  • Starts from $37
  • Not Available
  • Starts from $7 , Billed Yearly

Free Trial Availability

SpotScore

What's this? ↗

8.7/10

8.4/10

9.0/10

User Ratings

Based on verified Spotsaas reviews

4.7

(75)

4.1

(79)

4.57

(294)
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Software Demo

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How do C2CRM, webCRM and Bigin by Zoho CRM Compare on Features?

Total Features

9 Features

7 Features

10 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare C2CRM, webCRM and Bigin by Zoho CRM on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • $37
        • Not Available
        • $7 , Billed Yearly

        Pricing Plans

        • Not Available
        • Not Available
        • Free

          • Single Pipeline

          • 500 Records

          • Instant Workflows (3)

          Show more +

        • Express

          • Includes features of Free plan, plus

          • Team Pipelines (3)

          • 50,000 Records

          Show more +

        • Premier

          • Includes features of Express Edition plan. plus

          • Team Pipelines (5)

          • 100,000 Records

          Show more +

        Pricing Page

        C2CRM pricing
        webCRM pricing
        Bigin by Zoho CRM pricing

        Other Details

        Organization Types supported

        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Not Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        ✓ Yes
        ✓ Yes

        HIPAA

        ✗ No
        ✗ No

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🇺🇸 US
        🇺🇸 US

        C2CRM vs webCRM User Reviews & Rating Comparison

        User Ratings

        Rating Distribution

        46

        12

        0

        1

        0

        20

        0

        0

        0

        0

        204

        66

        7

        1

        1

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is very strong across 59 reviews, with consistently positive feedback.

        What buyers like

        • Customizable to specific industry and organizational needs, covering diverse workflow types.
        • Onboarding and training are structured to minimize time-to-productivity for new users.
        • Manages sales, marketing, and customer service in a single platform.

        Common complaints

        • Platform can slow down under heavy usage or when loading large datasets.
        • Beginner resources like detailed user manuals and guides are limited, leading to a steep learning curve for newcomers.
        • Limited social media integrations and basic prospect valuation tools, which could hinder advanced marketing efforts.

        Buyer sentiment

        Buyer sentiment is positive across 20 reviews, with strong overall satisfaction.

        What buyers like

        • Outstanding customer support team, praised for professionalism, knowledge, and responsiveness during demos and setup.
        • User-friendly interface, making it accessible for both beginners and seasoned users.
        • Flexible and adaptable for a variety of business needs, including lead generation, client databases, and large-scale projects.

        Common complaints

        • Some users mention a learning curve for fully understanding and leveraging the advanced customization options.
        • Requires sufficient input and effort from the user to derive maximum value, which might be challenging for smaller teams or companies.
        • May not adapt precisely to every organization's unique workflow, as expected with highly customizable CRM solutions.

        Buyer sentiment

        Buyer sentiment is very strong across 279 reviews, with consistently positive feedback.

        What buyers like

        • Simple design with a short learning curve — accessible for non-technical users.
        • Pricing targets startups and small businesses with core CRM features at low cost.
        • Pipeline management and workflow automation reduce manual steps in sales processes.

        Common complaints

        • Limited integrations with social media apps and LinkedIn or Facebook ad platforms.
        • Lacks advanced features needed by larger enterprises or complex workflows.
        • Customer support availability is inconsistent, affecting issue resolution during critical moments.

        Pros and Cons

        • Integrated solutions streamline sales and marketing efforts.

        • Robust lead tracking enhances sales opportunities.

        • User-friendly interface encourages adoption.

        • May require training to fully utilize features.

        • Limited mobile access can hinder on-the-go use.

        • Offers extensive customization to fit unique business needs.

        • Scalable for growing organizations.

        • Affordable pricing structure compared to competitors.

        • Initial setup may require technical expertise.

        • User interface can be complex for new users.

        • Real-time updates keep teams informed.

        • Integration with email and calendar enhances productivity.

        • User-friendly interface simplifies navigation.

        • Customization options may not meet all needs.

        • New users may find the interface complex.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used C2CRM, webCRM, or Bigin by Zoho CRM? Tell buyers what actually differs.

        List of Customers

        Customers

        Verizon

        Verizon

        Dean Foods

        Dean Foods

        No Customers information available.

        Antech Microsystem Pvt.Ltd

        Antech Microsystem Pvt.Ltd

        Investacc

        Investacc

        Hire

        Hire

        Media and Screenshots

        Screenshots

        Dashboard

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        3 Videos

        video-0

        1 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, C2CRM or webCRM?
        C2CRM edges out the other on user ratings (4.7 vs 4.1). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do C2CRM and webCRM offer a free trial?
        Yes, both C2CRM and webCRM offer a free trial.
        What is the starting price of C2CRM vs webCRM?
        C2CRM starts at $37 /User/Month. webCRM starts at Contact for pricing.
        What are the top alternatives to C2CRM?
        Top alternatives to C2CRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Freshsales, Salesforce.
        What are the top alternatives to webCRM?
        Top alternatives to webCRM include Bigin by Zoho CRM, ClickUp, Zoho CRM, Salesforce, Thryv.