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8.8

SpotScore

Teamleader - CRM Software

Teamleader Review: Is It The Right CRM Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

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What is Teamleader?

Teamleader is a CRM that works for small businesses to help run their operation. With a simple interface that centers around your tasks and notes, invoices and payments, reports and exports, communication and follow-up. The system can manage product renewals and send reminders on due dates, track outstanding projects and workspaces, assign tasks to team members, or create and distribute documents.

Pricing

  • Free Trial available

Best For

Suited for small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

Platform

  • Web + mobile app (iOS & Android)

Teamleader Software Demo

Teamleader was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider Teamleader

Team types
Large Enterprises, Medium Business

Why teams choose Teamleader

  • Comprehensive task management keeps teams organized.

  • Invoicing features streamline billing processes.

  • Document creation capabilities enhance collaboration.

Is Teamleader right for you?

What buyers should know before choosing Teamleader

Teamleader combines CRM, project management, invoicing, and timesheet tracking in one interface. Before shortlisting, verify that its customization limits won't block your workflow—specifically, you cannot heavily modify proposal templates, invoice layouts, or field structures to match brand standards without workarounds.

Test document setup in a demo to confirm the default templates work for your invoicing and proposal needs. Check integration availability for your existing tools; Teamleader connects to Mailchimp, Outlook, and Zapier, but if you rely on niche accounting software or custom APIs, confirm those integrations exist before committing.

Pricing scales with user count and feature tier. In demos, ask about overage costs if you exceed your plan's project or contact limits, and clarify whether add-ons like advanced reporting or custom integrations carry separate fees.

The initial setup requires time to configure timesheet categories, project templates, and CRM fields to match your process—budget 2–4 weeks for this, not days. The platform works best for service businesses under 50 people managing client work, proposals, and invoicing together.

If your primary need is advanced financial reporting, multi-entity accounting, or heavy API customization, Teamleader will require workarounds or third-party tools. Confirm in a trial that the reporting depth matches your requirements and that the support team can walk you through any gaps specific to your industry before purchase.

Pros and cons

Teamleader pros and cons

  • Teamleader pros
  • Comprehensive task management keeps teams organized.

  • Invoicing features streamline billing processes.

  • Document creation capabilities enhance collaboration.

  • Teamleader cons
  • Learning curve may be steep for new users.

  • Limited integrations could restrict functionality.

4.6/5 rating
96 verified reviews
Free trial available

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See how it stacks up

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What is the pricing of Teamleader?

Free TrialAvailableTry Now →
Pricing Model
Subscription

Weighing your options?

Not sure if Teamleader fits your budget?

Teamleader reviews and ratings

Buyer sentiment

Buyer sentiment is very strong across 96 reviews, with consistently positive feedback.

What buyers like

  • Interface is easy to use across various teams and industries.
  • Integrates project management, CRM, billing, and other functions in one platform.
  • Customer support is responsive and proactive.

Common complaints

  • Customization options are limited for highly specialized business requirements.
  • Mobile app features lag behind the desktop version and receive fewer updates.
  • Customizing invoices and quotes requires significant additional effort.

4.6

Excellent

Based on 96 ratings & 96 reviews

Are you using Teamleader?

Rating Distribution

Excellent

(80)

Very Good

(7)

Good

(3)

Poor

(2)

Terrible

(4)

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What are the features of Teamleader?

29%

Feature coverage

8 of 28 tracked features

Call logging is the process of gathering, examination, and reporting technical and statistical data regarding phone calls. It excludes call…

Contact management refers to keeping, organizing, and managing information about your customers, prospects, and sales leads. In its most bas…

Customer support is a term used to describe services that assist customers in making the most cost-effective and proper usage of a product.…

Publishing data cards and boosting sales through promotional efforts are part of list management. Processing orders, organizing approvals wi…

Marketing automation is a technology used to assist marketing departments, and businesses promote more effectively across different internet…

Project management is used to supervise a team's efforts to meet all project objectives while staying within budget. The information is desc…

A quote, also known as a proposal, is a document that establishes a contractual connection between two parties. A quote is a supplier's resp…

Referral tracking entails gathering information throughout the entire referral process, from a customer registering to become a referrer to…

Security & Compliance

Teamleader security and data handling

Key compliance certifications and security features for IT and security teams evaluating Teamleader.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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Help & Contact

Teamleader Support Options

Customer ServiceBusiness HoursOnline
LocationBerlin, Germany

Frequently Asked Questions About Teamleader

Common questions buyers ask before choosing Teamleader.

Teamleader is a CRM Software. Teamleader offers Quotes (Proposals), List Management, Customer Support, Marketing Automation, Referral Tracking and many more functionalities.

Buyers commonly note the following limitations of Teamleader: Learning curve may be steep for new users.; Limited integrations could restrict functionality.; Customization options might not meet all needs..

Some top alternatives to Teamleader includes Bigin by Zoho CRM, Creatio CRM, ClientTether, Cratio CRM and SalesNexus.

Teamleader offers Free Trial, Subscription pricing models

We don't have information regarding integrations of the Teamleader as of now.

The starting price is not disclosed by Teamleader. You can visit Teamleader pricing page to get the latest pricing.

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About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].