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Bold360 vs Subiz vs ZoomInfo Chat Comparison

Last updated:

Bold360

3.6(23 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on…

Subiz

5.0(1 reviews)

Starting at $9.59 /Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly collecting important lead informatio…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Subiz leads on user satisfaction with a 5.0-star rating across 1 reviews.

Bold360 vs Subiz vs ZoomInfo Chat — at a glance

FeatureBold360SubizZoomInfo Chat
Rating3.6 / 55.0 / 5
Reviews231
Starting priceContact for pricing$9.59 /MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud
APIAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsSOC 2
Data residencyUSUS

Key differences between Bold360 and Subiz

  • Pricing: Subiz starts at $9.59 /Month. Bold360 pricing is not publicly listed.
  • Free trial: Subiz offers a free trial; Bold360 does not.
  • User satisfaction: Subiz scores higher with a 5.0-star average.
  • Deployment: Bold360 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Subiz supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.

Compare Bold360 vs Subiz vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Bold360 - Live Chat Software
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Subiz - Live Chat Software
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Bold360, Subiz vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Bold360

Best for

Large Enterprises, Medium Business, Small Business

Subiz

Best for

Large Enterprises, Medium Business, Small Business

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Bold360 typically suits Large Enterprises and Medium Business. Subiz tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized ... Read More about Bold360

Introducing Subiz, the ultimate solution for capturing leads from your website visitors. This innovative sales tool allows users to attract and engage their audience, while seamlessly ... Read More about Subiz

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $9.59
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.5/10

8.6/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.65

(23)
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How do Bold360, Subiz and ZoomInfo Chat Compare on Features?

Total Features

9 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Compare Bold360, Subiz and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $9.59
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Bold360 pricing
        Subiz pricing
        ZoomInfo Chat pricing

        Bold360, Subiz vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Not Available
        • Available
        Get help choosing
        Get help choosing

        Bold360, Subiz vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        ✗ No

        Data Residency

        🇺🇸 US

        Bold360 vs Subiz User Reviews & Rating Comparison

        User Ratings

        No reviews available for the product

        Rating Distribution

        8

        9

        3

        2

        3

        1

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
        • Surfaces useful visitor context like region, contact details, page viewed, and initial question.
        • User-friendly, easy-to-learn interface that new hires can master quickly.

        Common complaints

        • Several reviewers say the UI is dated and needs work.
        • Some report it isn't scalable or well-suited to modern responsive websites.
        • Customer service drew strongly negative feedback from a few users.

        Buyer sentiment

        Buyer sentiment is very strong across 1 reviews, with consistently positive feedback.

        What buyers like

        • Lead capture automation
        • Multimedia support
        • Real-time engagement

        Common complaints

        • Limited customization options
        • Basic reporting features
        • Integration challenges

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.

        • Surfaces useful visitor context like region, contact details, page viewed, and initial question.

        • User-friendly, easy-to-learn interface that new hires can master quickly.

        • Several reviewers say the UI is dated and needs work.

        • Some report it isn't scalable or well-suited to modern responsive websites.

        • Lead capture automation enhances sales opportunities.

        • Multimedia support enriches customer interactions.

        • Real-time engagement improves customer satisfaction.

        • Limited customization may not fit all brands.

        • Basic reporting features may not meet advanced needs.

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Bold360, Subiz, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Media and Screenshots

        Screenshots

        Create a new report

        2 Screenshots

        screenshots

        11 Screenshots

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives to Bold360, Subiz, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Bold360 or Subiz?
        Subiz edges out the other on user ratings (5.0 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Bold360 and Subiz offer a free trial?
        Subiz offers a free trial. Bold360 does not.
        What is the starting price of Bold360 vs Subiz?
        Bold360 starts at Contact for pricing. Subiz starts at $9.59 /Month.
        What are the top alternatives to Bold360?
        Top alternatives to Bold360 include ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat.
        What are the top alternatives to Subiz?
        Top alternatives to Subiz include ZoomInfo Chat, LiveChat, Crisp, LiveEngage, MyLiveChat.