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Bold360 vs Comm100 Live Chat vs ZoomInfo Chat Comparison

Last updated:

Bold360

3.6(23 reviews)

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized approach to customer engagement on…

Comm100 Live Chat

4.5(143 reviews)

Starting at $29 /User/Month

  • Free Trial
  • Large Enterprises
  • Medium Business

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can personalize and streamline engag…

ZoomInfo Chat

Starting at Contact for pricing

  • Large Enterprises
  • Medium Business

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. With personalized AI-driven exp…

Comm100 Live Chat leads on user satisfaction with a 4.5-star rating across 143 reviews.

Bold360 vs Comm100 Live Chat vs ZoomInfo Chat — at a glance

FeatureBold360Comm100 Live ChatZoomInfo Chat
Rating3.6 / 54.5 / 5
Reviews23143
Starting priceContact for pricing$29 /User/MonthContact for pricing
Free trial No Yes No
Free version No No No
Best forLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small BusinessLarge Enterprises, Medium Business, Small Business
CategoryLive Chat SoftwareLive Chat SoftwareLive Chat Software
Integrations1+ apps
PlatformsSaaS/Web/Cloud, Mobile - Android, Mobile - iOSSaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - MacSaaS/Web/Cloud
APIAvailableAvailableAvailable
Support modesOnline24/7 (Live rep), Business Hours, OnlineBusiness Hours, Online
CertificationsGDPRSOC 2
Data residencyGlobalUS

Key differences between Bold360 and Comm100 Live Chat

  • Pricing: Comm100 Live Chat starts at $29 /User/Month. Bold360 pricing is not publicly listed.
  • Free trial: Comm100 Live Chat offers a free trial; Bold360 does not.
  • User satisfaction: Comm100 Live Chat scores higher with a 4.5-star average.
  • Deployment: Bold360 supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS; Comm100 Live Chat supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac.

Compare Bold360 vs Comm100 Live Chat vs ZoomInfo Chat — and walk away knowing which one fits.

01

Which tool fits your team best

02

Which is actually cheaper for your team size

03

Where each product wins, per real buyers

Most Live Chat Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.

Bold360 - Live Chat Software
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Comm100 Live Chat - Live Chat Software
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Talk to an expert

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Bold360, Comm100 Live Chat vs ZoomInfo Chat: Biggest differences

Start here before you go deeper into features.

Bold360

Best for

Large Enterprises, Medium Business, Small Business

Comm100 Live Chat

Best for mid-to-large businesses needing AI-powered multi-channel live chat.

Choose if
  • You require AI-driven personalized customer interactions across multiple channels.
  • Your team needs advanced engagement tools like video chat and co-browsing.
  • Your company size is 51+ employees with flexible workflow configuration needs.
Consider alternatives if
  • You are a freelancer or solo entrepreneur with minimal customer interaction.
  • You need transparent pricing upfront or a very simple chat solution.

ZoomInfo Chat

Best for

Large Enterprises, Medium Business, Small Business

Bold360 typically suits Large Enterprises and Medium Business. Comm100 Live Chat tends to fit Large Enterprises and Medium Business better. The right choice depends on your team size, workflow, and whether a free trial matters.

Description

Bold360 is a powerful live chat and AI software that enables businesses to enhance their customer support efforts. With the help of advanced AI technology, this tool offers a humanized ... Read More about Bold360

Comm100 Live Chat is the perfect customer service solution for businesses, providing an all-in-one platform to handle customer interactions. Through its AI-powered chatbox, businesses can ... Read More about Comm100 Live Chat

Transform the way you build relationships with ZoomInfo Chat. This innovative platform enables you to quickly create valuable conversations with your website visitors in just a few clicks. ... Read More about ZoomInfo Chat

Entry Level Pricing

  • Not Available
  • Starts from $29
  • Not Available

Free Trial Availability

  • No free trial
  • Free Trial available
  • No free trial

SpotScore

What's this? ↗

8.5/10

9.3/10

8.2/10

User Ratings

Based on verified Spotsaas reviews

3.65

(23)

Best Company Size

51-500 employees500+ employees
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How do Bold360, Comm100 Live Chat and ZoomInfo Chat Compare on Features?

Total Features

9 Features

8 Features

7 Features

Unique Features

No unique features

No unique features

No unique features

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Get Quote

Compare Bold360, Comm100 Live Chat and ZoomInfo Chat on pricing

Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.

Pricing Option

        Starting From

        • Not Available
        • $29
        • Not Available

        Pricing Plans

        • Not Available
        • Not Available
        • Not Available

        Pricing Page

        Bold360 pricing
        Comm100 Live Chat pricing
        ZoomInfo Chat pricing

        Bold360, Comm100 Live Chat vs ZoomInfo Chat: Other Details

        Organization Types supported

        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals

        Platforms Supported

        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Windows
        • Browser Based (Cloud)

        Modes of support

        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online

        API Support

        • Available
        • Available
        • Available
        Get help choosing
        Get help choosing

        Bold360, Comm100 Live Chat vs ZoomInfo Chat Security & Compliance

        Certifications, data handling, and security controls for IT and compliance evaluators.

        SOC 2

        HIPAA

        GDPR

        ✓ Yes

        Single Sign-On (SSO)

        ✓ Yes

        Multi-Factor Auth (MFA)

        ✓ Yes

        Data Encryption

        ✓ Yes

        Audit Logs

        ✓ Yes

        Data Residency

        🌐 Global

        Bold360 vs Comm100 Live Chat User Reviews & Rating Comparison

        User Ratings

        4.5

        (based on 143 reviews)

        No reviews available for the product

        Rating Distribution

        8

        9

        3

        2

        3

        0

        0

        0

        0

        0

        No reviews available for this product

        Spotsaas Editor’s POV generated by AI

        Buyer sentiment

        Buyer sentiment is mixed to positive across 25 reviews, with clear strengths and a few common watchouts.

        What buyers like

        • Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.
        • Surfaces useful visitor context like region, contact details, page viewed, and initial question.
        • User-friendly, easy-to-learn interface that new hires can master quickly.

        Common complaints

        • Several reviewers say the UI is dated and needs work.
        • Some report it isn't scalable or well-suited to modern responsive websites.
        • Customer service drew strongly negative feedback from a few users.

        Buyer sentiment

        Users generally appreciate Comm100 Live Chat for its robust multi-channel capabilities and AI features, though some express concerns about pricing transparency and setup complexity.

        What buyers like

        • AI-powered personalization
        • Multi-channel communication
        • Rich engagement tools

        Common complaints

        • Pricing opacity
        • Configuration complexity

        What buyers like

        • AI-driven experiences
        • Seamless prospect routing
        • Instant alerts

        Common complaints

        • May require technical setup
        • Limited offline capabilities
        • Not ideal for small teams

        Pros and Cons

        • Makes handling concurrent live chats easy, with quick, lag-free agent-to-customer communication.

        • Surfaces useful visitor context like region, contact details, page viewed, and initial question.

        • User-friendly, easy-to-learn interface that new hires can master quickly.

        • Several reviewers say the UI is dated and needs work.

        • Some report it isn't scalable or well-suited to modern responsive websites.

        • AI-powered chatbox enabling personalized customer interactions

        • Multi-channel support including email, SMS, social media, and live chat

        • Advanced engagement tools like audio, video chat, and co-browsing

        • Pricing details are not publicly available, requiring sales contact

        • Potential complexity in configuring multi-channel integrations

        • AI capabilities provide personalized interactions with leads.

        • Efficient routing of prospects accelerates sales processes.

        • May require a learning curve for setup.

        • Not suitable for teams with limited resources.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        No reviews available for the product

        Used Bold360, Comm100 Live Chat, or ZoomInfo Chat? Tell buyers what actually differs.

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Bold360, Comm100 Live Chat and ZoomInfo Chat Customers

        Customers

        No Customers information available.

        Comm100 Live Chat_customers_0

        Comm100 Live Chat_customers_0

        Comm100 Live Chat_customers_1

        Comm100 Live Chat_customers_1

        Comm100 Live Chat_customers_2

        Comm100 Live Chat_customers_2

        No Customers information available.

        Media and Screenshots

        Screenshots

        Create a new report

        2 Screenshots

        No screenshots available.

        Videos

        video-0

        2 Videos

        video-0

        2 Videos

        Alternatives to Bold360, Comm100 Live Chat, ZoomInfo Chat

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

        Frequently asked questions

        Which is better, Bold360 or Comm100 Live Chat?
        Comm100 Live Chat edges out the other on user ratings (4.5 vs 3.6). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
        Do Bold360 and Comm100 Live Chat offer a free trial?
        Comm100 Live Chat offers a free trial. Bold360 does not.
        What is the starting price of Bold360 vs Comm100 Live Chat?
        Bold360 starts at Contact for pricing. Comm100 Live Chat starts at $29 /User/Month.
        What are the top alternatives to Bold360?
        Top alternatives to Bold360 include ZoomInfo Chat, Talkative, Giosg, Provide Support, Comm100 Live Chat.
        What are the top alternatives to Comm100 Live Chat?
        Top alternatives to Comm100 Live Chat include ZoomInfo Chat, Acquire, REVE Chat, Callbell, Bold360.