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8.5

Spot Score

Bold360 - Live Chat Software

Bold360 Pricing Plans & Top Alternatives in 2026

Transforming customer support with AI-driven chat.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database

Pricing

  • Bold360 offers custom pricing plan

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Bold360 Pricing

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Free Trial

Not available

Starting Price

Custom pricing

Pricing Model

Quotation Based
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Bold360 Pricing Plans Explained

Agent

Individuals & small teams
  • Live Chat (Desktop & Mobile)

  • In-App Mobile Chat (Mobile SDK)

  • Email

  • Text Messaging

  • Facebook Messenger

  • WhatsApp (beta)

  • Video Chat

  • File Transfer

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Advise

Growing teams (10–50 people)
  • Natural Language Processing

  • Portal Templates

  • Knowledge Management

  • Salesforce Integration

  • Chrome Browser Extension

  • Article Suggestions

  • Exposed Meta-Data

  • Comments

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Helpdesk

Large teams & enterprises
  • Includes all Agent features, plus:

  • AI Chatbots/Virtual Agents

  • Conversational Designer

  • Natural Language Processing

  • AI Powered Self-Service

  • Microsoft Teams Integration (beta)

  • Chrome Browser Extension

  • Knowledge Management

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Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Bold360 supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Bold360's official website as of May 2026. For the latest pricing, visit their website.

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Bold360 does not offer a free trial or free plan. All plans are paid. Contact the Bold360 team for a demo or visit their pricing page for current options.

Bold360 offers Quotation Based pricing.

The starting price is not disclosed by Bold360. You can visit Bold360 pricing page to get the latest pricing.

Bold360 does not currently offer a free plan. All plans are paid.

Annual billing discounts vary by plan. Visit Bold360's to compare monthly vs annual rates.

Most SaaS products including Bold360 allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Bold360's terms or contact their support team for details.

Bold360 offers tiered pricing plans designed for teams of different sizes. Small businesses can typically start with a lower-tier plan and upgrade as they scale.

Help & Contact

Bold360 Support Options

Customer ServiceOnline
LocationBoston, Massachusetts

Connect with Bold360

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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