Aircall vs LeadDesk vs AroundDeal vs ZoomInfo Engage Comparison
Aircall
Starting at $30 /User/Month
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features f…
LeadDesk
Starting at Contact for pricing
- Free Trial
- Freelancers / Consultants
- Large Enterprises
Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling volume and increase revenue. S…
AroundDeal
Starting at Contact for pricing
- Large Enterprises
- Medium Business
AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of high-quality, high-value prospec…
ZoomInfo Engage
Starting at Contact for pricing
- Large Enterprises
- Medium Business
Introducing ZoomInfo Engage, the ultimate solution for B2B sales engagement. With advanced features like CRM and inbox integration, this software ensures seamless workflow management. Boost your sales team's productivity…
Aircall leads on user satisfaction with a 4.7-star rating across 777 reviews.
Aircall vs LeadDesk vs AroundDeal vs ZoomInfo Engage — at a glance
| Feature | Aircall | LeadDesk | AroundDeal | ZoomInfo Engage |
|---|---|---|---|---|
| Rating | 4.7 / 5 | 4.3 / 5 | 4.5 / 5 | 4.3 / 5 |
| Reviews | 777 | 6 | 124 | 388 |
| Starting price | $30 /User/Month | Contact for pricing | Contact for pricing | Contact for pricing |
| Free trial | Yes | Yes | No | No |
| Free version | No | No | No | No |
| Best for | Freelancers / Consultants, Large Enterprises, Medium Business | Freelancers / Consultants, Large Enterprises, Medium Business | Large Enterprises, Medium Business, Small Business | Large Enterprises, Medium Business, Small Business |
| Category | Contact Center Operations Software | Sales Engagement Software | Sales Intelligence Software | Sales Engagement Software |
| Integrations | 10+ apps | — | — | — |
| Platforms | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac | SaaS/Web/Cloud, Mobile - Android, Mobile - iOS | SaaS/Web/Cloud | SaaS/Web/Cloud, Mobile - Android |
| API | Available | Available | — | — |
| Support modes | 24/7 (Live rep), Business Hours, Online | Online | Online | Online |
| Certifications | SOC 2, GDPR, ISO 27001 | GDPR | — | SOC 2, GDPR |
| Data residency | Global | US | US | US |
Key differences between Aircall and LeadDesk
- Pricing: Aircall starts at $30 /User/Month. LeadDesk pricing is not publicly listed.
- User satisfaction: Aircall scores higher with a 4.7-star average.
- Deployment: Aircall supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS, Installed - Windows, Installed - Mac; LeadDesk supports SaaS/Web/Cloud, Mobile - Android, Mobile - iOS.
Compare Aircall vs LeadDesk vs AroundDeal vs ZoomInfo Engage — and walk away knowing which one fits.
Which tool fits your team best
Which is actually cheaper for your team size
Where each product wins, per real buyers
Most Contact Center Operations Software tools look identical on paper. This comparison cuts to the differences that matter — pricing structure, team fit, and what real buyers found after signing up.
Biggest differences
Features
Pricing
Buying details
Security
Buyer feedback
Integrations
Product tour
Other options
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Biggest differences
Start here before you go deeper into features.
Best for mid-sized sales and support teams needing seamless CRM call integration.
- You need robust international calling with local and toll-free numbers in 100+ countries.
- Your team relies on deep integrations with Salesforce, HubSpot, Zendesk, or Intercom.
- You want built-in real-time call monitoring features like live listening, whisper, and call barge.
- You are a very small business or solo operator with a limited budget.
- You require advanced AI-driven analytics and reporting without paying extra subscriptions.
Freelancers / Consultants, Large Enterprises, Medium Business
Large Enterprises, Medium Business, Small Business
Large Enterprises, Medium Business, Small Business
Aircall typically suits Freelancers / Consultants and Large Enterprises. LeadDesk tends to fit Freelancers / Consultants and Large Enterprises better. The right choice depends on your team size, workflow, and whether a free trial matters.
Description | Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More about Aircall | Introducing LeadDesk, the ultimate call center software designed to boost sales and improve customer service. With its auto and predictive dialer modes, you can triple your outbound calling ... Read More about LeadDesk | AroundDeal is the ultimate tool for B2B marketing initiatives. Our extension helps you quickly and accurately identify leads necessary to close deals faster. We provide you with a list of ... Read More about AroundDeal | Introducing ZoomInfo Engage, the ultimate solution for B2B sales engagement. With advanced features like CRM and inbox integration, this software ensures seamless workflow management. Boost ... Read More about ZoomInfo Engage |
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Entry Level Pricing |
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SpotScoreWhat's this? ↗ | Not Available | 8.3/10 | Not Available | 8.5/10 |
User RatingsBased on verified Spotsaas reviews | ||||
Best Company Size | 51-500 employees500+ employees | — | — | — |
Get pricing help | Get pricing help | Get pricing help |
Where each option fits best
See where each product is strongest, which teams it fits, and what causes buyers to keep looking — before you commit.
Based on buyer reviews and verified product data collected by Spotsaas.
Key strengths
- Scalable International Calling: Aircall supports local and toll-free numbers in 100+ countries, letting global businesses expand without additional telecom complexity.
- Analytics & Performance Insights: Built-in dashboards and reports provide visibility into call volume, handle times, missed calls, and agent performance. These insights help teams optimize operations and improve customer experience.
- Team Collaboration: Shared call inboxes, tagging, call comments, and call monitoring help teams work together. Managers can listen in, coach with whisper, and improve performance in real time.
No key benefits available yet.
No key benefits available yet.
No key benefits available yet.
Best fit
- 500+ employees
- Sales, Customer Support, SaaS, E-commerce, Technology, Financial Services, Healthcare, Real Estate, Professional Services, Contact Centers
- Sales Manager, Support Manager, Customer Success Manager, Call Center Manager, Operations Manager, Revenue Operations Manager, Head of Sales, Head of Support, Founder, IT Manager
No best-fit guidance available yet.
No best-fit guidance available yet.
No best-fit guidance available yet.
Reasons buyers look elsewhere
- Very large enterprises with complex telecom setups or custom contact center requirements may require more customizable UCaaS solutions than Aircall’s standard tiers.
- As a cloud-only solution, Aircall requires solid internet connectivity. Businesses in regions with unreliable internet may opt for hybrid or on-premise systems for consistent uptime.
- Aircall’s advanced analytics and AI tools are strong, but they may be more than what basic users need. Teams seeking a simple cloud phone system with fewer bells and whistles might choose lighter alternatives.
No alternatives guidance available yet.
No alternatives guidance available yet.
No alternatives guidance available yet.
Software Demo
Demo |
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How do Aircall, LeadDesk, AroundDeal and ZoomInfo Engage Compare on Features?
Total Features | 7 Features | 11 Features | 5 Features | 12 Features |
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Unique Features | No unique features | No unique features | No unique features | No unique features |
Get Quote | Get Quote | Get Quote |
Compare Aircall, LeadDesk, AroundDeal and ZoomInfo Engage on pricing
Review starting price, plan structure, and free-trial access side by side so you can see which option fits your budget and buying process.
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Pricing Page |  |  | Pricing information not available | Pricing information not available |
Other Details
Organization Types supported |
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Get help choosing | Get help choosing | Get help choosing |
Security & Compliance
Certifications, data handling, and security controls for IT and compliance evaluators.
SOC 2 | ✓ Yes | — |
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HIPAA | ✗ No | ✗ No |
GDPR | ✓ Yes | ✓ Yes |
ISO 27001 | ✓ Yes | — |
Single Sign-On (SSO) | ✓ Yes | — |
Multi-Factor Auth (MFA) | ✓ Yes | — |
Data Encryption | ✓ Yes | — |
Audit Logs | ✓ Yes | — |
Data Residency | 🌐 Global | 🇺🇸 US |
Aircall vs LeadDesk vs AroundDeal User Reviews & Rating Comparison
User Ratings | 4.3 (based on 388 reviews) | |||
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Rating Distribution | ||||
Spotsaas Editor’s POV generated by AI | Buyer sentiment Users generally appreciate Aircall's ease of use, strong integrations, and international calling features, though some note cost and advanced feature limitations. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 6 reviews, with strong overall satisfaction. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is very strong across 154 reviews, with consistently positive feedback. What buyers like
Common complaints
| Buyer sentiment Buyer sentiment is positive across 388 reviews, with strong overall satisfaction. What buyers like
Common complaints
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Pros and Cons |
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Positive Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
| Negative Reviews | No reviews available for the product | No reviews available for the product | No reviews available for the product | No reviews available for the product |
Integrations
Integration with other apps | No Integration information available. | No Integration information available. | No Integration information available. |
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List of Customers
Customers |  Subsync  Infinityn  KOHO |  Edenred  Telenor  Fjordkraft | No Customers information available. | No Customers information available. |
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Media and Screenshots
Screenshots |  3 Screenshots | No screenshots available. |
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Videos |  3 Videos |  4 Videos |
Alternatives
Alternatives |
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Related Blogs and Articles for Sales Engagement Software
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Frequently asked questions
- Which is better, Aircall or LeadDesk?
- Aircall edges out the other on user ratings (4.7 vs 4.3). That said, the best pick depends on your use case — use the comparison tables above to evaluate each dimension.
- Do Aircall and LeadDesk offer a free trial?
- Yes, both Aircall and LeadDesk offer a free trial.
- What is the starting price of Aircall vs LeadDesk?
- Aircall starts at $30 /User/Month. LeadDesk starts at Contact for pricing.
- What are the top alternatives to Aircall?
- Top alternatives to Aircall include Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center.
- What are the top alternatives to LeadDesk?
- Top alternatives to LeadDesk include AroundDeal, ZoomInfo Engage, Tapdesk, Sales Desk, Call Center Studio.