Researched and Edited by Rajat Gupta
Last updated: May 18, 2026 · How we review
Reputation Management Software overview
Spotsaas tracks 62 products in Reputation Management Software, ranked by SpotScore — a blend of feature coverage, verified review ratings, and value. 66 let you start on a free trial, and 34 keep a free plan you can stay on. Most buyers here are Customer experience managers at e-commerce businesses seeking to improve online reviews.
- 62
- products listed
- 66
- offer a free trial
- 34
- have a free plan
- 89
- priced per subscription
- 76
- quote on request
Editor's Summary · Reputation Management Software
Trustpilot leads by sheer scale with 79,567 ratings at 4.0/5 and a 9.8 SpotScore on a freemium model, functioning as both a review platform and a widget tool that businesses embed to display trust signals on their sites. BirdEye scores the highest satisfaction in the category at 4.94/5 across 1,957 ratings with a free trial, covering review generation, webchat, and social listening in one platform popular with multi-location service businesses. Mention holds 2,827 ratings at 4.2/5 with a 9.4 SpotScore on freemium, offering real-time brand monitoring across social and web sources.
Reputation management software tracks, generates, and responds to online reviews and brand mentions, giving businesses the data and tools to protect their public perception across search and review platforms. Primary buyers are marketing managers at multi-location healthcare and home services businesses, agency teams managing brand monitoring for clients, and customer success leads at SaaS companies focused on review velocity.
Quick picks for Reputation Management Software
- Best overall — BirdEye
- Best for brand monitoring and social listening — Mention
- Best free option — Trustpilot
Who gets the most from Reputation Management Software
- 1Customer experience managers at e-commerce businesses seeking to improve online reviews
- 2Marketing managers at local service businesses managing multi-platform reputation campaigns
- 3Customer support managers at enterprises handling high volumes of customer feedback and review responses
How to choose Reputation Management Software
If you want to quickly increase review volume with automation, filter by platforms offering automated review requests like NiceJob. For enterprises needing comprehensive reputation oversight, sort by rating and filter by Enterprise deployment such as Reputation.com. If you prioritize real-time brand mention tracking, look for tools with social media monitoring features like Mention or Brand24.
Showing 21-40 out of 62
7.8
SpotScore

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What is Appbot?
Appbot is a powerful tool specifically created for mobile app teams. Easily analyze app reviews and ratings for iTunes,Google Play,Amazon and Windows stores worldwide. Get insights into users' sentiment, pin-point bugs and feature requests, and streamline feedback to app development and support ...
Read more about Appbot8.4
SpotScore

Review Tool
Manage your reputation, boost your business.
Best for: SMB teams · Mid-market · Enterprise
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What is Review Tool?
Reputation Tool provides with a complete reputation management solution that allows to manage reputation on multiple platforms, from one central location. It automatically finds and analyze all the reviews from multiple sources, re-publish good reviews, control social media feed, and help to ...
Read more about Review Tool8.7
SpotScore

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What is RepuGen?
RepuGen is a reputation management platform used by healthcare providers, clinics, and local service businesses to generate and manage positive online reviews through a network of review sites. It helps businesses counteract reputation damage by making it easy for satisfied customers to leave ...
Read more about RepuGenRepuGen offers custom pricing plan

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8.5
SpotScore

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What is DemandHub?
DemandHub is a potent software solution designed to help local businesses maximize their growth potential. Its user-friendly platform provides powerful tools to collect, track, and leverage highly-positive reviews from customers to gain valuable insight into customer preferences. Through ...
Read more about DemandHubDemandHub offers custom pricing plan
8.7
SpotScore

Chekkit
Amplifying customer interactions for business growth.
Best for: SMB teams · Mid-market · Enterprise
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What is Chekkit?
Chekkit is a customer experience management software that helps businesses grow by amplifying their interactions with customers. This highly rated online platform is equipped with various tools like reviews, webchat, messenger, payments, video chat, and more. These features enable organizations ...
Read more about Chekkit8.5
SpotScore

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What is Opinew?
Used by over 10,000 Shopify merchants, Opinew is renowned for supercharging Shopify stores with user-generated content-rich reviews. For those who operate across multiple channels and aim to sync their reviews to Shopify, Opinew emerges as the ideal solution. The platform enables users to ...
Read more about Opinew8.2
SpotScore

Shopper Approved
Trust, sales, and SEO - all with Shopper Approved.
Best for: SMB teams · Mid-market · Enterprise
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What is Shopper Approved?
Shopper Approved helps brands build trust online and drive more sales. The software collects up to 10x more ratings & reviews from genuine customers and displays them all over the web, offering users an authentic view of the product or service. It generates valuable user-generated content that ...
Read more about Shopper Approved7.4
SpotScore

ReputationDefender
Defend your reputation, control your online image.
Best for: SMB teams · Mid-market · Enterprise
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What is ReputationDefender?
ReputationDefender is an online reputation management tool designed to help individuals and businesses control their online presence. In addition to smoothing over damaging search results, they provide online privacy solutions and tailor-made content to get the best results. Their team of ...
Read more about ReputationDefenderReputationDefender offers custom pricing plan
8.8
SpotScore

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What is PinMeTo?
PinMeTo is a multi-location marketing platform that lets enterprise brands manage business listings, respond to customer messages, and publish posts across maps, directories, and apps from a single dashboard. The platform covers three main capabilities—Listings, Conversations, and Posts—with ...
Read more about PinMeToPinMeTo offers custom pricing plan
8.6
SpotScore

myPresences
Maximize your online presence with myPresences.
Best for: SMB teams · Mid-market · Enterprise
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What is myPresences?
myPresences is a perfect fit for those businesses that need to grow their online presence and usability. This software provides numerous options that help create a varied outreach. It assists users in registering and listing their company, responding to reviews, and improving visibility. ...
Read more about myPresences
Kenect
Fueling business growth through powerful communication.
Best for: SMB teams · Mid-market · Enterprise
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What is Kenect?
Kenect is an advanced technology platform designed to fuel business growth. Incorporating the latest technology, this powerful business texting platform connects to your current phone line while providing the necessary tools to increase visibility, build brand rep, and strengthen online ...
Read more about KenectKenect offers custom pricing plan
8.0
SpotScore

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What is Reputology?
Reputology empowers businesses and individuals to manage their online reputation by monitoring the web for the occurrence of their names. It then notifies them via email or text whenever something is found, allowing them to respond immediately. Reputology's proprietary Identity-Based Technology ...
Read more about Reputology8.4
SpotScore

Experience.com
Empower your business with data-driven experiences.
Best for: SMB teams · Mid-market · Enterprise
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What is Experience.com?
Experience.com is the leading Experience Management Platform (XMP) to unlock the power of data-driven moments and drive meaningful engagement. Our technology enables you to make real-time feedback loops and create comprehensive strategies with powerful features to improve customer experience, ...
Read more about Experience.comExperience.com offers custom pricing plan
8.5
SpotScore
Grab Your Reviews
Amplify your business with positive reviews.
Best for: SMB teams · Mid-market · Enterprise
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What is Grab Your Reviews?
Grab Your Reviews is the perfect tool for managing customer reviews across multiple platforms. Automatically send review requests to customers and easily pick up new reviews on Google, Facebook and other review sites. You can choose to accept or reject negative feedback for your social media ...
Read more about Grab Your ReviewsStarts from $23.17/Month when Billed Yearly
9.1
SpotScore

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What is Broadly?
Broadly is a reputation management platform for local service businesses -- such as auto shops, dental practices, and home service contractors -- that need to proactively monitor and manage customer reviews in real time across digital channels. It centralizes incoming feedback so owners can ...
Read more about BroadlyBroadly offers custom pricing plan
7.7
SpotScore

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What is Wiwitness?
WiWitness is a reputation management software that blends Internet monitoring and analytics with the social web to help combat online reputational risk for businesses and other organizations. Organizations can "watch" the online presence of specific competitors, high-risk individuals, social ...
Read more about WiwitnessStarts from $15/Month, also offers free forever plan
9.1
SpotScore

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What is Yotpo?
Yotpo is a powerful feedback and rating solution that enables businesses of all sizes to gain valuable customer insights and drive revenue at the same time. The platform's AI-driven tools help brands collect customer reviews, ratings and Q&A, and allows for personalized displays. Brands can ...
Read more about Yotpo9.0
SpotScore

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What is Grade.us?
Grades.us is a reputation management software that allows to quickly and easily enter student's online grade, then publish the grade to social accounts in a matter of minutes -instead of hours! The free Chrome Extension allows to post grades from Gmail, Chrome, or a direct link to their Grades
Read more about Grade.usStarts from $162/Month when Billed Yearly
8.2
SpotScore

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What is Ratesight?
Ratesight is an all-inclusive feedback & review management platform designed to keep your business competitive. With simple email automation and SMS text messaging, you can be sure that customer feedback will always be collected efficiently. The software also provides analysis of customer ...
Read more about RatesightRatesight offers custom pricing plan
8.4
SpotScore

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What is TrueReview?
TrueReview is a comprehensive platform that helps businesses quickly generate feedback from customers. With the ability to craft SMS and Email campaigns, it allows users to segment customers and send out requests to review on multiple websites, including Facebook, Google, and Yelp. It even ...
Read more about TrueReviewRelated to Reputation Management Software
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