TeamSupport vs ManageEngine ServiceDesk Plus - Which Help Desk Software Platform Is Better in July 2025?

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TeamSupport (288) Get Quote Get Quote	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote

TL;DR - Quick Comparison Summary
Affiliate Disclosure

Description	TeamSupport provides a simple, easy-to-use solution to help desk problems for IT staff. Move the cursor on the screen to determine the location of equipment within the network, and click on ... Read More	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.6/10	Not Available
User Ratings	4.4 (1573)	4.2 (351)
	Get Quote	Get Quote

Software Demo

Demo

How do TeamSupport and ManageEngine ServiceDesk Plus Compare on Features?

Total Features	16 Features	6 Features
Unique Features
	Get Quote	Get Quote

What Do TeamSupport and ManageEngine ServiceDesk Plus Cost?

Pricing Option
Pricing Plans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

TeamSupport User Reviews & Rating Comparison

User Ratings	4.4 (based on 1573 reviews)	4.2 (based on 351 reviews)
Rating Distribution	Excellent 205 Very Good 66 Good 12 Poor 3 Terible 2	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

List of Customers

Customers	Caliber Public Safety Jackrabbit Technologies Harris Govern	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2

Media and Screenshots

Screenshots	No screenshots available.	16 Screenshots
Videos	3 Videos	3 Videos

Top Alternatives to TeamSupport and ManageEngine ServiceDesk Plus in 2025

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus offers Free Trial, but TeamSupport does not.

TeamSupport is designed for Large Enterprises, Medium Business and Small Business.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both TeamSupport and ManageEngine ServiceDesk Plus are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to TeamSupport includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, ReadyDesk, Trakdesk, LabiDesk, HESK, Revelation helpdesk and BoldDesk.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

TeamSupport vs ManageEngine ServiceDesk Plus - Which Help Desk Software Platform Is Better in July 2025?

TeamSupport

ManageEngine ServiceDesk Plus

TL;DR - Quick Comparison SummaryAffiliate Disclosure

Description

Free Trial Availability

Spotsaas Score

User Ratings

Software Demo

Demo

How do TeamSupport and ManageEngine ServiceDesk Plus Compare on Features?

Total Features

Unique Features

What Do TeamSupport and ManageEngine ServiceDesk Plus Cost?

Pricing Option

Pricing Plans

Pricing Page

Other Details

Organization Types supported

Platforms Supported

Modes of support

API Support

TeamSupport User Reviews & Rating Comparison

User Ratings

Rating Distribution

Positive Reviews

List of Customers

Customers

Media and Screenshots

Screenshots

Videos

Top Alternatives to TeamSupport and ManageEngine ServiceDesk Plus in 2025

Alternatives

Frequently Asked Questions (FAQs)

TL;DR - Quick Comparison Summary
Affiliate Disclosure