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9.6

Spot Score

TeamSupport - Help Desk Software

TeamSupport Pricing Plans & Top Alternatives in 2025

Efficient help desk solutions for IT staff.

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Main Features

  • Alerts (Escalation)
  • Automated Routing
  • Community Forums
  • Contract (SLA Management)

Pricing

  • TeamSupport offers custom pricing plan

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TeamSupport Pricing

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Free Trial

  • Not available

TeamSupport Pricing

  • TeamSupport offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

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TeamSupport Pricing Plans Explained

Essential Support

  • Customer Management

  • Advanced Ticket Management

  • Customer Self-Service, Ticket Deflection

  • Knowledge Base (Single Product)

  • Collaboration Features Within Tickets

  • Customer Satisfaction Rating (CSAT)

  • Customer Distress Index (CDI) scoring

  • Basic Reporting & Prebuilt Dashboard

Enterprise Support

  • Includes features of Essential Support plan, plus

  • Custom Reporting & Dashboards

  • Asset Management

  • SLA Management (Up to 3)

  • Sandbox

  • Ticket Page Full Customization

  • Customer Hubs (Up to 3)

  • Multiple Brand/Product Lines

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Complete Customer Support Suite

  • Enterprise Live Chat - Real time customer engagement and conversion

  • Success - Higher retention rates with customer health monitoring, streamlined renewals, and more

  • Insights - Advanced Reporting with Customizable Dashboards

  • Includes features of Enterprise Support plan, plus

  • Business intelligence reporting and dashboards

  • SLA Management (Unlimited)

  • Integrations (Unlimited)

  • API Calls (Up to 20,000)

Screenshots of the TeamSupport Pricing Page

Disclaimer: Pricing information for TeamSupport is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Why users might consider alternative to TeamSupport?

  • TeamSupport’s automation capabilities might not fully meet the needs of organizations seeking AI-powered or highly customizable workflow automation.

  • The platform’s focus is more on hardware and network asset management, which may result in fewer features for supporting customers across multiple channels like social media or SMS.

  • Some users may find the interface less modern or intuitive, potentially slowing adoption or ease of use for support teams.

  • Workflow customization options may be somewhat restrictive for organizations with complex or unique support processes.

  • For smaller businesses or startups, the pricing might be less cost-effective compared to lighter or simpler help desk solutions.

  • While TeamSupport offers integrations, the range may be narrower compared to platforms with extensive third-party app ecosystems.

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

No, TeamSupport software doesn't offers Free Trial.

TeamSupport offers Quotation Based.

The starting price is not disclosed by TeamSupport. You can visit TeamSupport pricing page to get the latest pricing.

TeamSupport Support Options

Contact

+1 (800) 596-2820

Customer Service

Business Hours

Online

Location

Dallas, TX

This software is researched and edited by

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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