
SolarWinds Service Desk Alternatives with Better Pricing
Streamline IT service management with SolarWinds.
Main Features
- Asset Management
- Contract (SLA Management)
- Incident Management
- Knowledge Base
Pricing
Starts from $19/User/Month
Free Trial available
Showing 1-10 out of 10

List of the Top SolarWinds Service Desk alternatives as of August 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice
Streamline your support process with ease.
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What is Freshservice?
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
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Ticket Management
-
Ticketing System
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Self Service Portal
+ 4 more
Unique Features
-
Multi-Channel Communication
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus
Solving IT problems, keeping businesses running smoothly.
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What is ManageEngine ServiceDesk Plus?
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
-
Incident Management
-
Asset Management
-
Knowledge Base
+ 2 more
Unique Features
-
Live Chat
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
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Ivanti Service Manager
Elevate your IT service management with Ivanti.
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What is Ivanti Service Manager?
Ivanti Service Manager is a cloud-based, ITIL-ready IT service desk that helps IT teams increase service management effectiveness. It works with existing processes, tools, and technologies so organizations can optimize current resources without replacing their full stack.
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Incident Management
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Ivanti Service Manager offers custom pricing plan

Jira Service Desk
Efficiently manage service requests with ease.
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What is Jira Service Desk?
Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...
Read moreCommon Features
-
Self Service Portal
-
Ticket Management
-
Workflow Management
+ 1 more
Unique Features
-
Customer Support
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Live Chat
-
Social Media Integration
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $20/user/month when monthly, also offers free forever plan
InvGate Service Desk
Streamlining service operations, one ticket at a time.
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What is InvGate Service Desk?
InvGate Service Desk is an IT service desk platform with e-ticketing, helpdesk, inventory management, and customizable reporting. It provides end-to-end support for customer-facing and internal service operations for businesses and organizations of any size.
Read moreCommon Features
-
Ticket Management
-
Self Service Portal
-
Knowledge Base
+ 4 more
Unique Features
-
Reports
Pricing
Free Trial available, Try Now
InvGate Service Desk offers custom pricing plan

IBM Control Desk
Streamline your service desk with intelligent asset management.
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What is IBM Control Desk?
IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...
Read moreCommon Features
-
Ticket Management
-
Asset Management
-
Self Service Portal
+ 4 more
Unique Features
-
Reports
Pricing
Free Trial available
IBM Control Desk offers custom pricing plan
9.4
SpotScore
HelpDesk
Streamline customer support and boost team productivity.
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What is HelpDesk?
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
-
Incident Management
-
Ticket Management
-
Knowledge Base
+ 2 more
Unique Features
-
Social Media Integration
-
Multi-Channel Communication
-
Macros (Templated Responses)
+ 7 more
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.8
SpotScore

SysAid
Streamline IT support anytime, anywhere.
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What is SysAid?
SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...
Read moreCommon Features
-
Incident Management
-
Ticket Management
-
Knowledge Base
+ 2 more
Unique Features
-
Social Media Integration
-
Multi-Channel Communication
-
Macros (Templated Responses)
+ 8 more
Pricing
Free Trial available
SysAid offers custom pricing plan
8.6
SpotScore

HESK
Streamline your customer support with ease.
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What is HESK?
HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...
Read moreCommon Features
-
Incident Management
-
Ticket Management
-
Knowledge Base
+ 2 more
Unique Features
-
Multi-Channel Communication
-
Document Storage
-
Customizable Branding
+ 3 more
Pricing
Free Trial available
Starts from $24.91/Month when Billed Yearly

TechExcel ServiceWise
Streamline your IT processes with ease.
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What is TechExcel ServiceWise?
TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...
Read moreCommon Features
-
Ticketing System
-
Ticket Management
-
Workflow Management
+ 3 more
Unique Features
-
Reports
Pricing
Free Trial available
TechExcel ServiceWise offers custom pricing plan
Compare SolarWinds Service Desk with alternatives
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].


