Top 10 SolarWinds Service Desk Alternatives 2026
Streamline IT service management with SolarWinds.
Main Features
- Asset Management
- Contract (SLA Management)
- Incident Management
- Knowledge Base
Pricing
Starts from $19/User/Month
Free Trial available
SolarWinds Service Desk is a Service Desk Software platform with a user rating of 4.4★ based on 169 reviews. Teams looking for alternatives typically need better pricing flexibility, easier deployment, or a closer feature fit for their specific use case. Below you'll find 10 vetted Service Desk Software alternatives ranked by user rating, with filters to narrow by pricing, platform, and features — so you can find the right fit for 2026.
SolarWinds Service Desk vs Top Alternatives at a Glance
Side-by-side comparison of pricing, user rating, and free trial availability to help you decide faster.
| Tool | Best For | Pricing | Rating | Free Option |
|---|---|---|---|---|
| SolarWinds Service Desk Current | Service Desk Software | $19 | 4.4 ★ | ✓ Yes |
 Halo Service Desk | Service Desk Software | $40 | 4.6 ★ | ✓ Yes |
 Ivanti Service Manager | Service Desk Software | Free trial | 3.9 ★ | ✓ Yes |
 ALVAO Service Desk | Service Desk Software | $3 | 4.6 ★ | ✓ Yes |
 Freshservice | Service Desk Software | $19 | 4.7 ★ | ✓ Yes |
 HaloITSM | Service Desk Software | Free trial | 4.8 ★ | ✓ Yes |
Showing 1-10 out of 10
List of the Top SolarWinds Service Desk alternatives as of September 2026
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
Halo Service Desk
Effortlessly manage IT support with Halo.
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What is Halo Service Desk?
Halo Service Desk Software is a cloud-based, web-based application that enables user to manage IT and technical support service desk via a single pane of glass. It provides powerful set of capabilities that makes it easy for agents to deliver fast, first call resolution while improving customer ...
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Incident Management
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $40/User/Month
Ivanti Service Manager
Elevate your IT service management with Ivanti.
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What is Ivanti Service Manager?
Ivanti Service Manager is a cloud-based, ITIL-ready IT service desk that helps IT teams increase service management effectiveness. It works with existing processes, tools, and technologies so organizations can optimize current resources without replacing their full stack.
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Incident Management
+ 5 more
Unique Features
No unique features
Pricing
Free Trial available
Ivanti Service Manager offers custom pricing plan
Spotsaas Buyer Intelligence
Own the software buyers are comparing here? See who's weighing you against rivals — and who's comparing your competitors while you're not in the running.
ALVAO Service Desk
Efficiently manage requests and streamline workflows with ALVAO Service Desk.
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What is ALVAO Service Desk?
ALVAO Service Desk is a powerful tool for internal service teams, designed for ease of use and fostering effective communication. This software solution enables companies to gain an effective look into their workload with clearer priorities, better organization of departments, and improved ...
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Self Service Portal
+ 4 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $3/User/Month
Freshservice
Streamline your support process with ease.
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What is Freshservice?
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Self Service Portal
+ 4 more
Unique Features
-
Multi-Channel Communication
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
HaloITSM
Streamline IT service management for seamless operations.
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What is HaloITSM?
HaloITSM helps businesses better serve their customers with reliable IT services. Our white label platform offers the ability to enhance your brand visibility. Through this software, teams can track, plan and raise tickets based on the content in our knowledge base. A dashboard helps you keep ...
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Knowledge Base
+ 4 more
Unique Features
-
Dashboard
Pricing
Free Trial available
HaloITSM offers custom pricing plan
InvGate Service Desk
Streamlining service operations, one ticket at a time.
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What is InvGate Service Desk?
InvGate Service Desk is an IT service desk platform with e-ticketing, helpdesk, inventory management, and customizable reporting. It provides end-to-end support for customer-facing and internal service operations for businesses and organizations of any size.
Read moreCommon Features
-
Ticket Management
-
Self Service Portal
-
Knowledge Base
+ 4 more
Unique Features
-
Reports
Pricing
Free Trial available, Try Now
InvGate Service Desk offers custom pricing plan
Service Creatio
Streamline your service requests with ease.
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What is Service Creatio?
Service Creatio is a no-code service desk platform for IT and customer support teams that need automated ticket routing, escalation rules, and knowledge base integration without custom development. It includes a no-code process designer, but teams with limited technical configuration experience ...
Read moreCommon Features
-
Ticket Management
-
Ticketing System
-
Knowledge Base
+ 4 more
Unique Features
-
Customization
Pricing
Free Trial available, Try Now
Starts from $45/User/Month
IBM Control Desk
Streamline your service desk with intelligent asset management.
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What is IBM Control Desk?
IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...
Read moreCommon Features
-
Ticket Management
-
Asset Management
-
Self Service Portal
+ 4 more
Unique Features
-
Reports
Pricing
Free Trial available
IBM Control Desk offers custom pricing plan
TOPdesk
Efficiency and collaboration done right.
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What is TOPdesk?
TOPdesk helps companies run a more efficient and profitable Help Desk. Support technicians can track the cases they close and learn best practices from others in the organization. Call center agents can see what cases technicians are working on and prioritize tickets to keep the queue moving. ...
Read moreCommon Features
-
Ticket Management
-
Incident Management
-
Self Service Portal
+ 4 more
Unique Features
-
Reports
Pricing
Free Trial available, Try Now
TOPdesk offers custom pricing plan
Alemba Service Manager
Enhance efficiency and streamline processes effortlessly.
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What is Alemba Service Manager?
Alemba Service Manager is designed to help departments, such as HR and Facilities, provide users with better services and a seamless experience. Trusted by countless enterprise-level organizations all over the world, this IT Service Management tool boasts a powerful integration platform, ...
Read moreCommon Features
-
Ticket Management
-
Incident Management
-
Workflow Management
+ 3 more
Unique Features
No unique features
Pricing
Alemba Service Manager offers custom pricing plan
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
