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SolarWinds Service Desk - Service Desk Software

SolarWinds Service Desk Alternatives with Better Pricing

Streamline IT service management with SolarWinds.

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  • Starts from $19/User/Month

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Alternatives of SolarWinds Service Desk with

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SolarWinds Service Desk rating: 4.4Starting from $1910 alternatives foundBuyers compare 3–5 alternatives before deciding.

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Top rated

List of the Top SolarWinds Service Desk alternatives as of June 2026

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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✦ Editor’s Pick

What is Freshservice?

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

Solving IT problems, keeping businesses running smoothly.

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What is ManageEngine ServiceDesk Plus?

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Asset Management

  • Knowledge Base

+ 3 more

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

Ivanti Service Manager - Service Desk Software

Ivanti Service Manager

Elevate your IT service management with Ivanti.

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What is Ivanti Service Manager?

Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. It's an end-to-end solution that works with the current processes, tools, ...

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Jira Service Desk - Service Desk Software

Jira Service Desk

Efficiently manage service requests with ease.

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Free plan available

What is Jira Service Desk?

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and more. Jira Service Desk supports mixed on-premises and cloud deployment scenarios to better fit the ...

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Common Features

No common features

Unique Features

  • Self Service Portal

  • Customer Support

  • Live Chat

+ 5 more

Pricing

Free Trial available, Try Now

Starts from $20/user/month when monthly, also offers free forever plan

InvGate Service Desk - Service Desk Software

InvGate Service Desk

Streamlining service operations, one ticket at a time.

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4.6

(43)

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⭐ Higher rated than SolarWinds Service Desk

What is InvGate Service Desk?

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, e-ticketing, helpdesk, inventory management, and customizable reporting, InvGate is the good solution for ...

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IBM Control Desk - Service Desk Software

IBM Control Desk

Streamline your service desk with intelligent asset management.

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4.6

(15)

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⭐ Higher rated than SolarWinds Service Desk

What is IBM Control Desk?

IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time they are acquired, provide a single view of IT services delivered to end users, deliver real-time service ...

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9.4

Spot Score

HelpDesk - Help Desk Software

HelpDesk

Streamline customer support and boost team productivity.

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4.3

(25)

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What is HelpDesk?

HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 12 more

Pricing

Free Trial available

Starts from $29/User/Month when Billed Yearly

9.8

Spot Score

SysAid - Help Desk Software

SysAid

Streamline IT support anytime, anywhere.

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⭐ Higher rated than SolarWinds Service Desk

What is SysAid?

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain departmental needs like needs for activities like hosting web sites, email services, file sharing. SysAid ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 13 more

Pricing

Free Trial available

SysAid offers custom pricing plan

8.6

Spot Score

HESK - Help Desk Software

HESK

Streamline your customer support with ease.

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5.0

(5)

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⭐ Higher rated than SolarWinds Service Desk

What is HESK?

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with the customers. With the modular architecture of HESK, user can easily integrate it into an existing ...

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Common Features

No common features

Unique Features

  • Incident Management

  • Multi-Channel Communication

  • Document Storage

+ 8 more

Pricing

Free Trial available

Starts from $24.91/Month when Billed Yearly

TechExcel ServiceWise - Service Desk Software

TechExcel ServiceWise

Streamline your IT processes with ease.

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3.9

(4)

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What is TechExcel ServiceWise?

TechExcel ServiceWise is a robust ticketing system solution designed to meet the needs of enterprises. Through its robust functionality, you can host and execute ITIL and other IT processes. This software package has all the features you need in a ticketing system, like ticketing, workflow, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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