Popular alternatives include Micro Focus Service Manager, Max HelpDesk and undefined.
Tools like Motadata ServiceOp, HEINZELMANN Service.Desk, Neoforce, Alemba Service Manager and Centreon are best for small businesses for Service Desk Software.
Streamline your service desk with intelligent asset management.
User Ratings
Pricing
IBM Control Desk offers custom pricing plan
Free Trial available
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Product Description
The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It helps to delight customers by delivering consistent, high performance service. Service Manager provides a ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Micro Focus Service Manager offers custom pricing plan
7.3
Spot Score
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Product Description
Max HelpDesk is a full featured service desk software with a faster self-service ticketing system, innovative web queues, smarter auto-response rules, integrated knowledge base and much more. A complete, web-based IT Help Desk software package designed to support the unique ways in which ...
Read moreCommon Features
No common features
Unique Features
Multi-Channel Communication
Ticket Management
Known Issue Management
+ 2 more
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
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Popular alternatives include Micro Focus Service Manager, Max HelpDesk and undefined.
Tools like Motadata ServiceOp, HEINZELMANN Service.Desk, Neoforce, Alemba Service Manager and Centreon are best for small businesses for Service Desk Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].