Popular alternative is ServiceNow Customer Service Management
Tools like Motadata ServiceOp, HEINZELMANN Service.Desk, Neoforce, Alemba Service Manager and Centreon are best for small businesses for Service Desk Software.
Streamline IT service management for seamless operations.
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
No common features
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 11 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
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Popular alternative is ServiceNow Customer Service Management
Tools like Motadata ServiceOp, HEINZELMANN Service.Desk, Neoforce, Alemba Service Manager and Centreon are best for small businesses for Service Desk Software.
This software is researched and edited by
Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
